Internet in Lebanon - General Questions

Danny wrotePlugged the router straight to the land line box and still less than 0.9 kbps .Wiring from the box to the apparment is ok .

If i call cyberia they’re gonna say its an ogero issue and that i’m far from the central ,i’m in Naccache and the central is in Antelias so i don’t think i’m that far .

From my experience with ogero calling them is a waste of time .

I just wish i never transitioned to dsl at my office , i got used to the 7mbps speed and its making me inpatient when i use my home connection.

I’m in a pickle .

You are not far from the central, sure you have an issue.
i'm in mtayleb and from antelias co, so far, and i get 4mb stable

semaan wrote

Danny wrotePlugged the router straight to the land line box and still less than 0.9 kbps .Wiring from the box to the apparment is ok .

If i call cyberia they’re gonna say its an ogero issue and that i’m far from the central ,i’m in Naccache and the central is in Antelias so i don’t think i’m that far .

From my experience with ogero calling them is a waste of time .

I just wish i never transitioned to dsl at my office , i got used to the 7mbps speed and its making me inpatient when i use my home connection.

I’m in a pickle .

You are not far from the central, sure you have an issue.
i'm in mtayleb and from antelias co, so far, and i get 4mb stable

My building is right on the Mtayleb Naccache valley , i have a staright line of sight to the country club which is less than 1 km away .

My friend in Beit El Shaar has 6mbps speed which is alot higher than Mtayleb . Maybe another central is providing your connections .

My neighbour in the building is suffering from the same issue as well .

I took some pics of the router plugged right into the landline box and screenshots of Ookla,i’m gonna e-mail them to cyberia today with a detailed explanation of my issue and pray they take interest.

Another update, stretched the cable from downstairs and ran into another problem----where it connects into the house, the connections are old and corroded so right now temporarily, have a direct connection to cable. Not as good as downstairs as I am running 10 meters of telephone cable and an extension, but still much much better nonetheless.

Mode: ADSL_G.dmt

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 211 120
Attenuation (0.1 dB): 440 265
Output Power (0.1 dBm): 167 122
Attainable Rate (Kbps): 4551 1184

Path 0 Path 1
Downstream Upstream
Rate (Kbps): 2043 1004

And most importantly,

HEC Errors: 0 0
OCD Errors: 0 0
LCD Errors: 0 0

Bit Errors: 0 0

This after about 15 minutes and I am in the 2mb unlimited plan and 3 mb max in my area--so I am sort of happy. To compare, this was earlier today also after around 15 minutes
https://imgur.com/a/3QSpulL

You guys won’t believe what happened .

I composed a lengthy email to cyberia because i wouldn’t be able to explain my issues and my potential fixes by phone.

I provided them with screenshots of speeds and router data ,a photo of me holding the router next to the landline box as evidence so they won’t give me “internal wiring” excuses . At the end of the e-mail i asked them if its possible that they didn’t upgrade my account from 1mbps to 5.

Eureka ! They called me now at 10:00 pm and told me they haven’t switched my line from 1 to 5mbps ! They said my line is really good and it will work out soon .

@semaan ,i guess u were right. I’m 1 km closer than u to Antelias so if ur at 4mbps i’m crossing my fingers for 5 !

It’s done,6mbps on Ookla ! I’m truly happy .

I have a question , Ogero test site clocks my landline at 5mbps but the as i stated above my actual speed is 6mbps.
Shall i plug my router on the landline box again to see if there’s any loss from the wiring? Someone told me that only 5% gets lost in the wites from the ogero box to an appartment. Is it true ? (I guess greed kicked in )

Danny wroteIt’s done,6mbps on Ookla ! I’m truly happy .

I have a question , Ogero test site clocks my landline at 5mbps but the as i stated above my actual speed is 6mbps.
Shall i plug my router on the landline box again to see if there’s any loss from the wiring? Someone told me that only 5% gets lost in the wites from the ogero box to an appartment. Is it true ? (I guess greed kicked in )

Don't worry about it now unless you are really curious. Ogero says I can receive 3 mbps, and that could be true before I changed my connection. The maximum attainable I had seen was around 2500 kbps and and now that number has more than doubled. I am sure if I switch to ADSL2 or ADSL 2+, the number would be even higher, but they locked me into G.dmt after all my dcs. I have family flying in next month so after they leave, I may switch to open speed and see what they can give me.

