Hey guys,

I have the black berry bold 9650 and I use it in the U.S using the sprint network provider. I tried to activate it in Lebanon and bought the MTC touch cell phone service. The phone is working but my bbm/internet is not. The phone is unlocked and I have the sim installed as well. I have taken it to several mobile stores but no one has been able to fix the problem.

Thank you for your time!
Did you get it on contract? If yes, you might have to contact sprint to release your pin.
Second thought that comes to mind is the radio frequency since Spring is a CDMA network, while in Lebanon it's GSM.
Third thought that comes to mind is the OS version. I had a Storm a couple of years ago, and BIS never worked on some OS versions, but worked on others.
Hope this helps.
7 days later
Did you reset your pin ?