Internet in Lebanon - General Questions

kfc wrote

Hybrid wrote

kfc wrote
Not rumors. Ogero chairman said that. They sent the new plans to the ministry of telecom for approval and then to the council of ministry and there is something about free night traffic (but with limited speed I think)

Any reference?

the facebook live that he did a month ago.

I doubt its gonna take more time i remember seeing a video for him asking to give him one month or something like that for the new plans. I saw that video 3 months ago lol

EVERYONE ON HERE LISTEN UP,
When you want to switch ISP's do not believe the crap they tell you when they say they only gonna take 7 business days or whatever. I am switching from Cyberia to Ogero and i have been without internet for like 40 days i believe. Hopefully i'll be getting it starting next month as they have told me.

new_user wroteDoes anyone know how long it takes to switch DSL subscription from Ogero to IDM? And do I have stay without internet for a while?

Switching from Cyberia to Ogero. Its been 40 days now 30 of them without internet...

Cage wroteEVERYONE ON HERE LISTEN UP,
When you want to switch ISP's do not believe the crap they tell you when they say they only gonna take 7 business days or whatever. I am switching from Cyberia to Ogero and i have been without internet for like 40 days i believe. Hopefully i'll be getting it starting next month as they have told me.

Thats Cyberia's fault.
not Ogero.
Ogero has improved a lot.

AVOlio wrote

Cage wroteEVERYONE ON HERE LISTEN UP,
When you want to switch ISP's do not believe the crap they tell you when they say they only gonna take 7 business days or whatever. I am switching from Cyberia to Ogero and i have been without internet for like 40 days i believe. Hopefully i'll be getting it starting next month as they have told me.

Thats Cyberia's fault.
not Ogero.
Ogero has improved a lot.

I got the clearance letter from Cyberia on Wed 7 August i believe and then on the same day i admitted my application for Ogero. They told me that they're gonna take 7 business days. Unfortunately the week after 13 August was all full of holidays and i get it. I was expecting it the week after and after i called them they told me that it usually takes 10 business days so i am gonna have to wait for them to get it for by this week. Today i did call them to ask them if my application was approved and they said said "iT usUalLy taKeS 10-15 dAyS" but am pretty expecting it by this week since next month starts next week. I still think Ogero's way better than Cyberia though. Cyberia's customer service takes 10 minutes average to reply after 4 pm...

Cage wroteCyberia's customer service takes 10 minutes average to reply after 4 pm...

Same as i IDM. Sometimes even around midnight. I wonder if they have a joint customer service center.

hishjwnz wrote

Cage wroteCyberia's customer service takes 10 minutes average to reply after 4 pm...

Same as i IDM. Sometimes even around midnight. I wonder if they have a joint customer service center.

Yea they're connected in one way or another. I remember them actually calling me from a number that was highlighted as IDM on true caller.

Cage wrote

kfc wrote

Hybrid wrote
Any reference?

the facebook live that he did a month ago.

I doubt its gonna take more time i remember seeing a video for him asking to give him one month or something like that for the new plans. I saw that video 3 months ago lol

well it is up to the government now. but the decree is ready.

Cage wrote

hishjwnz wrote

Cage wroteCyberia's customer service takes 10 minutes average to reply after 4 pm...

Same as i IDM. Sometimes even around midnight. I wonder if they have a joint customer service center.

Yea they're connected in one way or another. I remember them actually calling me from a number that was highlighted as IDM on true caller.

They are the same company GlobalCom :)

wollyka wrote

Cage wrote

hishjwnz wrote Same as i IDM. Sometimes even around midnight. I wonder if they have a joint customer service center.

Yea they're connected in one way or another. I remember them actually calling me from a number that was highlighted as IDM on true caller.

