Raficoo
Hi every1.. got quite a problem at hand here.... my Laptop(HP Dv-5) keeps freezing for some unknown reason. so here's the story(in detail):
It happened yesterday when i was simply on Facebook and checking some Sites(which i usually check without any problems), i minimized the tabs to click Computer, but when i clicked it, every1 just froze like that(coudn't even open Task Manager!), so i said maybe a Force restart will fix it.
i did that, and clicked Start Windows normally, the "Microsoft Corporation" bar just kept moving and moving n nothing happened.. so i shut it down again and clicked the "repair" button.... it made me do a System Restore.. which fixed the Bar loading problem. so the startup worked(and i thought the problem was fixed...but..) after 2mins for 2seconds Everything FROZE(even the mouse!) then i can move the mouse again, but 1-by-1 everything freezes again n i am forced to shut down again..
so i thought maybe there's something wrong with the Laptop, but i tried it on Safe-Mode and it worked perfectly, deleted/virus-checked any new files i added before the Crash.. didn't work, System restore... didn't work.. But i found one thing that was strange.
after everything i did.. startup worked for about 5mins.. but then when a permission box to allow update of Norton Security(mine's still on Trial-mode). and i click cancel.. everything freezes again.. and i thought "maybe Norton has something to do with this" so i uninstalled Norton(thankfully worked before it crashed again) but that didn't solve the whole problem.(i even check CPU usage during the freeze up but it doesn't spike up)
Final Paragraph.. stay with me ;P
Now, my computer can turn on normally, but whenever i open any app/visit anysite(good thing doesn't freeze with this) it Freezes again and i am forced to Shutdown again..... checked Ventalation.. all good, no excessive heat whatsoever.
this isn't the first time this happened actually. in Oct 2009 i had a similar incident where it Frooze directly after Startup.. this time.. something is causing it to Crash(formatted it and it went back to normal)
so in the end, i need some help in Figuring What is causing all these Crashes and how can it be Fixed :/
TL;DR How can i know why my Laptop is Crashing and how to fix :P
sorry for the big story, hope you guys can help me here D:
Thx
Padre
since ur sure it's not heating up, try testing your memory (memtest boot CD).
for software issue, get the sysinternal toolset and have fun :)