Sodetel down ?

dg-1618

Did Sodetel just go down 1 hour ago ?
At first it started with my Internet led going off... then both the Internet and DSL leds went off and the modem log kept saying "XDSL Linestate Down".
Things seem to be back to normal 10 minutes ago.

Moellica

Yes Some Ips are down at the moment, in addition to that, fast ip addresses (low latency ones) are now having a high latency respectively.

Hope they're changing sth in the system not just an error or problem.

We Need a change !!!!!!

dg-1618

I don't think they are changing anything.
I just lost my connection more than 5 times in the last 2 hours... "Xdsl Linestate Down".
I haven't been able to do a single instance in WoW because everytime I get disconnected I have to roll for an instance again and all the time I had waited is lost... this sucks.

GeorgeN

I have the sodetel static IP package for online gaming, and since 3 days ago, the ping has suddenly gone up, from a constant 110 - 130ms on WoW and games such as League of legends (www.leagueoflegends.com), to 200 - 250ms, and it never goes down again, I just called sodetel today and they have no idea there's a problem to begin with, I know 200 - 250ms isn't so bad but compared to the pings i've been getting it's really annoying (they just about doubled), I can really feel the delay. Is anyone else still having this ping increase and know if sodetel is planning to do anything? I won't bother calling anymore because all the support ever says is to do the silly ping tests which never show a problem anyway.

vengeance666

200- 250 ms you feel the delay ? :O you're a spoiled person :P

GeorgeN

200- 250 ms you feel the delay ? :O you're a spoiled person :P

try playing on 120ms for a couple of years then double it, and tell me if you feel the delay or not, and how annoying it is.

It might not seem so bad for lebanon, but we pay -extra- for these pings, which we should be getting in the first place for no additional charges, and since we only use it for online gaming, that ping difference is a 70 - 100% performance decrease, which is a no go especially if you play at a competitive level, considering your ping at 120ms is already 6x what other people have. Sure the pings went up a 100ms people who use MSN facebook and browsing wouldnt notice (which is the majority and they don't really do anything unless the majority complains), but as for gamers it's a real annoyance to just double the time it takes to do anything in-game. for me atm it's like they just cut my DL speed by half. Tbh it's funny how something goes wrong.. 2, 3 , 4 days, the support never has any idea what it is.

dg-1618

George,

I don't know you... but I already like you.
You see, if every Internet user in Lebanon insisted on getting the quality of service they deserve... we would not be where we are today.
But, as you mentioned, most people don't even know what's going on. The same goes for ISPs... they don't know they have a problem until many users start calling.

I had been with Sodetel for the past 2 months and I had never experienced the "Xdsl Linestate Down" problem... which causes the DSL led to go off (and of course the Internet led goes down with it).
Moreover, this started happening yesterday night at the exact time Sodetel DSL went down. I had been successfully connected all day (since 7:00am) prior to that.

I agree with what you say. Why would I want to pay Sodetel more money to get a service that's less than what Ogero provides for a lesser amount ?
Ever since I subscribed with Sodetel 2 months ago... it's been downhill. At first it started with high latency (and request timed out) at night. Then my Internet led would go down several times per day. Then their entire DSL network would crash twice per week... what's left ?

This surely isn't a gaming plan for me ! I am unable to enjoy the game I want to play which is WoW.
For those who play the game... I am unable to play the role of a healer or tank because I have caused wipes (and been kicked out of groups) more times than I can remember due to my modem getting disconnected or high latency (due to request timed out pings).

Just yesterday I stayed online for 4 hours in order to finally make it to the daily instance and get my emblems ! Why ? you ask ? Well because everytime I rolled as a DPS in the "Looking For Group" (since I explained why I cannot pick healer/tank) ... I waited 15 mins or so then I got disconnected and I had to roll for a dungeon and wait again ! I got disconnected more than 5 - 6 times in the interval of 4 hours.

Truly, people in Lebanon have to wake up and start demanding what they have the right to get and they are paying for. A stable Internet connection ! When most subscribers all around the country start doing that... then the ISPs will feel the pressure and will, in turn, put more pressure on whoever is delaying the deployment of the IMEWE link or any other technology that could help improve things in Lebanon.

GeorgeN

Lol DG, I can't agree more with what you're saying, but to be fair what you're experiencing has never hit me in the 2 years i've been with their gaming package... sometimes the connection just cut a lot and I had to type in the modem IP and manually "connect", others it would just stop working for an hour; but my worst experiences have got to be when I was playing WoW, back in WotLK, when I got realm first light of dawn with my guild. Basically we were raiding from 9 pm - 12:30 am everyday... and whenever the clock hit 11, you can say the connection died, and so did some of me along with it =p. Ping is stable and fine around 140ms, then they pull LK, and as soon as the fight starts poof, DC, can't log back in for the whole fight, because their server is so busy that your "gaming" connection can't even handle the small download bandwidth a LK fight requires that it DCs you instantly. That was the case for 2 weeks until people started complaining too much and they did something about it. By the time we killed LK heroic I was so disgusted due to the internet connection that I quit the game all together. http://eu.battle.net/wow/en/character/dragonblight/callencia/simple btw =p

Then I resorted to just playing some dota-like games such as league of legends which constantly gave 120ms and required like 0 bandwidth, all went good until 4 days ago when the pings to london doubled for some reason, and started getting a constant 250+ms which is unbearable tbh. I tried through several emails and with ping proofs that the 250ms pings are only to london and scandinavia, and attached screenshots of germany, manchester, italy servers all showing pings of ~110ms, demanding an explanation why the ping has doubled to london; but they'd just keep repeating themselves: You are on a shared connection that doesn't always function with full performance, 250ms is within acceptable range, if you require smaller delay please upgrade to corporate dedicated connection (yeah and my whole salary goes towards funding that connection)... completely avoiding my point... why just london... and how can they call it acceptable if they just doubled your usual ping -.-

Sorry for the wall of text xD