Danny wrote

xazbrat wrote

Danny wroteIt’s done,6mbps on Ookla ! I’m truly happy .

I have a question , Ogero test site clocks my landline at 5mbps but the as i stated above my actual speed is 6mbps.
Shall i plug my router on the landline box again to see if there’s any loss from the wiring? Someone told me that only 5% gets lost in the wites from the ogero box to an appartment. Is it true ? (I guess greed kicked in )

Don't worry about it now unless you are really curious. Ogero says I can receive 3 mbps, and that could be true before I changed my connection. The maximum attainable I had seen was around 2500 kbps and and now that number has more than doubled. I am sure if I switch to ADSL2 or ADSL 2+, the number would be even higher, but they locked me into G.dmt after all my dcs. I have family flying in next month so after they leave, I may switch to open speed and see what they can give me.

What’s Adsl 2 and 2+ ? U just get a different modem or something? And if u switch do u have to notify your ISP (for change of preferences on their part) ?

Hard to explain--it is just how the frequencies are utilized and the balance between stability and speed. For more stability, you get less speed and vice versa. If you have access to your modem stats, it will tell you how you are connected. And you can check out a calculator and what you could potentially be connected at given what you are synched at. Maybe someone else can explain it better than me too.

DSL Speed Calculator

G,dmt=adsl1 though not spelled out.

xazbrat wrote

Danny wrote

xazbrat wrote
Don't worry about it now unless you are really curious. Ogero says I can receive 3 mbps, and that could be true before I changed my connection. The maximum attainable I had seen was around 2500 kbps and and now that number has more than doubled. I am sure if I switch to ADSL2 or ADSL 2+, the number would be even higher, but they locked me into G.dmt after all my dcs. I have family flying in next month so after they leave, I may switch to open speed and see what they can give me.

What’s Adsl 2 and 2+ ? U just get a different modem or something? And if u switch do u have to notify your ISP (for change of preferences on their part) ?

Hard to explain--it is just how the frequencies are utilized and the balance between stability and speed. For more stability, you get less speed and vice versa. If you have access to your modem stats, it will tell you how you are connected. And you can check out a calculator and what you could potentially be connected at given what you are synched at. Maybe someone else can explain it better than me too.

DSL Speed Calculator

G,dmt=adsl1 though not spelled out.

Thanks xazbrat for trying ,i guess i have to research it .

Downstream Upstream
SNR Margin. 12.3 11.3 db
Line Atten. 39.6. 25.8 db
Data rate. 7049 1021 kbps
Max rate. 8228 1061 kbps
Power. 19.1 12.1 dbm
Crc. 444 8

I don’t know what any of that means or if they’re good figures ,i’m gonna research them but if any1 sees any issues pls let me know.

After some research i learned about the adsl modem figures .

I noticed an issue ,my snr was at 30.8 on thursday and now its at 12.4.

Does anyone know why ? I haven’t changed the location of the mode or the plug .i just unplugged it a couole of times .

If the speedtest on ogero website says the speed on my line can reach 3Mbps does it also mean that the connection would be stable at that speed?

new_user wroteIf the speedtest on ogero website says the speed on my line can reach 3Mbps does it also mean that the connection would be stable at that speed?

It depends on many factors ,your house’s location with respect to the “central” and your internal wiring .

My home and office lines are up to 5mbps but my speed is reaching 7.

Today I applied for Ogero Fiber, I currently have IDM Open Speed, Ogero announced that they are open to fill the fiber form for submit, they said they are still checking how much clients there are in the area and the final decision is not yet taken, hopefully they go for it and the long waited 50mbps happens

... while I wait for 2mbps...

anayman_k7 wroteToday I applied for Ogero Fiber, I currently have IDM Open Speed, Ogero announced that they are open to fill the fiber form for submit, they said they are still checking how much clients there are in the area and the final decision is not yet taken, hopefully they go for it and the long waited 50mbps happens

Good luck, but which area?

North Lebanon - Kalamoun, luckily even that it is a small area Ogero decided to install a FTTC there

anayman_k7 wroteNorth Lebanon - Kalamoun, luckily even that it is a small area Ogero decided to install a FTTC there

Wow ,i thought only users in ashrafieh ,hamra and ras el nab3 are eligible for vdsl .

Does anyone know if there are plans for vdsl on metn ? Like antelias or naccache ?

VDSL is everywhere if you're close enough to the centrale or to an active cabinet.