Shipping from abroad (share your experience)

Shipment #2:

Seller & country of origin: DX.com | China – Hong Kong
Service & Carrier: SingPost (Singapore Post)
Items bought: 1x 1.5" LCD Heavy Duty Indoor Digital Timer [SKU: 66059]
1x 6.35mm Male to 3.5mm Female Adapters (10 Pack) [SKU: 132499]
Item prices: - Timer : 12.59 $
- Adapters : 3.89 $
= Total : 16.48 (No customs tax paid)
Item weight: 0.247 KG
Shipping duration: 27 Days : Left HK – Arrived at post (6days) ,waiting time at post(7days) , time overseas – arrived LB (12days) , Customs - arrived at home (2days)

Order Invoice:



Shipment Tracking:
Shipping is completely free and if the order is above 15$ you get free tracking .
First they give you a false and invalid tracking number but it changes after a few days when the order gets shipped , I got Singapore Post which seems to be the best one available (compared to HK Post) .
What I got on DX.com



Unfortunately their shipment tracking website doesn’t show useful tracking information ,
but I found another website : Just google “Quantium Tracking” .
However the original website has faster reporting .
As you see it left HK – Arrived at post (6 days after order date) , waiting time at post until it got shipped (7 days) , time overseas – arrived LB (12 days) , Customs - arrived at home (2 days)


Package:
From the outside it seemed broken , but it turned out to be LibanPost/Custom’s way to open packages (really decent isn’t it).
And actually it was good inside .




Items:
The timer , I was impressed by the build quality it seems very sturdy .
Actually it was even working and blinking inside the plastic .
I will use this to make my own “Wake Up Light” :)


And those little adapters .



Overall Satisfaction:
The shipping takes a long time , and the first invalid tracking code they give you makes it really confusing if it’s your first time (like the gentleman writing this post) , you can’t blame them it’s free after all . (And shipping with DHL will get you custom fees)

The items quality seems excellent for Chinese products , will review them on website after a while of using them.

amkahal wroteGuys, what if the needed product is available on both Aliexpress and DX , and nearly the same price, which is better to buy from ?

Honestly I never tried AliExpress, but it works differently than DX .

AliExpress is basically a showroom for the products, you can also contact the sellers via the website, and most of the time you will open disputes with sellers when order gets delayed, or to cancel order, etc ... (that's what I read Here on LebGeeks) . Aliexpress is only your portal to these sellers. So if you search enough, you can find the same product from different sellers with different prices, it's like a market basically.
On the other hand, DX has their own storage and warehouses all over the world , primarily being in China . This way you buy things directly from DX. (they have warehouses in USA, Europe and Australia, they call it US-direct or Eu-direct shipment arrives faster this way).
Also DX offers free shipping (with tracking number if the order is over 15$) on all products while Aliexpress does it only sometimes and not for all the products.

So in my opinion it is safer to use DX.
The only problem is that DX specialises more in tech and electrical stuff ,in opposition to AliExpress that has a bigger and wider variety of stuff you might want to buy .
The only inconvenient with both is the tedious and long times the package takes to arrive.
(Unless you use DHL, but it's a lot more costly this way)

Update 2 years later: (personal experience)
I have nearly entirely switched to Aliexpress, because of the wider and cheaper range of products.
Yes I have had some disputes with sellers when items arrive malfunctioning or when they don't arrive at all.
But I have found some High Quality sellers (such as Ugreen Store, Orico, Blueido) which are a little more expensive than the cheapest items, but you have guaranteed quality and durability.
Most of the time it is free or nearly free (1-2$) shipping.
As for tracking I have come to the conclusion that with items ordered from China you just expect them to arrive 1 or 2 months later.
Sitting home worrying about where it is is just a waste of time, cause tracking is just wrong and weird most of the time on Aliexpress.
I have never paid any custom fees while ordering from Aliexpress or DX.

vegetaleb wroteCustoms are very random but you must consider to pay 20 to 25% of total price of the product + transfer/packaging, customs will check for a ticket price on the package to count the customs if no price are printed on the package then they will open the package to see what is the product and seek a price from local or international shops,that's why if you can convince the seller to print a much lower price it will save you $ on customs

Yes this might work with AliExpress because you can contact the seller,but it's not availble on DX
And Very True , cutoms are very random you cannot predict what will happen .
(unless you order a absurdly big shipment)

By the way anyone ever tried usa2me or myus?
They're both International Mail Forwarding Services, and give you an address in the US for a certain monthly fee starting from 0$. You can use it to buy goods from US online retailers like Amazon or Google Play that doesn't have shipping option to Lebanon.
I was thinking of buying the OnePlus phone. The whole process would cost around 400$ with Bronze Plan from usa2me.

Aly mentioned that Aramex have the same option. Can you provide more information about the service?

themike10452 wrote

silverfox wrote

themike10452 wroteCan anyone share his Billing Address form? I read that it should be your Lebanese address and not your virtual mailbox address. I am curious on how to fill in this address ... Does it work if I fill in anything inside?

Usually I use this form for my billing adress:

[Floor], [Building's Name or No.]
[Street Name], [Area]
[City], [Country]

Example:
2nd Floor, Al Khatir Bld,
Brasil Street, Hamra
Beirut, Lebanon

Amazon requests a ZIP Code as well ...

The Lebanese standard ZIP Code is 9999 9999.

A tip: Include your phone number in the address, like in the Address line 2: CALL 76 899 ...