Still 2mb unlimited in the website and no sms, I will definitely call them tomorrow,all other isp gave the upgrades already,why is cyberia always so late?
I keep getting disconnected and my snr margin fluctuating it was a nice 31 and every time I disconnect i connect with a lower margin.
geekevo wroteI keep getting disconnected and my snr margin fluctuating it was a nice 31 and every time I disconnect i connect with a lower margin.
They switched us from adsl1 to adsl2+ , this happened to me also
So I called the support as the sales number is busy, the tech guy told me to call the sales because my line can't take 6mb!!!
I am at 300m max from the Sassine central in a pretty new building and its freakin not taking 6mb???
I am trying to call the sales but its always busy, hoping for at least 4mb or I will ask ogero sassine to see if they can give me 4 or 6mb

Edit: I could finally talk with the sales, the told me to hold my horses as they didnt get any answers from the test,they even said the tech guy is a lier (huge lol), they still pretend we will have an sms before the 1st august, expect huge busy lines at cyberia the coming 2 days as many people will not have 6mb and will want 4mb
vegetaleb wroteSo I called the support as the sales number is busy, the tech guy told me to call the sales because my line can't take 6mb!!!
I am at 300m max from the Sassine central in a pretty new building and its freakin not taking 6mb???
I am trying to call the sales but its always busy, hoping for at least 4mb or I will ask ogero sassine to see if they can give me 4 or 6mb

Edit: I could finally talk with the sales, the told me to hold my horses as they didnt get any answers from the test,they even said the tech guy is a lier (huge lol), they still pretend we will have an sms before the 1st august, expect huge busy lines at cyberia the coming 2 days as many people will not have 6mb and will want 4mb
Aren't you supposed to go to Hamra and pay for the switch though? They can explain to you there.
Dude if you read our posts you will see we did it 3 weeks ago already,btw I received an sms to recharge my adsl but no word of the speed
vegetaleb wroteDude if you read our posts you will see we did it 3 weeks ago already,btw I received an sms to recharge my adsl but no word of the speed
Sorry I only read the last part.

Am hoping nothing will disappoint in 6M, I already wasted about 85 GB on 2M x-x
Anytging I can do about it ali?The internet unusable in this state. Is anything like this happening to you vegtelab or john?
geekevo wroteAnytging I can do about it ali?The internet unusable in this state. Is anything like this happening to you vegtelab or john?
I had my sn margin drop alot when they changed me to adsl2+ and the internet was unusable but my modem was faulty , when I tried a new modem the sn margin increased alot , this may not be the case for you

Try to troubleshoot by disconnecting the phones and trying another phone socket , then call cyberia and tell them about your case ( tell them that you got switched to adsl2+ , the support guys are stupid and will not know why your sn margin dropped)
geekevo wroteAnytging I can do about it ali?The internet unusable in this state. Is anything like this happening to you vegtelab or john?
I am passing summer in the mountain , I dunno if adsl is droping in achrafieh but last month I had to restart my modem 3 times and got no internet for an hour twice
I am nearly convinced cyberia sales doesnt want to say 6mb will not work with our lines before the 1st august so we dont switch to ogero or other isp before another month.
Damn when you know they have 100mbs in Europe we still dont have 6mb lines in the capital
I think the issue is that there probably isn't enough bandwidth going into Lebanon to give many people speeds above 2Mbit. A large portion of Lebanon's capacity probably already goes to large corporations and universities.
All the previous ministers of comms should have think long term and invest more in central capacities instead of buying their 3rd villa and 5th Mercedes
Just called the sales and he said (ma mishe 7ala)
he told me to stay on 2M and they will inform me when my line can handle more (yeah sure)
As usual (like back on unlimited at night plans begun) only 5% of the users will have better plans, did you ask for 4mbs?
vegetaleb wroteAs usual (like back on unlimited at night plans begun) only 5% of the users will have better plans, did you ask for 4mbs?
no , should I ?
I asked for 4 MB and till now I didn't receive any confirmation from them, just called the sales guy and he told me to renew my account as 2 MB now and I will know if my line can handle 4 MB during August.
Called them and with no surprises it cant handle 6mbs, I then asked about 4mbs and I will have to wait another month!
I will take 2mbs 50gb as I wont download that much in august,its half the price of unlimited
vegetaleb wroteCalled them and with no surprises it cant handle 6mbs, I then asked about 4mbs and I will have to wait another month!
I will take 2mbs 50gb as I wont download that much in august,its half the price of unlimited
Take the 2m 40gb , if you need more you can buy them for less than the price of the plan , this plan is a scam , do the math
I posted the below in the IDM thread but since Cyberia and IDM are owned by the same company i will re-post it here:
I got this reply from IDM about upgrading my plan from 4 to 8:
Kindly be informed that your account will remain 4M 50 until we get the confirmation from the Ministry to proceed with the upgrade to 8M-100.
Yours Truly,
However, I was checking my modem stats and I got this
------ DSL Information --------
DSL Driver Version: A2pD035m.d24c
DSL VPI/VCI: 8/35
DSL Status: Up
DSL Mode: ADSL_2plus
DSL UpStream Rate: 894Kbps
DSL DownStream Rate: 8798Kbps
Down Up
DSL Noise Margin: 27.5 21.9
DSL Attenuation: 13.0 8.7
DSL Transmit Power: 19.1 12.1

My account at idm still shows 4mbps and my download speed is still at 490 KB/s (same what i was getting before). So yeah, no speed upgrade this month or the beginning of next month until they get the ok from the ministry.
If your line is already 4mbs then you are already a golden lucky guy to get 6 or 8