Asked this in the Ogero thread but perhaps I should have asked here.

Anyone having Internet problems (Internet dies as authentication goes down for 30 secs or so) every now and then for the past month or so ?

**Edit: So I am the only one with this issue ? Been happening at random times every 2 - 3 days for the past month (ever since the fuel and electricity / power problems started).
15 days later
2 months later
I have a dsl connection from sodetel and it is going down randomly. My area is supplied by the Khaldeh central. I am not sure if the issue is from my side or from sodetel or the khaldeh central. My neighbours in the same building have idm dsl and sometimes they have internet connectivity at times when mine is down. They also have some outage at other times. Any suggestions on determining the source of the problem or whether anything can be done about it? Could it be that the khaldeh central is facing electricity cuts which are the cause of the problem?
10 days later
new_user wroteI have a dsl connection from sodetel and it is going down randomly. My area is supplied by the Khaldeh central. I am not sure if the issue is from my side or from sodetel or the khaldeh central. My neighbours in the same building have idm dsl and sometimes they have internet connectivity at times when mine is down. They also have some outage at other times. Any suggestions on determining the source of the problem or whether anything can be done about it? Could it be that the khaldeh central is facing electricity cuts which are the cause of the problem?
Contacted sodetel support. They made me wait for a week to investigate then they said the outage is from khaldeh central as they have power cuts and backup generators cannot sustain power due to fuel shortage. Its weird they didn't already know that. I also don't understand why IDM users would have internet available during the time its out for sodetel users.
new_user wrote
new_user wroteI have a dsl connection from sodetel and it is going down randomly. My area is supplied by the Khaldeh central. I am not sure if the issue is from my side or from sodetel or the khaldeh central. My neighbours in the same building have idm dsl and sometimes they have internet connectivity at times when mine is down. They also have some outage at other times. Any suggestions on determining the source of the problem or whether anything can be done about it? Could it be that the khaldeh central is facing electricity cuts which are the cause of the problem?
Contacted sodetel support. They made me wait for a week to investigate then they said the outage is from khaldeh central as they have power cuts and backup generators cannot sustain power due to fuel shortage. Its weird they didn't already know that. I also don't understand why IDM users would have internet available during the time its out for sodetel users.
Never believe what the support tells you 99% of the time they are clueless will say anything to close the call and reply in a typical way like restart the modem , plug it without filter...
new_user wrote
new_user wroteI have a dsl connection from sodetel and it is going down randomly. My area is supplied by the Khaldeh central. I am not sure if the issue is from my side or from sodetel or the khaldeh central. My neighbours in the same building have idm dsl and sometimes they have internet connectivity at times when mine is down. They also have some outage at other times. Any suggestions on determining the source of the problem or whether anything can be done about it? Could it be that the khaldeh central is facing electricity cuts which are the cause of the problem?
Contacted sodetel support. They made me wait for a week to investigate then they said the outage is from khaldeh central as they have power cuts and backup generators cannot sustain power due to fuel shortage. Its weird they didn't already know that. I also don't understand why IDM users would have internet available during the time its out for sodetel users.
I get my internet connection through the Khaldeh exchange also, but my provider is Ogero. I have noticed a few times my speed dropping a bit, but would go back up later. Right now, it could be anything since everyone is running generators at random times and this could be affecting your connection. Try to determine a pattern to it if you can and you may be able to hone in on the problem.
23 days later
Hi all,

Please need your feedback regarding losing internet/phone line signal when power cuts. Do you think this is related to the building phone box? Does anyone know an experienced electrician that can inspect/resolve the issue? Area is in Tarik Al Jdeedi.

Also, we currently use Terranet ADSL. Is upgrading to FTTH straightforward? Any possible technical blockers? Will that also resolve the internet cut issues during power cut?

