Packets loss are back since noon and the ping is around 100ms instead of 60ms
Feedback for IDM
There is problem with online schools software solution everybody using, they use very unoptimized traffic patterns and causing extreme load on all ISPs (not only IDM).
I asked my colleagues to call them and dicuss this.
If they will not listen or cooperate, probably i will explain in details and in way less polite words.
I asked my colleagues to call them and dicuss this.
If they will not listen or cooperate, probably i will explain in details and in way less polite words.
Ouf..
Well done pinpointing the problem
Well done pinpointing the problem
Can't wait ..nuclearcat wroteThere is problem with online schools software solution everybody using, they use very unoptimized traffic patterns and causing extreme load on all ISPs (not only IDM).
I asked my colleagues to call them and dicuss this.
If they will not listen or cooperate, probably i will explain in details and in way less polite words.
This issue affecting approx from 8am till 3pm, if IDM has issue out of this time, probably it is different problem.
Till now no answer from this eSchool, one of our engineers is contacting them, and i hope they will cooperate and we can make it great for all.
If he fails, i will appeal to public over social media and ask to call them "en masse" and fix their issues.
Till now no answer from this eSchool, one of our engineers is contacting them, and i hope they will cooperate and we can make it great for all.
If he fails, i will appeal to public over social media and ask to call them "en masse" and fix their issues.
Well, I can "feel" it mostly between 11am and 4pm. Things were 100% normal again at 5:30 pm
- Edited
Well it is back now at 9am
Edit: However, today it was back to normal quickly. Maybe because it is Friday and a lot of schools are closed
Edit: However, today it was back to normal quickly. Maybe because it is Friday and a lot of schools are closed
How it is today? At me it got only worse, they didnt called back as promised.
Name 1 time when someone promised to call and actually did.nuclearcat wrotethey didnt called back as promised.
- Edited
It was normal until 11:30 am (It was normal since Friday noon)nuclearcat wroteHow it is today? At me it got only worse, they didnt called back as promised.
Now I started getting packet losses left and right! 14% and increasing
Edit: at 12:45 pm, the situation is better now. 2% packet lost
8 days later
- Edited
Anyone having problems with VDSL? Its seems the internet cuts and buffers randomly and lag spikes happen if gaming ever since I switched to VDSL ... I am suspecting bufferbloat/congestion is the issue. Is there anyone experiencing that or is it just me? I tried limiting the Wifi Bandwidth to 6mbps/28mbps (instead of the full 10mbps/40mbps) but the problem seems to persist still. I called IDM trying to explain the problem but its hard to explain and they just tell me open youtube 4k and stuff to see if I am receiving the bandwidth, but thats not the problem.
It is not only VDSL
It is started happening after the online learning and the lockdown.
Check if you have any packets losses try pinging 8.8.4.4 -t
It is started happening after the online learning and the lockdown.
Check if you have any packets losses try pinging 8.8.4.4 -t
But I've been facing this issue from july, don't think there was that much online courses going back then. Don't know. Playing Brawl Starts on my iphone the game sometimes does this small lags could be packet loss don't know. But thats what I want to fix
Weird.
Online gaming was the same going from adsl to VDSL (latency wise) except this month with all the packet losses (especially starting around 11 am till 6 pm)
Online gaming was the same going from adsl to VDSL (latency wise) except this month with all the packet losses (especially starting around 11 am till 6 pm)
- Edited
A reply from IDM regarding the packet loss (around 25%) and the extreme slowness
"Kindly note that the intermittent slowness problem is affecting international link and it should be solved shortly .
Should you need more information please do not hesitate to contact support at 1282 ext 2 . Our help center is available 24-hours a day, 7-days a week."
"Kindly note that the intermittent slowness problem is affecting international link and it should be solved shortly .
Should you need more information please do not hesitate to contact support at 1282 ext 2 . Our help center is available 24-hours a day, 7-days a week."
- Edited
Liars!lol same lame excuse ,i don t have that much packet loss it is around 5% and it is only because of congestion due to everyone is home. In the end we all have shared connection and the pipe feeding us all can handle so much. I bet you that at the end of quarantine eveything will get back to normal. You have no idea how many users they stuff together on the same cabinet and ip to make extra profits in the expense of quality. If you want to test their excuse just use 4g or try it around 3 or 4 am and you ll know. Add to that that the government decided to double quota/speed and some offering unlimited 7pm to 7am like our infrastructure supports it.wollyka wroteA reply from IDM regarding the packet lost (around 25%) and the extreme slowness
"Kindly note that the intermittent slowness problem is affecting international link and it should be solved shortly .
Should you need more information please do not hesitate to contact support at 1282 ext 2 . Our help center is available 24-hours a day, 7-days a week."
It is now around 3% after 10 pm. But it was a disaster all day.
And yes, it is because of the congestion but they will never admit it.
