VISP Control panel - Total failure

Dark_angel

Well, it is very appreciated to have a panel to monitor our activity on the internet and how well we respect the FUP policy.

but damn, https://customer.visp.net.lb/_cabinet takes ages to load, when you loaded with Internet explorer you will get a page stating that IE is not supported.

If you guys have a problem with Microsoft and you don't like to use their softwares then this is a big problem. other than that writing simple pages like these with cross-browser compatibility isn't that hard.

Not to mention the infamous 3 request per minutes. lol

You guys always try to compromise your customers when your salaries comes from us.

hussam

if IE is not supported, are you using IE6?
most websites on the internet will not work under IE6 (even if they appear to render ok to you). try updating to IE7 or 8.

Aly

In my opinion leave them instead of making useless topics everyday highlighting their "fails", and dont expect much from any other ISP they all have their own "failures".

Kareem

Aly wroteIn my opinion leave them instead of making useless topics everyday highlighting their "fails", and dont expect much from any other ISP they all have their own "failures".

nuclearcat

Firefox, Chrome, Opera tested.
Internet Explorer just doesn't support most of features, or support them incorrectly, even we use standard js frameworks. Requests limit is temporary, till we optimize database structure and will have dedicated server for this feature. It is done just to provide nice features for customers faster as possible.

Regarding salary, personally talking, it is not your business. But i will mention, that based on my calculations customers as you is not profitable for ISP. I am giving such customers more quota than they paid, just because some customers is not using their quota completely.
Since you are talking in abusive way, if you will continue to do that, i will return you money personally from my pocket and will terminate your account with pleasure.

Padre

nuclearcat wroteFirefox, Chrome, Opera tested.
Internet Explorer just doesn't support most of features, or support them incorrectly, even we use standard js frameworks. Requests limit is temporary, till we optimize database structure and will have dedicated server for this feature. It is done just to provide nice features for customers faster as possible.

Regarding salary, personally talking, it is not your business. But i will mention, that based on my calculations customers as you is not profitable for ISP. I am giving such customers more quota than they paid, just because some customers is not using their quota completely.
Since you are talking in abusive way, if you will continue to do that, i will return you money personally from my pocket and will terminate your account with pleasure.

Dark_angel

hussam wroteif IE is not supported, are you using IE6?
most websites on the internet will not work under IE6 (even if they appear to render ok to you). try updating to IE7 or 8.

Sorry, but I am a senior .NET Web Developer, my specialty is Websites' Front-End Engineering.

Dark_angel

Aly wroteIn my opinion leave them instead of making useless topics everyday highlighting their "fails", and dont expect much from any other ISP they all have their own "failures".

When an X percentage of VISP users use only IE and they want to check their client area you call this useless. Please keep the discussion professional.

Dark_angel

nuclearcat wroteFirefox, Chrome, Opera tested.
Internet Explorer just doesn't support most of features, or support them incorrectly, even we use standard js frameworks. Requests limit is temporary, till we optimize database structure and will have dedicated server for this feature. It is done just to provide nice features for customers faster as possible.

If you mean JQuery it is a cross-browser JavaScript framework done by my friend John Resig , As for the other plugins if some aren't compatible I am sure they have released IE compatible versions. I had a look at the source code of the main page. There is over 7 javascript files that are placed at the top of the page structure, this will cause delay to download the page as the browser move from top to bottom. To gain some performance place them at the bottom but leave the jquery file at the top because it is the prerequisites file for others to run.

nuclearcat wroteRegarding salary, personally talking, it is not your business. But i will mention, that based on my calculations customers as you is not profitable for ISP. I am giving such customers more quota than they paid, just because some customers is not using their quota completely.
Since you are talking in abusive way, if you will continue to do that, i will return you money personally from my pocket and will terminate your account with pleasure.

Why take it personally? With these fixed VISP will be a better ISP.

If I am not a profitable for ISP please don't call what you propose to customers as services ( Partial services will do ) but be straight to us.

Please keep your money in your pocket, if I was straight to the points that doesn't mean I am abusive.

The whole deabtes center over one question :

How can I download an 8GB game that I purchased from steam. when I get a straight answer, I will be happy. The game will be released on 16 March and I will be more happy if u can help me.

I will be happy to offer my free services to built for VISP an optimized page running on all browsers.

Thank you sir.

Joseph

Kareem

Dark_angel wrote
Aly wroteIn my opinion leave them instead of making useless topics everyday highlighting their "fails", and dont expect much from any other ISP they all have their own "failures".
When an X percentage of VISP users use only IE and they want to check their client area you call this useless. Please keep the discussion professional.

I am not sure how professional your posts/threads are... The way you bash VISP doesn't really make me believe you are looking for help or maybe solution; as if it was intentional. What you have written earlier shows " zero " respect to the ISP and its employees. Not to mention the sarcastic tone you use. Just my 2 cents...

nuclearcat

Dark_angel wroteHow can I download an 8GB game that I purchased from steam. when I get a straight answer, I will be happy. The game will be released on 16 March and I will be more happy if u can help me.

I will be happy to offer my free services to built for VISP an optimized page running on all browsers.

Thank you sir.

Joseph

I can try to remove speed limit completely for your account at first half of day (till 17:00) at 16 march or 17 march. I mean not speed limit at all, all ur wireless can handle.

Regarding page, i forward already feedback to guy who is doing that, after we finish important services, we will work on optimizing page. I guess it is more important now to have more cool features, than polishing page :-)

Aly

nuclearcat wrote
Dark_angel wroteHow can I download an 8GB game that I purchased from steam. when I get a straight answer, I will be happy. The game will be released on 16 March and I will be more happy if u can help me.

I will be happy to offer my free services to built for VISP an optimized page running on all browsers.

Thank you sir.

Joseph
I can try to remove speed limit completely for your account at first half of day (till 17:00) at 16 march or 17 march. I mean not speed limit at all, all ur wireless can handle.

VISP happy hours nice :P

Dark_angel

nuclearcat wrote
Dark_angel wroteHow can I download an 8GB game that I purchased from steam. when I get a straight answer, I will be happy. The game will be released on 16 March and I will be more happy if u can help me.

I will be happy to offer my free services to built for VISP an optimized page running on all browsers.

Thank you sir.

Joseph
I can try to remove speed limit completely for your account at first half of day (till 17:00) at 16 march or 17 march. I mean not speed limit at all, all ur wireless can handle.

Regarding page, i forward already feedback to guy who is doing that, after we finish important services, we will work on optimizing page. I guess it is more important now to have more cool features, than polishing page :-)

Thank you sire for your suggestion. While it is very nice from you but what I am trying to find a permanent solution for future downloads.

What is the difference between FUP light and FUP heavy accounts?

I will be happy to stay with VISP if you guys can offer something for moderated users ( 10 - 15 GB). We will pay more.

Thank you sir.