wollyka
Hi
Today i wanted to switch from Cyberia so i called IDM support/sales to see what the procedure is.. I was surprised to know that the switch should only take a couple of days (i am not sure if it is not sales talks..). The sales person told me that i am hooked to a GDS port. that's why i don't have to cancel my subscription from both Cyberia and Ogero (only from Cyberia) and the switch won't take more than a few days...
I was under the impression that only Ogero offers DSL.. Can anyone shed some light on it?
Thanks
rolf
Your home <------------------> Phone network <-------------> ISP network
The connection from your home to the phone network and then to the ISP is owned by the state phone company, that is Ogero. Switching ISPs is probably a very simple operation, the 2 days are probably just needed to move your records from one ISP to another. Assuming you already have a DSL account.
wollyka
yeah i have a DSL account already.. but what is the role of GDS in all this? since IDM=ISP and Ogero=phone network?
nuclearcat
Owning DSL'am and providing transport to IDM.
It is just scheme to comply with Lebanese laws. Actually GDS and IDM almost same company.
Aly
IDM is an ISP and GDS is a DSP, and they are sister companies, so if in your CO you are on a GDS DLSAM than yes they can switch you in a couple of days.
Hybrid
wollyka, if you switch to IDM, can you plz let us know how many days it takes and if the connection is better than cyberia :D
wollyka
Thanks all
@Paladin
will sure do that.. i already applied to idm and canceled my Cyberia account (effective next month).. I was torn between IDM and Sodetel and even started applying for Sodetel.. However, Sodetel told me that i need at least 25 working days to switch and IDM told me a couple of days.. so i chose IDM for now.. i hope i will not regret it since i was leaning more towards Sodetel.. Oh well, i can always go to Sodetel if i need to..
elzalem
careful. it took me ~3 months to switch from WISE to IDM.
wollyka
Tell me about it!.. the "2 days" switch has been expanded to at least 2 weeks! IDM made a mistake and did NOT book my account so GDS delete it my mistake! i know have to wait.. that sucks.. However, IDM sent me a WISE box in the meanwhile since i complained that they promised it a 2 days switch... BTW, my friend had no problem with them and his account was switched in less than a week last month.. For the last week of May he did have 2 dsl accounts , both working one with cyberia and the other with IDM!