And yes, it is because of the congestion but they will never admit it.
6 days later
Hello,
I have been experiencing some issues while downloading ps4 games recently. I’m getting an error such as “disconnected from server” or “DNS error”. Any idea how I can fix this, or what I can ask IDM to do?
I have an open speed connection with real IP, and was always able to download games at night during the unlimited quota period without any issues up until these last few days.
I have been experiencing some issues while downloading ps4 games recently. I’m getting an error such as “disconnected from server” or “DNS error”. Any idea how I can fix this, or what I can ask IDM to do?
I have an open speed connection with real IP, and was always able to download games at night during the unlimited quota period without any issues up until these last few days.
Probably due to congestion and increase packet loss. Try pinging a server or 8.8.4.4 and see the results.
- Edited
Now while lying in bed and heard my brother complain about lag while he is playing fortnite, I pinged google dns from my iphone to see whats happening and thats the resultwollyka wroteIt is not only VDSL
It is started happening after the online learning and the lockdown.
Check if you have any packets losses try pinging 8.8.4.4 -t
PING 8.8.4.4 (8.8.4.4)
44 bytes from 8.8.4.4 : icmp_seq=0 ttl=113 time=65 ms
44 bytes from 8.8.4.4 : icmp_seq=1 ttl=113 time=56 ms
44 bytes from 8.8.4.4 : icmp_seq=2 ttl=113 time=56 ms
Request timeout for icmp_seq 3
44 bytes from 8.8.4.4 : icmp_seq=3 ttl=113 time=507 ms
44 bytes from 8.8.4.4 : icmp_seq=4 ttl=113 time=659 ms
Request timeout for icmp_seq 5
44 bytes from 8.8.4.4 : icmp_seq=6 ttl=113 time=1106 ms
44 bytes from 8.8.4.4 : icmp_seq=7 ttl=113 time=50 ms
44 bytes from 8.8.4.4 : icmp_seq=8 ttl=113 time=72 ms
44 bytes from 8.8.4.4 : icmp_seq=9 ttl=113 time=756 ms
44 bytes from 8.8.4.4 : icmp_seq=10 ttl=113 time=174 ms
44 bytes from 8.8.4.4 : icmp_seq=11 ttl=113 time=57 ms
44 bytes from 8.8.4.4 : icmp_seq=12 ttl=113 time=57 ms
44 bytes from 8.8.4.4 : icmp_seq=13 ttl=113 time=54 ms
44 bytes from 8.8.4.4 : icmp_seq=14 ttl=113 time=59 ms
44 bytes from 8.8.4.4 : icmp_seq=15 ttl=113 time=69 ms
44 bytes from 8.8.4.4 : icmp_seq=16 ttl=113 time=61 ms
44 bytes from 8.8.4.4 : icmp_seq=17 ttl=113 time=57 ms
44 bytes from 8.8.4.4 : icmp_seq=18 ttl=113 time=257 ms
44 bytes from 8.8.4.4 : icmp_seq=19 ttl=113 time=48 ms
44 bytes from 8.8.4.4 : icmp_seq=20 ttl=113 time=55 ms
Request timeout for icmp_seq 21
Request timeout for icmp_seq 22
44 bytes from 8.8.4.4 : icmp_seq=23 ttl=113 time=166 ms
44 bytes from 8.8.4.4 : icmp_seq=24 ttl=113 time=52 ms
44 bytes from 8.8.4.4 : icmp_seq=25 ttl=113 time=57 ms
44 bytes from 8.8.4.4 : icmp_seq=26 ttl=113 time=78 ms
44 bytes from 8.8.4.4 : icmp_seq=27 ttl=113 time=153 ms
44 bytes from 8.8.4.4 : icmp_seq=28 ttl=113 time=103 ms
44 bytes from 8.8.4.4 : icmp_seq=29 ttl=113 time=890 ms
44 bytes from 8.8.4.4 : icmp_seq=30 ttl=113 time=69 ms
44 bytes from 8.8.4.4 : icmp_seq=31 ttl=113 time=56 ms
44 bytes from 8.8.4.4 : icmp_seq=32 ttl=113 time=56 ms
Request timeout for icmp_seq 33
44 bytes from 8.8.4.4 : icmp_seq=34 ttl=113 time=80 ms
Request timeout for icmp_seq 35
Request timeout for icmp_seq 36
Request timeout for icmp_seq 37
Request timeout for icmp_seq 38
Request timeout for icmp_seq 39
Request timeout for icmp_seq 40
Request timeout for icmp_seq 41
104 bytes from 192.168.1.1 : icmp_seq=4 ttl=64 time=1346 ms
44 bytes from 8.8.4.4 : icmp_seq=43 ttl=113 time=54 ms
