NuclearVision wroteTalk to them, with high tone. That's the only way. Make them think you will get the issue to managers.
Every time I speak with them, they tell me that "everything was sent to Ogero, we can't help you, it's from Ogero's side and it's their fault of you waiting".

So I called Ogero and they started cursing at Cyberia, they're ruining their reputation and there's nothing wrong from Ogero's side, they're not even responsible from what is actually happening, what Cyberia does is buys servers off them and that's it pretty much.
I Have two apartments and one office so i experienced the major Lebanese internet provider:
the below points are given according to sales services, after sales support, internet speed and credibility
IDM and Cyberia Same Company: 4/10
Terranet: 5/10
Mobi: 5/10
Sodetel: 7/10
Wise (moscanet sal): 8/10
Still can't fix the torrent download thingy, I tried limiting upload as down as 15k/s and download 380 instead of 440 but it still block all other internet use(browsing,android apps...).
Like if it closes all ports and let only the torrent port open, direct link downloads are also slowed down up to 30min after I close the torrent client!!!
It's like a huge power sucker :(
The upload and download rate aren't the bottleneck, vegetaleb.
What slows you down in this case is the number of open connections and even after you finish the download and stop seeding, many of those remote IP addresses will still be poking at your connection (hence the 30 minute slow down you are seeing).
Try limiting the number of peers (if the torrent client supports that) gradually till you reach a number that doesn't cause the bottleneck.
9 days later
Back to Beirut for good!
I noticed the 4mb/s doesn't work with everything:
Half the direct downloads are just 70 to 120kb/s
Torrents can reach 440kb/s
Download test from Cyberia website reach 440kb/s
All before 11pm
Is this normal?
If I remember I used to have the same speed in all kind of downloads apart rapidshare clones with the 2mb/s...

Edit: I am downloading the Geforce driver update directly from Nvidia: 35kb/s!!!!!!!!!!!!
10 days later
am I the only one with a 215 ms ping at the moment

edit : back to normal
aliessayli2 wroteam I the only one with a 215 ms ping at the moment

edit : back to normal
Make sure there are no programs running in the background downloading stuff like Windows or Adobe updater, etc... and make sure no one else is connected to your router if it's a wireless one.
DG wrote
aliessayli2 wroteam I the only one with a 215 ms ping at the moment

edit : back to normal
Make sure there are no programs running in the background downloading stuff like Windows or Adobe updater, etc... and make sure no one else is connected to your router if it's a wireless one.
yeah ofc I do disconnect all the devices when I want to check what is causing the traffic , I thought fifa 15 was lagging because of the ping but turns out it's the shitty EA servers
Lot of internet drops these 48h, for 1-2 minutes the internet is totally dead
The ping dropped 15 ms from 110 to 95 ms
finally something good
vegetaleb wroteLot of internet drops these 48h, for 1-2 minutes the internet is totally dead
I'm experiencing this right now , So many drops !
Again many internet cuts these 48h, looks like in weekends and holidays Lebanese internet bandwidth is caca
13 days later
Are sundays traffic free ? since my traffic hasn't increased today at all ! or they will update on monday ?
m.sabra wroteAre sundays traffic free ? since my traffic hasn't increased today at all ! or they will update on monday ?
It will update eventually
2 months later
I am experiencing lot of downs from Cyberia on ADSL since yesterday, internet can be down for 20sec every 5 mins!
Called Cyberia, as usual it's not their fault but Ogero central.
I have actually 45kb/s download instead of...450kb/s!!!!!
WTF?
Also high ping, not sure why.

Google's telling me there has been suspicious activity on my IP? Even though I'm only using my phone to search while my PCs are off. Hoarding traffic much Cyberia?