Video calling shouldn't be that bad even with the worse internet connection from Ogero.

You have to check his Wi-Fi connection if it's getting too weak in the place where he's sitting if his modem is too old, and your phone lines.

Start by changing your DSL filter. There should one in every single phone in the house, even if there's no modem connected to them, they all need filters.

Then call Ogero to see the noise you have with your phone wire, sometimes in old buildings they have to replace, my dad's shop in Mar Mkhayel had a line that was almost 100 years old, I changed it with some CAT6 wire his neighbor gave us and the phone quality changed drastically, I can only imagine how much an internet connection would improve.

Don't forget to check the WiFi connection and the noise around the signal, sometimes you might have full bars but that signal would be full of noise to a point where the data can't be transferred as properly/efficiently.
11 days later
hello everyone, please if you can assist me with few questions:

1- so i want to bring a landline to my home, the telephone cabinet is 30 meters away from my place and its totally empty (the central/switches are located 500 meters away from me, via underground cable), shall i buy a cat6 cable for ogero people to connect my home to? or shall i let them install their ordinary cable? (my primary use will be the internet)

2- we live in Annaya-Jbeil, can anyone recommend an ISP for me based on your experience and proximity to Annaya-Jbeil ? wise, sodetel, idm, ogero, cyberia all state they cover Annaya, with which one shall i contract? we are heavy users (quota wise so unlimited night will be a plus). i want something stable and reliable (no gamers at home)

any advice/ assistance will be much appreciated.
Ari wrotehello everyone, please if you can assist me with few questions:

1- so i want to bring a landline to my home, the telephone cabinet is 30 meters away from my place and its totally empty (the central/switches are located 500 meters away from me, via underground cable), shall i buy a cat6 cable for ogero people to connect my home to? or shall i let them install their ordinary cable? (my primary use will be the internet)

2- we live in Annaya-Jbeil, can anyone recommend an ISP for me based on your experience and proximity to Annaya-Jbeil ? wise, sodetel, idm, ogero, cyberia all state they cover Annaya, with which one shall i contract? we are heavy users (quota wise so unlimited night will be a plus). i want something stable and reliable (no gamers at home)

any advice/ assistance will be much appreciated.
Sorry can't help you with the first one. But for the second, I recommend you choose the closest isp for you, or try to search for cable (something like that I don't know what to call it) and ask your neighbors. I've tried sodetel open speed 150gbs with unlimited night, we are a family of 5 and it was enough for us. Everyone told me they have horrible service, but they promised me at least 8mbs and that's what I got. So keep in mind the distance between you and the isp
any other inputs guys ?
Ari wrotehello everyone, please if you can assist me with few questions:

1- so i want to bring a landline to my home, the telephone cabinet is 30 meters away from my place and its totally empty (the central/switches are located 500 meters away from me, via underground cable), shall i buy a cat6 cable for ogero people to connect my home to? or shall i let them install their ordinary cable? (my primary use will be the internet)

2- we live in Annaya-Jbeil, can anyone recommend an ISP for me based on your experience and proximity to Annaya-Jbeil ? wise, sodetel, idm, ogero, cyberia all state they cover Annaya, with which one shall i contract? we are heavy users (quota wise so unlimited night will be a plus). i want something stable and reliable (no gamers at home)

any advice/ assistance will be much appreciated.
1 - Ask them in twitter. On my experience telephone cabinet in 30 meters away doesn't mean they will connect you to it soon, they might not have free ports in DSLAM.
2 - Ask your neighbours, what they use. Keep in mind, none "unlimited" are truly unlimited, it is all overbooked bandwidth.
Assume that truly dedicated bandwidth cost cannot be cheaper than 300000LL/mbit, this days, for end-user.
Whatever is way cheaper is sort of manipulation or trickery, there is no magic possible. ISP might be losing money and you will have your "unlimited" as semi-dedicated, but this is more matter of luck and cannot be forever.
16 days later
Asked this in the Ogero thread but perhaps I should have asked here.

Anyone having Internet problems (Internet dies as authentication goes down for 30 secs or so) every now and then for the past month or so ?

