Need your guys' help.
I am soon leaving my house and my father wants to switch their home plan from our current ogero 2m unlimited plan to sodetel 2m unlimited plan.

Can anyone give me a review of sodetel in 2020?
2 months later
Anyone tried to rage over the phone with customer support? Still no quota upgrade from these &*$#@s.
a month later
Hey guys, hope you're all doing well.

Just wanted to ask, has anyone been experiencing ridiculously high / spiky ping lately with Sodetel? It started happening to me about 2 weeks ago, and I absolutely can not use the internet for any sort of online gaming between 2 pm - 12 am. Is anyone else suffering from this? Is it just because there's too much traffic due to quarantine?

It's pretty frustrating
You could have used the sodetel topic for your issue.

Also, piece of advice, change your ISP right away!!
Sodetel are crap.

Go with Ogero.
AVOlio wroteYou could have used the sodetel topic for your issue.

Also, piece of advice, change your ISP right away!!
Sodetel are crap.

Go with Ogero.
Yes you're absolutely right, my bad I should have posted this there. Thanks for the advice, I hope it doesn't take long to swap over.
I used to play online with my Sodetel connection and it used to be fine before Coronavirus.
After the outbreak I started playing fifa online and it was unplayable, I noticed a lot of ping spikes.
This was a few weeks ago... Ever since I only played online using my 4G connection.

No problems with download speed tho.
Adnan wroteI used to play online with my Sodetel connection and it used to be fine before Coronavirus.
After the outbreak I started playing fifa online and it was unplayable, I noticed a lot of ping spikes.
This was a few weeks ago... Ever since I only played online using my 4G connection.

No problems with download speed tho.
Yes Adnan this is what I mean exactly. It was perfect before the quarantine. Right now the download is great, everything buffers at 720 / 1080p HD, but online games are completely unplayable, ping spikes like mad. I can only use it after 1 am and before 12 pm. My guess is that their routing paths are over-saturated, which is why I was asking here, because my friends with other ISPs have no issues with pings at all, so I was wondering why it's only happening to Sodetel; it can't be that they have more clients than everyone else or less bandwidth than all the other ISPs haha.
From the experience, it seems they have both, more clients and less bandwidth. Trying to make the extra profits.

They even gave us a ridiculous +30GB during quarantine which is infuriating, knowing that other ISP are doubling the quotas, and even giving free weekends.

That shows how much over-allocation they are using.
6 days later
high gateway ping

The ping to just Sodetel's gateway [89.108.178.250] that comes right after the request leaves your own router, has insane variance. It jumps between 11ms and 550+ms. Don't know what the hell they are doing on that gateway, if it's just overloaded with requests, or if they're just giving packets low priority.
I just want to add something about Sodetel's tech support. Whenever you call them the guy will just pick up the phone and hang up in your face. Just terrible service / rudeness all around. I realize they're probably overloaded and can't do anything about it, but they can at least notify the customer instead of ignoring them/ the issue altogether. For anyone reading this: If you were ever considering this ISP, I strongly recommend you reconsider.
7 months later
anyone having random disconnections lately?

I swapped my modem and I still have weird issues, as if the DNS server isn't working as I am able to receive whatsapp, but can't go on any website (unless it's cached)
AvoK95 wroteanyone having random disconnections lately?

I swapped my modem and I still have weird issues, as if the DNS server isn't working as I am able to receive whatsapp, but can't go on any website (unless it's cached)
I thought it is from my Modem, Ping keeps working, DNS and browsing fails.
Happens couple of times a day, what are they messing up.
PS: I tried using other DNS servers, same issue. Seems they are blocking DNS and TCP traffic.
nefe_lpmk wrote
AvoK95 wroteanyone having random disconnections lately?

I swapped my modem and I still have weird issues, as if the DNS server isn't working as I am able to receive whatsapp, but can't go on any website (unless it's cached)
I thought it is from my Modem, Ping keeps working, DNS and browsing fails.
Happens couple of times a day, what are they messing up.
PS: I tried using other DNS servers, same issue. Seems they are blocking DNS and TCP traffic.
they're probably upgrading or transferring, I think they moved recently.
3 months later
I was subscribed to the 2mb/s unlimited plan and my online gaming experience wasn't that bad. 80-100 ping low packet loss... But then i switched to the open speed plans and now im getting 8~12mb/s with the same upload speed (500~700kb/s). However, my online gaming experience became much worse 100~120 ping with high packet loss. At night (6-7 pm) i can't even connect to the servers. I am mainly facing these problems with rainbow six siege. Anyone else? Does anyone know how to fix it? And they told me that i should subscribe to some gaming plan where they guarantee stable 75 ping with low packet loss, is that true? Thanks
higher speeds mean they turn on interleaving to make the connection more stable. Call them and ask them to turn it off
5 months later
Is anyone experiencing internet outages with sodetel dsl? Is it normal to experience it often with the router stats showing line down and 0kbps for up and down? Phone line is working normally during this stage.
5 months later
hi guys,

is anyone using sodetel broadband over microwave? I'm considering getting their dedicated corporate connection. Any thoughts?

Thanks!
2 years later
hi guys,

is anyone using know whats happening with Sodetel ?, all servers and connections are down.
My sources say they got hacked / ransomware attack.
nuclearcat wroteMy sources say they got hacked / ransomware attack.
many lebanese company got hacked/ransomware this week, weird.