Hello,

Just for your info, All problems mentioned above (Disconnections, Packetloss, download speed issues) exist since 1 month or more. Note that I have 2 type of connection at home. 1 Fiber connection and 1 DSL connection and i am facing these problems on both sides. So I think it's a 100% issue from Ogero side. can anyone let us know what is the possible reason behind this ?

Thanks :)
HzSamer wrote
Kareem wroteIs anyone experiencing a throttled download speed per connection? Mine won't go beyond 8-10 mbps on a single connection to server.

Tried on Windows, Ubuntu and OSX... Internet download manager can get me around 4 MB/sec using 16 simultaneous streams however, wget won't go beyond 1MB/sec.

I tried using a VPN but that didn't change anything.

https://im7.ezgif.com/tmp/ezgif-7-484dd992aa17.gif

What's weird is that only Speedtest is reporting full speed for a single connection.
I tried with IDM and set the connections to 1 instead of 8 I got 8Mbps but when I used VPN I got the full speed.

https://i.ibb.co/jJ792wq/1-1.png https://i.ibb.co/t8kbXPq/1-2.png

I think there is something wrong with the internet since they started to block the USD apps. The internet was very good the last two months but since that, I noticed that there is slowness which sometimes makes me crazy and when I use a VPN it is getting faster.

Also yesterday, there was no internet. The ping was working but there is no internet when browsing and the internet light was on.

https://i.ibb.co/M8YLGwc/1-3.png
I'm not experiencing any outage but it's flaky. Maybe they are doing some maintenance whatsoever. Not sure but the websites are not always loading.




Ironically there's no TCP or UDP packet loss using MTR
Kareem wrote
HzSamer wrote
Kareem wroteIs anyone experiencing a throttled download speed per connection? Mine won't go beyond 8-10 mbps on a single connection to server.

Tried on Windows, Ubuntu and OSX... Internet download manager can get me around 4 MB/sec using 16 simultaneous streams however, wget won't go beyond 1MB/sec.

I tried using a VPN but that didn't change anything.

https://im7.ezgif.com/tmp/ezgif-7-484dd992aa17.gif

What's weird is that only Speedtest is reporting full speed for a single connection.
I tried with IDM and set the connections to 1 instead of 8 I got 8Mbps but when I used VPN I got the full speed.

https://i.ibb.co/jJ792wq/1-1.png https://i.ibb.co/t8kbXPq/1-2.png

I think there is something wrong with the internet since they started to block the USD apps. The internet was very good the last two months but since that, I noticed that there is slowness which sometimes makes me crazy and when I use a VPN it is getting faster.

Also yesterday, there was no internet. The ping was working but there is no internet when browsing and the internet light was on.

https://i.ibb.co/M8YLGwc/1-3.png
I'm not experiencing any outage but it's flaky. Maybe they are doing some maintenance whatsoever. Not sure but the websites are not always loading.

https://i.gyazo.com/429c409d913153bab6bf9cd6903384a6.png


Ironically there's no TCP or UDP packet loss using MTR
That's what I am talking about. Especially with Twitter.
Webpages not loading, twitter sometimes Facebook stuck in loading. I've been facing that for quiet sometime now with Ogero.
Ramnesia wroteWebpages not loading, twitter sometimes Facebook stuck in loading. I've been facing that for quiet sometime now with Ogero.
Samer here. I thought there is a problem with my modem.
HzSamer wrote
Ramnesia wroteWebpages not loading, twitter sometimes Facebook stuck in loading. I've been facing that for quiet sometime now with Ogero.
Samer here. I thought there is a problem with my modem.
I have had the same issues since November, but they have been solved with a simple VPN so I figured out the issue is on Ogero's end somewhere. I wish they would address it. Even lebgeeks sometimes needs a VPN smh.
I had Issues with Ogero but I changed the DNS on my router to Cloudflare (1.1.1.1) and it's working fine now, you can test it by changing the DNS on your device first, If it works then change it on the router too.
Guys i wanna ask. When they upgrade the central im taking from " Khalde " And it gets fiber. Will my vdsl speed increase automatically? or it's not related to each other? Thank you.
Moudimadi wroteGuys i wanna ask. When they upgrade the central im taking from " Khalde " And it gets fiber. Will my vdsl speed increase automatically? or it's not related to each other? Thank you.
Yes and No---still going to need active cabinets deployed unless you are really close to the centraal. And to the best of my knowledge, Khalde does have fiber capabilities as they have upgraded bshamoun---it is just a matter of laying out more cabinets and whatever else they have to do to get it to the subscribers.
So I can't go into reddit and many other wesbites.
I accessed the router and changed the primary and secondary DNS to google's (8.8.8.8 and 8.8.4.4) but it still doesn't work.
I tried also 1.1.1.1 as main and 8.8.8.8 as secondary and still doesn't work.
Any ideas?!

