I got this reply from cyberia about new plans:
Dear Sirs ,



Thank you for your email.



Please be informed that the new prices and plans are still under process and will be officially launched soon.

We will keep you updated as soon as the implementation is done.



Thank you for choosing Cyberia as your internet provider,



Regards,
Judging by the current atmosphere, do you guys think it'd be a good idea to switch from Sodetel to Ogero? I've been subscribed to Sodetel's 4mbps 45 GB plan, haven't been getting above 200 kb/s at all (and lately the modem they provided hasn't even been launching when I connect it through a wire from a splitter, i.e. I have disconnect the phone and connect the modem directly to the main wire from the wall socket).

Ogero's new plan offers double the amount of GB's per month for the same price, and it's (supposedly) open speed, so I don't know if that would increase my speed or be subject to throttling after heavy usage, so I'd love to get your input on this, guys.
FadZ wroteJudging by the current atmosphere, do you guys think it'd be a good idea to switch from Sodetel to Ogero? I've been subscribed to Sodetel's 4mbps 45 GB plan, haven't been getting above 200 kb/s at all (and lately the modem they provided hasn't even been launching when I connect it through a wire from a splitter, i.e. I have disconnect the phone and connect the modem directly to the main wire from the wall socket).

Ogero's new plan offers double the amount of GB's per month for the same price, and it's (supposedly) open speed, so I don't know if that would increase my speed or be subject to throttling after heavy usage, so I'd love to get your input on this, guys.
wait for sodetel's upgraded plans in a couple of weeks. Try them for a month or two then decide :)
kfc wrotewait for sodetel's upgraded plans in a couple of weeks. Try them for a month or two then decide :)
I actually just saw that they're announcing new plans. Hope it doesn't take too long though.
Guys any idea why ping in CS GO is still the same even after the speed went from 1Mbps to 4Mbps?
jazzzar wroteGuys any idea why ping in CS GO is still the same even after the speed went from 1Mbps to 4Mbps?
speed and ping are not related, so upgrading speed will not improve ping. ping depends on route quality and distance.
Guys whom i should i call/tell to change a disastrous phone box in my building?
Building electrician (source - Ogero CEO)
My guess - its not Ogero responsibility zone.
amkahal wrote
jazzzar wroteGuys any idea why ping in CS GO is still the same even after the speed went from 1Mbps to 4Mbps?
speed and ping are not related, so upgrading speed will not improve ping. ping depends on route quality and distance.
true, what can I do to improve ping :/
New download speed is amazing, with 1.8-1.9mb/s I could download 5gb in only 45mins while it used to take 4 hours!!


I called cyberia and the guy told me that my speed is now open speed, but I told him that the stats on the modem didn't change, then he told me that this is the max my line can handle, I feel this is a little bullshit.

I told him that my snr can handle more speed and he proceeded to explain to me that snr has nothing to do with it, and the reason is my distance to the CO so I know he doesn't understand shit.
aliessayli2 wrotehttp://i.imgur.com/WWg971I.png

I called cyberia and the guy told me that my speed is now open speed, but I told him that the stats on the modem didn't change, then he told me that this is the max my line can handle, I feel this is a little bullshit.

I told him that my snr can handle more speed and he proceeded to explain to me that snr has nothing to do with it, and the reason is my distance to the CO so I know he doesn't understand shit.
They can increase your speed up until snr is 8-12db so yeah he's lying
Ahmad Toutounji wrote
aliessayli2 wrotehttp://i.imgur.com/WWg971I.png

I called cyberia and the guy told me that my speed is now open speed, but I told him that the stats on the modem didn't change, then he told me that this is the max my line can handle, I feel this is a little bullshit.

I told him that my snr can handle more speed and he proceeded to explain to me that snr has nothing to do with it, and the reason is my distance to the CO so I know he doesn't understand shit.
They can increase your speed up until snr is 8-12db so yeah he's lying
I'm gonna send an email tomorrow, usually the person who replies by email is more knowledgeable, if they don't change the situation I'm happily switching to Ogero, it's only that the night quota that's holding me with cyberia.
Hello, today I re-routed my cable to be completely independent from the cables inside the walls, I'm on IDM 4mbps / 50GB plan but the speed is open, currently my Speedtest result is 9.7mbps, before it was 7.5mbps with a lot of disconnect, before SNR: 6dB or below, now SNR:7.1dB with no disconnect with few errors
anyone having slow connection with ogero today. open speed was 16-17 mb down and 1 up, now it is max 1.5mb down :(
since this morning
Hi.
This is my first post so be kind if i make technical errors, i'm not an expert but i've been following this upgrade thing for the past month.

