Johnaudi wroteAnyone with IDM has a speed of 500K-1M on fast.com? It seems most things are cached, no?
Except yesterday I was getting good speeds around 8mbps, but yesterday was an exceptional case because they have troubles and several users here also reported the same
wollyka wrote
sailor wrote
Kareem wrote

Because your SNR Margin is probably very high. The lower the SNR Margin, the higher the actual rate.

Basically most ISPs outside lebanon have SNR marging around 6-9 dB. Below 6 dB you will start experiencing disconnections.

If I were you, I would reduce the SNR marging to 6.8 dB ( -9 dB ) I bet you'll get 16 Mbps easily.
My SNR Margin is 20 or 6 ?


DSL Type: ITU-T G.992.5

Bandwidth (Up/Down) [kbps/kbps]: 766 / 13.997

Data Transferred (Sent/Received) [MB/GB]: 240,57 / 4,98

Output Power (Up/Down) [dBm]: 11,9 / 18,4

Line Attenuation (Up/Down) [dB]: 17,0 / 27,0

SN Margin (Up/Down) [dB]: 20,5 / 6,9
Are you with IDM? the Bandwidth (Up/Down) [kbps/kbps]: 766 / 13.997 seems like the one locked by IDM.
Anyway, your downstream SNR margin is too low and your attenuation is way high from someone living 500m away from CO
I live 800m away from the CO and my attenuation is 14 and not 27
You guys are luck i get better stats 20 atenuation and 12 snr and they limited me to 9.999 (not limited its the max i can handle thats what they told me :)) anyway i switching to ogero.
OK so basically Ogero guys were helpful. After a dispute they agreed to check from their side and said they will fix it on monday.

They did !!!

roudy5 wroteHello guys, anyone tried or knows someone who tried their "DSL without phone line" service ? is it applicable now or we have to wait for it ?
that's interesting, who's offering that service?
ballad wrote
roudy5 wroteHello guys, anyone tried or knows someone who tried their "DSL without phone line" service ? is it applicable now or we have to wait for it ?
that's interesting, who's offering that service?
I think ogero are, i remember seeing a tweet about it its a solution for people who can't have a phone line due to CO capacity, i guess i'll tweet Mr. Imad to confirm if it's true and can be used as of now.
wollyka wrote
sailor wrote
Kareem wrote

Because your SNR Margin is probably very high. The lower the SNR Margin, the higher the actual rate.

Basically most ISPs outside lebanon have SNR marging around 6-9 dB. Below 6 dB you will start experiencing disconnections.

If I were you, I would reduce the SNR marging to 6.8 dB ( -9 dB ) I bet you'll get 16 Mbps easily.
My SNR Margin is 20 or 6 ?


DSL Type: ITU-T G.992.5

Bandwidth (Up/Down) [kbps/kbps]: 766 / 13.997

Data Transferred (Sent/Received) [MB/GB]: 240,57 / 4,98

Output Power (Up/Down) [dBm]: 11,9 / 18,4

Line Attenuation (Up/Down) [dB]: 17,0 / 27,0

SN Margin (Up/Down) [dB]: 20,5 / 6,9
Are you with IDM? the Bandwidth (Up/Down) [kbps/kbps]: 766 / 13.997 seems like the one locked by IDM.
Anyway, your downstream SNR margin is too low and your attenuation is way high from someone living 500m away from CO
I live 800m away from the CO and my attenuation is 14 and not 27
Anything can be done like changing my modem or wire
roudy5 wrote
ballad wrote
roudy5 wroteHello guys, anyone tried or knows someone who tried their "DSL without phone line" service ? is it applicable now or we have to wait for it ?
that's interesting, who's offering that service?
I think ogero are, i remember seeing a tweet about it its a solution for people who can't have a phone line due to CO capacity, i guess i'll tweet Mr. Imad to confirm if it's true and can be used as of now.
I tweeted to him about this issue long ago, and he said yes its possible.
AVOlio wroteI tweeted to him about this issue long ago, and he said yes its possible.
Strange today my friend at work called them about it and at 1515 they said it isn't available yet, could the agents be misinformed ?
roudy5 wrote
AVOlio wroteI tweeted to him about this issue long ago, and he said yes its possible.
Strange today my friend at work called them about it and at 1515 they said it isn't available yet, could the agents be misinformed ?
https://ibb.co/depJHF
https://ibb.co/ip53jv
So guys, for those who didn't get the speed update, who's excited as me to finally (and hopefully) get the update today?
The question is.. Are we going to get the upgrades today?
iron wroteThe question is.. Are we going to get the upgrades today?
My money is on No. Knowing Ogero, they're most probably going to postpone it to next week's billing cycle.

