Ruroken wroteYes i've been having the same problem since i upgraded to gaming account and thats a week ago. Everyday starting from 8 pm, the ping go up to 200+ in addition to "request timed out" every 3 to 4 pings, which turns any mmo into a nightmare. I spoke to them today and sent an email to the support (yet again) and surprisingly they fixed it. But the problem is if its fixed for good or if this is going to happen everyday. Anyways, i think Sodetel service is going down the drain, and im definitely gonna remove the gaming account at the end of the month.
Ruroken you mean the problem only started when you upgraded from normal to gaming account ? Isn't the gaming account supposed to be more stable as it's also more expensive ?
One thing to note here is the fact that ping seems to go nuts when double speed is activated. Could that be a coincidence ?
But yes, that's what happens to me as well. Ping goes all the way up from 95ms to 200ms and there are "Request Timed Out" replies every 4 or 5 normal replies.
**Edit:
I just hung up with the supervisor for the technical team at Sodetel and he admitted they are having a problem (every night) due to the new equipment they have installed and which still needs load balancing configuration among other things.
He was honest enough when he said: "I can't promise you this will be solved tonight as we are in touch with technical experts abroad and it might take some time to fully find a solution to this annoying problem. Rest assured we are working on it every day to have it solved as soon as possible."