I have the same concerns as you regarding the night quota. HOWEVER, i can tell you that in june i downloaded over 322GB of night traffic, mainly because i download Flac/Wav quality music and movies in HD.

Now, let's go over OGERO's plan: they are offering up to 200GB for DSL using coper wire at 50$.
If you average it down per day, that's 6.6GB/day (and i highly doubt you download/use this much every single day of the month)

Furthermore, in terms of connection stability, latency/ping, actual speed advertised and wish you are paying for compared to the speed you are getting, and i say this with a lot of grudge: NO ISP delivers exactly what you pay for in comparison to OGERO.
(go check the policy on fair usage and so on)

I'll give you a small insight: if you have subscription to cable tv/sports=bein, cancel that because as of today and with the internet speed we'll have soon (And then FTTH in a year or two) you can stream everything you might imagine via your connection (so let's say for instance you have a 240$ yearly fee for bein channels, that can go to any extra consumption you might need.)
Same goes to your phone calls because phone calls over internet will be much better and you won't ever need to make a call unless the person you're calling doesn't have internet (off course)

Now let's talk about support and this is from experience, i have listened to bullshit and lies from technical support in ISP to the point where i just stopped caring or asking. Contact anyone from ogero or go on twitter and tweet MR. Imad Kreidieh or the infamous Musta (probably the most knowledgeable person currently answering every single question about the upgrade) and you'll have logical, clear and truthful answers to what you can obtain in terms of speeds, connection, wiring needs or hardware etc.)
==> In other terms, OGERO has changed since the new director took over (last one: bastard who could have made this upgrade happen sooner but deprived us from the people in Lebanon from good quality internet)

In conclusion, i'm with an ISP and i will give it exactly a month just to check what kind of plans they'll roll out because from what it seems, they'll have to come up with something really special because most people are apparently switching to OGERO. (i predict some of them will even go out of business)
Before i leave, take into account that OGERO has hardware quality and infrastructure that ISP will never acquire. They are private companies who take from ogero and redistribute to people like you and I.
If the director's words and promises are true, it won't make sense to stay with ISP unless unless unless you only intend to use your internet for the most basic internet use (only then would a switch to ogero make no sense).
Guys I've found THE CAUSE of my SNR drops and CRC errors. Everytime the elevator is called, it happens.

Now I understand why the connection is better at night.

Now I'll wait for Sodetel's outdoor technical support to show up and see what they'll conclude.

Technical insights: back when my speed sync speed was at 4Mbps, I used to get little CRC errors which didn't affect the stability of the connection.

According to this source (http://www.increasebroadbandspeed.co.uk/graph-ADSL-speed-versus-line-loss-distance), if your current SNR target margin is 12 dB and you decrease this by 9 dB to 3 dB, this will provide a boost in downlink connection speed equivalent to a 9 dB reduction in line loss.

This means that at 4Mbps and 44dB line attenuation, my SNR used to be 16dB given these information:

1) Target SNR by ISP is 6dB.
2) My line attenuation on ADSL2+ is 44dB.
3) According to the source, (1) and (2) should give me a speed of 7.5Mbps.
4) My speed was fixed at 4Mbps, which is at 54dB line attenuation according to the source.
5) 1dB decrease in line attenuation is 1dB increase in SNR margin. My line attenuation is 10dB less than the minimum required for 4Mbps. So these 10dB go as a plus for SNR. My SNR is hence 6dB+(54dB-44dB)=16dB.
6) When the elevator is called, the SNR drops by around 8dB. 16dB-8dB=8dB. So at 4Mbps my SNR with the elevator's electrical interference is 8dB which is above 6dB which is why I didn't lose sync.
7) When I called Sodetel about my problem they fixed my SNR at 12dB. With 8dB decrease in SNR in case of interference, the SNR gets down to 4dB - which I noticed - and that causes the CRC errors to boom and the connection to hang.
8) I'll request Sodetel to fix my SNR at 6+8=14dB+1 extra dB=15dB.
9) 12dB current SNR + 3dB to get to 15dB => 3dB increase in line attenuation. This means 6.3Mbps max rate => Around 4Mbps actual downstream rate (because now at 7Mbps max rate I get 5Mbps, so I'm expecting 2Mbps actual rate less than max rate).

Hopefully this helps someone somewhere.

Update: if you're reading this in the future, note that it might not actually be the ISP who set my SNR at 12dB. It might have happened magically after I called them several times and asked them about it.
anyone from ogero having disconnections in tripoli after the upgrade?
Hosni wroteanyone from ogero having disconnections in tripoli after the upgrade?
I am having random model restarts the last 2 days.
jibbo wrote
Hosni wroteanyone from ogero having disconnections in tripoli after the upgrade?
I am having random model restarts the last 2 days.
same here