Appreciate any feedback
any body knowledgeable about ISPs in sour? I'm trying to find an upgrade from a reseller but since we live alone in this area ogero doesn't reach here.

i used to be okay with having 300+ ping in games but since internet is now just turning off during my exams i plan to change it for the better good.

thanks for any help.
3 months later
Does anybody know a reliable ISP in Dora area, without a landline, with a stable and concurrent speed of at least 10mbps and a decent quota with a decent price.
a month later
iam really confused on what isp to choose i am currently willing to choose either mobi or idm so whats your suggestion ?
i have been a customer with idm for over 8 years now and while they do have some hiccups with there technical support team, the internet is overall good. I have vdsl(around 41mbps down, 10 mbps up), i live close to the centrale.i also get around 100ms ping in online games(which i hear is pretty standard for lebanon these days)
a month later
is there is any news about new internet bundles and price from ogero and other providers
Guys, who is the best provider when it comes to peak time speeds?
i'm currently with THGV, they are all time perfect, but issues start one month ago, i barely get 500kbps after 7PM on a VDSL connection.
any suggestions ? what do you think about Terranet "Terra play" bundle ?
amkahal wroteGuys, who is the best provider when it comes to peak time speeds?
i'm currently with THGV, they are all time perfect, but issues start one month ago, i barely get 500kbps after 7PM on a VDSL connection.
any suggestions ? what do you think about Terranet "Terra play" bundle ?
I have this same issue as well with THGV. around 7pm --> after 11pm the internet ceases to exist unless you are on youtube, google search, or instagram. I'm not sure why for these 4 hours they only give proper bandwidth to those websites and block everything else to 250 - 500kbit. It's like everything is working properly at 7-8mbit then suddenly when the clock hits 8 pm it magically goes to 500kbit. This isn't peak time slowdown, this is just them deliberately capping everyone at 500kbit unless you are playing on youtube or instagram. I haven't tried terranet but I think i'll just move to ogero to be on the safe side.
amkahal wroteGuys, who is the best provider when it comes to peak time speeds?
i'm currently with THGV, they are all time perfect, but issues start one month ago, i barely get 500kbps after 7PM on a VDSL connection.
any suggestions ? what do you think about Terranet "Terra play" bundle ?

Ogero is the best
Hello guys,
I have a question please,
1)What's the best MTU size for Ogero PPPoE?
Is it 1492, or 1480(default) or something else?
2)By the way, do I have to reduce my ethernet MTU to be the same as PPPoE or 1500 is good for that?
2 months later
Hello all, the reseller im taking from isn't giving me a website to check the speed and the quota available. i asked him he said he's stopping it i can't see it. I have the PPPOE username and password and when i go to speedtest i get the company he's taking from Energy Bridge Sarl. i went to their website and i did put my username and password but it didn't open. Can anyone help me please?
4 days later
I have dsl from IDM and my neighbour in the same building has the same. However, we get our connection from 2 different lines. My line has higher SNR and max attainable speed of 4Mbps while my neighbour only has 2Mbps. However, due to power issues in the Ogero central, I only get internet after 6:30 pm. This is when generators turn on. My neighbour has very few connection outages. (Less than 2 hrs per day)

Does anyone know why 2 subscribers in the same building would be connected to 2 different lines? And is it possible to switch to the same line as my neighbour? I'd rather get a slow connection that is available all the time than a faster connection that is not available during the day.
Moudimadi wroteHello all, the reseller im taking from isn't giving me a website to check the speed and the quota available. i asked him he said he's stopping it i can't see it. I have the PPPOE username and password and when i go to speedtest i get the company he's taking from Energy Bridge Sarl. i went to their website and i did put my username and password but it didn't open. Can anyone help me please?
Try this: When your subscription expires do not renew it. When you open any webpage you might get automatically redirected to the website of your provider.
2 months later
Why have ISPs not mentioned their new DSL prices yet? (I have checked IDM, Sodetel and Terranet) I think we have the right to know the new prices ahead of time to be able to plan on any changes we need to make to be able to accommodate the new pricing. I know Ogero have already mentioned their new prices but other ISPs are usually more expensive so we can't use Ogero as a benchmark.

Also IDM are now charging 10% extra for online payments. The only way to find that out is at the last step of payment. Couldn't they at least state that more clearly?!!