44 bytes from 8.8.4.4 : icmp_seq=44 ttl=113 time=59 ms
44 bytes from 8.8.4.4 : icmp_seq=45 ttl=113 time=73 ms
44 bytes from 8.8.4.4 : icmp_seq=46 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=47 ttl=113 time=1113 ms
44 bytes from 8.8.4.4 : icmp_seq=48 ttl=113 time=70 ms
44 bytes from 8.8.4.4 : icmp_seq=49 ttl=113 time=672 ms
44 bytes from 8.8.4.4 : icmp_seq=50 ttl=113 time=72 ms
44 bytes from 8.8.4.4 : icmp_seq=51 ttl=113 time=83 ms
Request timeout for icmp_seq 52
44 bytes from 8.8.4.4 : icmp_seq=53 ttl=113 time=72 ms
Request timeout for icmp_seq 54
Request timeout for icmp_seq 55
Request timeout for icmp_seq 56
Request timeout for icmp_seq 57
Request timeout for icmp_seq 58
Request timeout for icmp_seq 59
44 bytes from 8.8.4.4 : icmp_seq=60 ttl=113 time=1326 ms
44 bytes from 8.8.4.4 : icmp_seq=61 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=62 ttl=113 time=66 ms
Request timeout for icmp_seq 63
44 bytes from 8.8.4.4 : icmp_seq=63 ttl=113 time=120 ms
44 bytes from 8.8.4.4 : icmp_seq=64 ttl=113 time=578 ms
44 bytes from 8.8.4.4 : icmp_seq=65 ttl=113 time=1133 ms
Request timeout for icmp_seq 66
Request timeout for icmp_seq 67
Request timeout for icmp_seq 68
Request timeout for icmp_seq 69
Request timeout for icmp_seq 70
44 bytes from 8.8.4.4 : icmp_seq=71 ttl=113 time=58 ms
44 bytes from 8.8.4.4 : icmp_seq=72 ttl=113 time=1278 ms
44 bytes from 8.8.4.4 : icmp_seq=73 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=74 ttl=113 time=270 ms
44 bytes from 8.8.4.4 : icmp_seq=75 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=76 ttl=113 time=694 ms
44 bytes from 8.8.4.4 : icmp_seq=77 ttl=113 time=62 ms
44 bytes from 8.8.4.4 : icmp_seq=78 ttl=113 time=1431 ms
44 bytes from 8.8.4.4 : icmp_seq=79 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=80 ttl=113 time=419 ms
44 bytes from 8.8.4.4 : icmp_seq=81 ttl=113 time=182 ms
Request timeout for icmp_seq 82
44 bytes from 8.8.4.4 : icmp_seq=83 ttl=113 time=1290 ms
44 bytes from 8.8.4.4 : icmp_seq=84 ttl=113 time=54 ms
44 bytes from 8.8.4.4 : icmp_seq=85 ttl=113 time=478 ms
44 bytes from 8.8.4.4 : icmp_seq=86 ttl=113 time=54 ms
44 bytes from 8.8.4.4 : icmp_seq=87 ttl=113 time=1238 ms
44 bytes from 8.8.4.4 : icmp_seq=88 ttl=113 time=56 ms
44 bytes from 8.8.4.4 : icmp_seq=89 ttl=113 time=52 ms
44 bytes from 8.8.4.4 : icmp_seq=90 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=91 ttl=113 time=54 ms
44 bytes from 8.8.4.4 : icmp_seq=92 ttl=113 time=54 ms
44 bytes from 8.8.4.4 : icmp_seq=93 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=94 ttl=113 time=955 ms
44 bytes from 8.8.4.4 : icmp_seq=95 ttl=113 time=370 ms
44 bytes from 8.8.4.4 : icmp_seq=96 ttl=113 time=71 ms
Request timeout for icmp_seq 97
44 bytes from 8.8.4.4 : icmp_seq=98 ttl=113 time=1068 ms
44 bytes from 8.8.4.4 : icmp_seq=99 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=100 ttl=113 time=56 ms
44 bytes from 8.8.4.4 : icmp_seq=101 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=102 ttl=113 time=61 ms
44 bytes from 8.8.4.4 : icmp_seq=103 ttl=113 time=1762 ms
44 bytes from 8.8.4.4 : icmp_seq=104 ttl=113 time=56 ms
44 bytes from 8.8.4.4 : icmp_seq=105 ttl=113 time=56 ms
44 bytes from 8.8.4.4 : icmp_seq=106 ttl=113 time=57 ms
44 bytes from 8.8.4.4 : icmp_seq=107 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=108 ttl=113 time=64 ms
44 bytes from 8.8.4.4 : icmp_seq=109 ttl=113 time=48 ms
44 bytes from 8.8.4.4 : icmp_seq=110 ttl=113 time=55 ms
44 bytes from 8.8.4.4 : icmp_seq=111 ttl=113 time=54 ms
44 bytes from 8.8.4.4 : icmp_seq=112 ttl=113 time=54 ms