Hope I'm wrong though, for the sake of us all.
AVOlio wrote
roudy5 wrote
AVOlio wroteI tweeted to him about this issue long ago, and he said yes its possible.
Strange today my friend at work called them about it and at 1515 they said it isn't available yet, could the agents be misinformed ?
https://ibb.co/depJHF
https://ibb.co/ip53jv
I just asked him he said they were only testing back then and they are working on implementing it, it's not ready yet though.. :/
So it's normal to have SNR margin between 9 and 11? Or Ogero should fix it soon?
infiniteloop wroteSo it's normal to have SNR margin between 9 and 11? Or Ogero should fix it soon?
It's normal.
mohammadk97 wroteSo guys, for those who didn't get the speed update, who's excited as me to finally (and hopefully) get the update today?
If some one did not get the upgrade after the 5th of August the upgrade will take place in the next billing cycle effective the 1st of September mentioning that to me when they called me yesterday and telling me they are sorry for this issue.. This is my case , since the Ogero operator on Whatsapp missed sending my I.D - Request of Change was on the 17th of July.


Yesterday I raised this issue through twitter for Mr. Kreidieh , Ogero Telecom , and an IT/Network Engineer at Ogero with the twitter account of (@musta_mt). Mr. Kreidieh replied on my tweets with Ogero Telecom for Ogero intervention (since I blamed Ogero for this delay) and this engineer on private messages.

Check my twitter account
Ihab Issa (@Ihabzii)
https://twitter.com/Ihabzii?s=09


for the tweets I made for Mr. Kreidieh concerning that , the final conversation between me and Ogero (after Kreidieh request to take action) and after send my DSL number:

Ogero Telecom

"We already have your landline and L number registered on the new plan
We're just waiting for the system to process the request and you'll get your speed Ihab"


Me

"And when the new plan will be activated. Is it possible to activate it before 1st of September since I have been waiting since July for the upgrade."


Ogero Telecom

Dear Ihab, expect the change soon.
Hi guys. I hope you can help me with something.

My internet stopped working since 3 weeks. Ogero came and changed my wires. All went good, however since one week now, everyday after 5 or 6PM I get "request timed out" if I restart my modem everything works perfectly for an hour or so, then I have to restart it again.

Sometimes I even get 0.5M or something similar, so I restart my modem and my speed jumps to 6/7M again.

What is the issue? It can't be the wiring, can it be? It's new. Also my modem is new.

I have no idea what to do. Very frustrating.

P.S: In the morning it's very good. Only at evenings something start to happen.

Thanks!
Guys the strangest thing just happened to me! I just got home, and I realized that I have been switched back to 2 Mbps download / 0.5 Mbps upload !!
I've been switched to open speed since August 2nd, syncing at 20 Mbps with an actual throughput of 17 Mbps. The OGERO website still shows OS/200 GBs though.

Any ideas what might have happened ?!

EDIT: Just tweeted OGERO about the issue. They replied that they will register a problem on my line and that they will get back to me shortly:/ I asked whether it could be that I have been switched to VDSL and that I need to adjust my modem settings; they said that I don't even have a VDSL request showing in their files despite having requested it more than a month ago and reminding them about it about a week ago :).
you have bad wires :p
Seriously, they may be doing some maintenance at the CO. Wait till tomorrow morning and check.