They are the same company GlobalCom :)

Ahh makes sense now

Any of you guys having problems with the latency in games after 8 9 pm? I had my internet from cyberia and ever since they introduced the evening unlimited plan my ping shot up after 8 pm to 150-300 ms.. Anyone experiencing that too? I haven't been able to play online games home for a month now. I am just asking to see if this has become a common problem after some companies introduced the unlimited evening plan

Any of you guys having problems with the latency in games after 8 9 pm? I had my internet from cyberia and ever since they introduced the evening unlimited plan my ping shot up after 8 pm to 150-300 ms.. Anyone experiencing that too? I haven't been able to play online games home for a month now. I am just asking to see if this has become a common problem after some companies introduced the unlimited evening plan

I have been without home internet for around 40 days now and i have finally received a phone call from ogero to bring my modem to their office so they can set it up for me. This happened after tons of work with Cyberia(old isp) so they would give me the clearance letter and after they did i went and requested a subscription from Ogero. 3 weeks after i did that they called me and told me that Cyberia hasn't cancelled my subscription and i was just upset that i have been waiting 4 weeks for basically nothing. After i call Cyberia and ask them why they didn't cancel my subscription they tell me that there have been changes in the system and i just have to refill a subscription cancellation form again that i'll have to wait for next month(October). I was just so mad but just minutes ago i received a call from Ogero and they told me i could come to their office on Friday yay :)

Cage wroteAny of you guys having problems with the latency in games after 8 9 pm? I had my internet from cyberia and ever since they introduced the evening unlimited plan my ping shot up after 8 pm to 150-300 ms.. Anyone experiencing that too? I haven't been able to play online games home for a month now. I am just asking to see if this has become a common problem after some companies introduced the unlimited evening plan

Any plan that has unlimited quota and capped speed also has higher latency. I am not sure why , but I have two relatives and a few friends who where subscribed to limited plans and had terrible pings . Only on subscribing to open speed plans fixed ping latencies for them. Now subscribing to open speed alone might help but mainly turning off interleaving ( "gaming mode" ) is what will give you the juicy ping , however , it all depends on how far you are from the central , which is out of your hand. I think only if you live alone then your ping will be decent.

Cage wrote

kfc wrote

Cage wrote I doubt its gonna take more time i remember seeing a video for him asking to give him one month or something like that for the new plans. I saw that video 3 months ago lol

well it is up to the government now. but the decree is ready.

Its always like that. The new ministers keep promising us good internet 24/7 electricity and everything every time they get to the office Meh. Let's hope for the good

Imad Kreidieh
@ikreidieh
Replying to
@SameerFattal
Hello sameer, we are ready awaiting the council to receive the proposal and schedule the discussion

Cage wrote

Abou7meed wrote

TigerFox wrote
Any plan that has unlimited quota and capped speed also has higher latency. I am not sure why , but I have two relatives and a few friends who where subscribed to limited plans and had terrible pings . Only on subscribing to open speed plans fixed ping latencies for them. Now subscribing to open speed alone might help but mainly turning off interleaving ( "gaming mode" ) is what will give you the juicy ping , however , it all depends on how far you are from the central , which is out of your hand. I think only if you live alone then your ping will be decent.

Exactly, once your modem starts syncing internet from Ogero, give them a call and ask for Interleaving OFF (gaming mode/fast mode - or whatever they called it)
I was with IDM with high pings, but when I switched to Ogero with interleaving off, unbelievable results !

Did it affect your speed or not? I do not live far away from their office like 1.5km or something like that and i had Open speed from Cyberia used to get 10mbps. Do you think it will affect my speed since i am now subscribed to Ogero 2mbps unlimited plan? My friend who has the exact same plan from Ogero gets 90 ping ( I don't think he has interleaving off ) and i just got my router from Ogero, gonna leave it for a few days to see if there's any difference ( Made a speed test once i brought it ping was averaging 300 lol but i'll give it some time and call them tomorrow or something ).

Well it didn't affect my speed, I am around 1 Km from the CO, was getting 13-15 Mbps with IDM and same with Ogero for now,

As @Abo7meed said , it shouldnt affect the speed.

By default , for everyone , interleaving is on. You can easily call and ask them to turn it off. But again , if your line is not stable , you'll face frequent disconnections and packet losses , but you can turn on interleaving again it is not a problem