EDIT: Forget it, worked now.
Reddit is always so slow with me on the mobile application.
Sometimes videos posted don't load, or they load and play a very low pixelated resolution, sometimes they load and play and after maybe 30 sec they stop playing and load infinitely.
Sometimes posts don't load, comments don't load etc...
It's a pain.
LifeEngineer wroteSo I can't go into reddit and many other wesbites.
I accessed the router and changed the primary and secondary DNS to google's (8.8.8.8 and 8.8.4.4) but it still doesn't work.
I tried also 1.1.1.1 as main and 8.8.8.8 as secondary and still doesn't work.
Any ideas?!

EDIT: Forget it, worked now.
Sorry I forgot to mention that you have to restart your router for it to take effect
Kareem wrote
mher11 wroteThis internet is getting worse and worse everydayy.. Does anyone play Fifa 20 here? For more than a month now its unplayable ..even in the menu it gets stuck on the loading pages like every 2 min and disconnects.. I've talked to them on twitter they told me we will check ane never replied back. And im sure the issue is from ogero as when i use 4g its not like that. Im considering to switch to cyberias gaming plan, does anyone know anything about it?

What makes you think it's Ogero to blame?
Im 100% sure it's from ogero.. And im seeing this issue alot in the fifa groups (lebanon) on facebook.. Its not from fifa and on 4g it doesn't exist ..changed my router cables and everything nothing fixed it ..so its from ogero
xazbrat wrote
Moudimadi wroteGuys i wanna ask. When they upgrade the central im taking from " Khalde " And it gets fiber. Will my vdsl speed increase automatically? or it's not related to each other? Thank you.
Yes and No---still going to need active cabinets deployed unless you are really close to the centraal. And to the best of my knowledge, Khalde does have fiber capabilities as they have upgraded bshamoun---it is just a matter of laying out more cabinets and whatever else they have to do to get it to the subscribers.
Then we will have more cabinets in our area? You told me once you live in the same area i live " Dawhet Aramoun " I really hope i get faster vdsl speeds when they install more active cabinets.
Anyone has any problems watching twitch streams as well?
My download speeds aren't exceeding 1MBps while watching.
And my connection is capable of 4.5MBps+.

Twitch and reddit are the most platforms I have problems with using.
same here, i have to restart the modem to get access to reddit and some other sites.
I think it's only for this time being, because of Corona.
The prices are the same, they only increased the limits.
AVOlio wroteAnyone has any problems watching twitch streams as well?
My download speeds aren't exceeding 1MBps while watching.
And my connection is capable of 4.5MBps+.

Twitch and reddit are the most platforms I have problems with using.

Exactly what I was saying. I looks like 1MB/s or 8Mbps is the maximum download speed for single connection. That's my observation lately.
Fouche wroteIs this true? if so, when did they decrease the prices, can anyone confirm ?!

https://imgur.com/a/Sc4Ut5P
Man, those are still same plans and the picture is true. They doubled the quota for limited quota plans, and doubled the speed for limited speed plans. In addition, they added 100GB as a free bonus since everyone is home nowadays.
I have the 200GB/open speed plan, it's now 2x200+100=500GB/open speed.