- Edited
For those with Thomson TG585v7 provided by most ISPs and having random restarts, follow this guide to fix issue:
Upgrading firmware to version 8.2.6.5 generic (region free):
download these 2 files:
http://download.modem-help.co.uk/mfcs-A/Alcatel/Modems/TG585/v7/Wizards/Upgrade/Windows-7-64-bit/UPG-Wizard-v7210.zip.php
http://download.modem-help.co.uk/mfcs-A/Alcatel/Modems/TG585/v7/Firmware/r8-2-6/Generic/ZZ5YAA8.265.bli.7z.php
you need to create an account on the site (top right corner), and you need to wait 24 hours after downloading first file or use another internet connection to download the second file (limit download 1 file per IP per day)
After downloading the files do the following,
Disconnect from the internet (open 192.168.1.254 (See note 1) and press disconnect)
Computer connection via ethernet on port #1
Switch off ALL firewalls
Switch off ALL Anti-Virus software
Set a fixed IP on the computer within your Gateway’s IP sub-net (See note 2)
Next, extract the files and follow this video starting from minute 2 (first 2 minutes explains how to download files for a TG585v7 designed for an ISP in UK)
http://www.youtube.com/watch?v=M-lq1zWZiQI (See note 3)
After finishing everything turn off the router for 5 min then turn it on (it will restart a lot if you don't do this step)
You don't have to reconfigure anything since all old configuration will be retained
Don't forget to UNDO the following steps:
Switch off ALL firewalls
Switch off ALL Anti-Virus software
Set a fixed IP on the computer within your Gateway’s IP sub-net (See note 2)
Open 192.168.1.254 with same username and password as before and press connect.
Tested on my TG585v7 router from IDM with original firmware version 7.4.2.7
Note 1: Default username and password when opening 192.168.1.254 is either 1 of the following:
"user" and "user"
"admin" and "admin"
"adminstrator" and blank
"admin" and blank
Users who got their routers from Ogero need a username and password with adminstrator privileges during the setup ("user" and "user" doesn't work since it gives lan_admin privileges). Try chosen2k 's post in this link http://lebgeeks.com/forums/viewtopic.php?id=5637&p=3 to get adminstrator privileges username and password
Note 2: For Setting a fixed IP on the computer within your Gateway’s IP sub-net:
1) Go to Network and sharing center in control panel then change adapter settings
2) Right click on Local Area Connection (or your ethernet connection) and properties
3) Click Internet Protocol Version 4 (TCP/IPv4) and properties
4) Click on use the following IP address
5) Enter 192.168.1.68 for IP address (68 can be any number between 2 and 253)
6) Enter 255.255.255.0 for Subnet mask
7) Enter 192.168.1.254 for Default gateway
8) Press ok and ok
To undo this once you reach step 4, choose obtain an IP address automatically and obtain DNS server address automatically and press ok twice
Note 3: Use the ZZ5YAA8.265.bli file from the second link when you reach the have disk step.
Also the unblock button in the video won't appear since the firewall is disabled on the PC
Upgrading firmware to version 8.2.6.5 generic (region free):
download these 2 files:
http://download.modem-help.co.uk/mfcs-A/Alcatel/Modems/TG585/v7/Wizards/Upgrade/Windows-7-64-bit/UPG-Wizard-v7210.zip.php
http://download.modem-help.co.uk/mfcs-A/Alcatel/Modems/TG585/v7/Firmware/r8-2-6/Generic/ZZ5YAA8.265.bli.7z.php
you need to create an account on the site (top right corner), and you need to wait 24 hours after downloading first file or use another internet connection to download the second file (limit download 1 file per IP per day)
After downloading the files do the following,
Disconnect from the internet (open 192.168.1.254 (See note 1) and press disconnect)
Computer connection via ethernet on port #1
Switch off ALL firewalls
Switch off ALL Anti-Virus software
Set a fixed IP on the computer within your Gateway’s IP sub-net (See note 2)
Next, extract the files and follow this video starting from minute 2 (first 2 minutes explains how to download files for a TG585v7 designed for an ISP in UK)
http://www.youtube.com/watch?v=M-lq1zWZiQI (See note 3)
After finishing everything turn off the router for 5 min then turn it on (it will restart a lot if you don't do this step)
You don't have to reconfigure anything since all old configuration will be retained
Don't forget to UNDO the following steps:
Switch off ALL firewalls
Switch off ALL Anti-Virus software
Set a fixed IP on the computer within your Gateway’s IP sub-net (See note 2)
Open 192.168.1.254 with same username and password as before and press connect.
Tested on my TG585v7 router from IDM with original firmware version 7.4.2.7
Note 1: Default username and password when opening 192.168.1.254 is either 1 of the following:
"user" and "user"
"admin" and "admin"
"adminstrator" and blank
"admin" and blank
Users who got their routers from Ogero need a username and password with adminstrator privileges during the setup ("user" and "user" doesn't work since it gives lan_admin privileges). Try chosen2k 's post in this link http://lebgeeks.com/forums/viewtopic.php?id=5637&p=3 to get adminstrator privileges username and password
Note 2: For Setting a fixed IP on the computer within your Gateway’s IP sub-net:
1) Go to Network and sharing center in control panel then change adapter settings
2) Right click on Local Area Connection (or your ethernet connection) and properties
3) Click Internet Protocol Version 4 (TCP/IPv4) and properties
4) Click on use the following IP address
5) Enter 192.168.1.68 for IP address (68 can be any number between 2 and 253)
6) Enter 255.255.255.0 for Subnet mask
7) Enter 192.168.1.254 for Default gateway
8) Press ok and ok
To undo this once you reach step 4, choose obtain an IP address automatically and obtain DNS server address automatically and press ok twice
Note 3: Use the ZZ5YAA8.265.bli file from the second link when you reach the have disk step.
Also the unblock button in the video won't appear since the firewall is disabled on the PC