**Edit: So I am the only one with this issue ? Been happening at random times every 2 - 3 days for the past month (ever since the fuel and electricity / power problems started).
15 days later
2 months later
I have a dsl connection from sodetel and it is going down randomly. My area is supplied by the Khaldeh central. I am not sure if the issue is from my side or from sodetel or the khaldeh central. My neighbours in the same building have idm dsl and sometimes they have internet connectivity at times when mine is down. They also have some outage at other times. Any suggestions on determining the source of the problem or whether anything can be done about it? Could it be that the khaldeh central is facing electricity cuts which are the cause of the problem?
10 days later
new_user wroteI have a dsl connection from sodetel and it is going down randomly. My area is supplied by the Khaldeh central. I am not sure if the issue is from my side or from sodetel or the khaldeh central. My neighbours in the same building have idm dsl and sometimes they have internet connectivity at times when mine is down. They also have some outage at other times. Any suggestions on determining the source of the problem or whether anything can be done about it? Could it be that the khaldeh central is facing electricity cuts which are the cause of the problem?
Contacted sodetel support. They made me wait for a week to investigate then they said the outage is from khaldeh central as they have power cuts and backup generators cannot sustain power due to fuel shortage. Its weird they didn't already know that. I also don't understand why IDM users would have internet available during the time its out for sodetel users.
new_user wrote
new_user wroteI have a dsl connection from sodetel and it is going down randomly. My area is supplied by the Khaldeh central. I am not sure if the issue is from my side or from sodetel or the khaldeh central. My neighbours in the same building have idm dsl and sometimes they have internet connectivity at times when mine is down. They also have some outage at other times. Any suggestions on determining the source of the problem or whether anything can be done about it? Could it be that the khaldeh central is facing electricity cuts which are the cause of the problem?
Contacted sodetel support. They made me wait for a week to investigate then they said the outage is from khaldeh central as they have power cuts and backup generators cannot sustain power due to fuel shortage. Its weird they didn't already know that. I also don't understand why IDM users would have internet available during the time its out for sodetel users.
Never believe what the support tells you 99% of the time they are clueless will say anything to close the call and reply in a typical way like restart the modem , plug it without filter...
new_user wrote
new_user wroteI have a dsl connection from sodetel and it is going down randomly. My area is supplied by the Khaldeh central. I am not sure if the issue is from my side or from sodetel or the khaldeh central. My neighbours in the same building have idm dsl and sometimes they have internet connectivity at times when mine is down. They also have some outage at other times. Any suggestions on determining the source of the problem or whether anything can be done about it? Could it be that the khaldeh central is facing electricity cuts which are the cause of the problem?
Contacted sodetel support. They made me wait for a week to investigate then they said the outage is from khaldeh central as they have power cuts and backup generators cannot sustain power due to fuel shortage. Its weird they didn't already know that. I also don't understand why IDM users would have internet available during the time its out for sodetel users.
I get my internet connection through the Khaldeh exchange also, but my provider is Ogero. I have noticed a few times my speed dropping a bit, but would go back up later. Right now, it could be anything since everyone is running generators at random times and this could be affecting your connection. Try to determine a pattern to it if you can and you may be able to hone in on the problem.
23 days later
Hi all,

Please need your feedback regarding losing internet/phone line signal when power cuts. Do you think this is related to the building phone box? Does anyone know an experienced electrician that can inspect/resolve the issue? Area is in Tarik Al Jdeedi.

Also, we currently use Terranet ADSL. Is upgrading to FTTH straightforward? Any possible technical blockers? Will that also resolve the internet cut issues during power cut?

Appreciate any feedback
any body knowledgeable about ISPs in sour? I'm trying to find an upgrade from a reseller but since we live alone in this area ogero doesn't reach here.

i used to be okay with having 300+ ping in games but since internet is now just turning off during my exams i plan to change it for the better good.

thanks for any help.
3 months later
Does anybody know a reliable ISP in Dora area, without a landline, with a stable and concurrent speed of at least 10mbps and a decent quota with a decent price.
a month later
iam really confused on what isp to choose i am currently willing to choose either mobi or idm so whats your suggestion ?
i have been a customer with idm for over 8 years now and while they do have some hiccups with there technical support team, the internet is overall good. I have vdsl(around 41mbps down, 10 mbps up), i live close to the centrale.i also get around 100ms ping in online games(which i hear is pretty standard for lebanon these days)
a month later
is there is any news about new internet bundles and price from ogero and other providers
Guys, who is the best provider when it comes to peak time speeds?
i'm currently with THGV, they are all time perfect, but issues start one month ago, i barely get 500kbps after 7PM on a VDSL connection.
any suggestions ? what do you think about Terranet "Terra play" bundle ?
amkahal wroteGuys, who is the best provider when it comes to peak time speeds?
i'm currently with THGV, they are all time perfect, but issues start one month ago, i barely get 500kbps after 7PM on a VDSL connection.
any suggestions ? what do you think about Terranet "Terra play" bundle ?
I have this same issue as well with THGV. around 7pm --> after 11pm the internet ceases to exist unless you are on youtube, google search, or instagram. I'm not sure why for these 4 hours they only give proper bandwidth to those websites and block everything else to 250 - 500kbit. It's like everything is working properly at 7-8mbit then suddenly when the clock hits 8 pm it magically goes to 500kbit. This isn't peak time slowdown, this is just them deliberately capping everyone at 500kbit unless you are playing on youtube or instagram. I haven't tried terranet but I think i'll just move to ogero to be on the safe side.
amkahal wroteGuys, who is the best provider when it comes to peak time speeds?
i'm currently with THGV, they are all time perfect, but issues start one month ago, i barely get 500kbps after 7PM on a VDSL connection.
any suggestions ? what do you think about Terranet "Terra play" bundle ?

Ogero is the best