Looking for a new internet connection

hussam

Apart from VISP, are there any other ISPs that can install an Internet connection without needing a phone line?
I already called sodetel. they told me I need a phone line because they resell ogero connections.
I also spoke to WISE. They asked about my PC specs. I told them I ran an old AMD sempron. They made fun of me so I don't want to deal with them. I'm not a nerd. computer specs mean very little to me and WISE seemed very rude over the phone.

Any other ISPs? I need something that can handle online gaming after 2PM afternoon.

elchebib

If you're going for the best connection for online gaming, its Ogero. However, you must have a phone line as a prerequisite.

For connections that don't need a phone line, you could go with either Pesco, Mobi or Wigo. They're available at all the ISP's including IDM and Cyberia. However, since they're wireless connections, your ping times would be relatively high and during the winter months, the bad weather could adversely affect the quality of your connection.

rolf

hussam wroteApart from VISP, are there any other ISPs that can install an Internet connection without needing a phone line?
I already called sodetel. they told me I need a phone line because they resell ogero connections.
I also spoke to WISE. They asked about my PC specs. I told them I ran an old AMD sempron. They made fun of me so I don't want to deal with them. I'm not a nerd. computer specs mean very little to me and WISE seemed very rude over the phone.

Any other ISPs? I need something that can handle online gaming after 2PM afternoon.

I suggest you try to contact sales, or anyone a bit higher in the food chain. You can try sending emails to sales@wise.net.lb , then noc@wise.net.lb ... or look if you can find numbers or other addresses on their site.

I know it's not your job to do so, but maybe later you will gain the satisfaction of (eventually) giving the guy payback. (And you will be doing everyone a favor.)

Besides WISE aren't so bad, as a connection, at least they weren't last year.

kareem_nasser

Or dont you have a cable man in your area?

hussam

yes, but he has a 512k connection with over 30 customers.

Here's the thing. I'm moving in two months but I don't know where yet. I'm not intentionally dropping VISP. If they will move the current equipment that I paid for a few months ago to the place where I will move to with minimal payment, then I will stick with VISP. Otherwise, I need to look for an ISP with better coverage.

Aly

hussam wroteApart from VISP, are there any other ISPs that can install an Internet connection without needing a phone line?
I already called sodetel. they told me I need a phone line because they resell ogero connections.
I also spoke to WISE. They asked about my PC specs. I told them I ran an old AMD sempron. They made fun of me so I don't want to deal with them. I'm not a nerd. computer specs mean very little to me and WISE seemed very rude over the phone.

Any other ISPs? I need something that can handle online gaming after 2PM afternoon.

I know that WISE have the wireless connection via a CPE, which have a good coverage and I know a friend has it and when he pings from his house to wise.net.lb he gets a latency of 20 ms between his house and WISE, which is very good compared to my DSL wire latency between my house and my ISP IDM which is 40ms average, note that I am comparing the latency between HOUSE - ISP not HOUSE - INTERNATIONAL, your ping to any international website depends of course on the backbone the ISP puts you on, the only bad thing I recall about the CPE is the price.
btw who made fun of you at WISE ? did you contact the sales team or the Technical support team ? a guy a girl ? that's weird because usually all ISP try to grab with any client they can get and try to benefit the most of the client (that doesn't apply on all ISP or maybe it does idk).

hussam

Aly wrote
hussam wroteApart from VISP, are there any other ISPs that can install an Internet connection without needing a phone line?
I already called sodetel. they told me I need a phone line because they resell ogero connections.
I also spoke to WISE. They asked about my PC specs. I told them I ran an old AMD sempron. They made fun of me so I don't want to deal with them. I'm not a nerd. computer specs mean very little to me and WISE seemed very rude over the phone.

Any other ISPs? I need something that can handle online gaming after 2PM afternoon.
I know that WISE have the wireless connection via a CPE, which have a good coverage and I know a friend has it and when he pings from his house to wise.net.lb he gets a latency of 20 ms between his house and WISE, which is very good compared to my DSL wire latency between my house and my ISP IDM which is 40ms average, note that I am comparing the latency between HOUSE - ISP not HOUSE - INTERNATIONAL, your ping to any international website depends of course on the backbone the ISP puts you on, the only bad thing I recall about the CPE is the price.
btw who made fun of you at WISE ? did you contact the sales team or the Technical support team ? a guy a girl ? that's weird because usually all ISP try to grab with any client they can get and try to benefit the most of the client (that doesn't apply on all ISP or maybe it does idk).

I saw a advertisement in a billboard and called them. A lady replied then forwarded the line to some guy who asked me some questions.

kareem_nasser

All ppl here have probs with ISPs costumer care but never did with IDM even though they even called me a lot.

Aly

kareem_nasser wroteAll ppl here have probs with ISPs costumer care but never did with IDM even though they even called me a lot.

I am subscribed with IDM and yes what are you saying is true, when you send an email to IDM about a problem or a complaint they always call you back the same day or the next day and lie and say that they are working on it while I know that they aren't and actually I cant really blame them, all ISP don't have enough bandwidth to satisfy their customers days and nights Ogero doesn't sell them anymore.

kareem_nasser

Exactly blame the head or boss then.