Feedback for VISP

invalid-user-43 · 2008-09-23T12:31:06+00:00

Oi' I'm thinking of subscribing to a 256K account with VISP. Main appeals to me are : * The gaming zone (supposedly with <100ms latencies for private...

hussam

This seriously blows. I haven't been able to even connect to my account today (posting now from my neighbor's computer).

nuclearcat

hussam, you changed network card on computer connecting to account, if it is another mac on new one - call support ,they will reset mac lock.

hussam

nuclearcat wrotehussam, you changed network card on computer connecting to account, if it is another mac on new one - call support ,they will reset mac lock.

Hi nuclearcat, I changed network card a few days ago and called visp support to reset the mac address. they said they did that. it worked for two days. now today it stopped working. when I called VISP today, they suggested it is the box on the roof and they said they will send someone on monday (48 hours from now) to check it out.

Do they open their offices tomorrow? maybe I can ask for another mac reset.

nuclearcat

Support yes
regarding box at roof - if you have linux, check if pppoe-discovery -I interface will give you any answer.

hussam

pppoe-discovery says timeout waiting for PADO requests. I forgot the -I interface part though. I'll try again soon.

hussam

I called them again today. they reset the mac address. it didn't help.

I connected my computer to my neighbor's laptop using a network cable. I was able to ping their computer. So my network card is working fine.
This only leaves the box on the roof. It's weird that it is correctly turned on and the network cable coming from a roof shows as connected (green light) but it's not working properly. I hope they will come check it tomorrow.

hussam

pppoe-discovery -I eth0 also says Timeout waiting for PADO packets.
What exactly does that mean?

nuclearcat

It means something wrong with the unit at roof, and you are not connected to basestation.

Badieh

I dont have VISP, Im with Cyberia, however i realized something the past week. At some point the latency went down to 100ms from its usual 151-171ms. However, the next day it went back up to 200ms+, and its been like that till now (6 days). Not sure if it's a common thing right now with rest of ISP, but need to call them today to confirm.

invalid-user-43

Terrible internet today, especially MSN connectivity.

hussam

Ok, VISP replaced the thing on my roof. but I'm getting 10 to 25% packet loss pinging 2.2.2.10 (the DNS, a local IP). This makes online gaming impossible.
I called them a few times.
Some person called Joseph (I think that was his name) suggested I use mtr on linux instead of ping command.
He said he'll monitor it today and send someone over tomorrow. He suggested this may be interference.
Sounds like a lot of VISP support technicians use Linux too :))

md2k

hussam Yep, in office only Linux. actually can u show tracert to this ip? or download winmtr and do mtr from windows and send me or Nuck to PM/mail.
http://winmtr.net/download-winmtr/ - Link to it

hussam

md2k wrotehussam Yep, in office only Linux. actually can u show tracert to this ip? or download winmtr and do mtr from windows and send me or Nuck to PM/mail.
http://winmtr.net/download-winmtr/ - Link to it

I sent you a forum PM. Thank you :)

Edit: I just sent you another forum PM. It's not showing some Duplicates when I ping 2.2.2.10

vengeance666

amazing , but still latency ingame is high , talking about 700ms to 1.3kms

MegaCool

It's all about the jitter actually if you need proper online gaming. It needs to be constant.

vengeance666

MegaCool wroteIt's all about the jitter actually if you need proper online gaming. It needs to be constant.

it's 12ms , not that bad..

cullinan86

Please nuclearcat...All we need is a timeline...We know it might take a while to implement IMEWE onto VISP but if you tell us "when" it will be done, it can ease our nagging every day...

hussam

cullinan86 wrotePlease nuclearcat...All we need is a timeline...We know it might take a while to implement IMEWE onto VISP but if you tell us "when" it will be done, it can ease our nagging every day...

Is it activated for any ISPs so far, cullinan86?

cullinan86

hussam wrote
cullinan86 wrotePlease nuclearcat...All we need is a timeline...We know it might take a while to implement IMEWE onto VISP but if you tell us "when" it will be done, it can ease our nagging every day...
Is it activated for any ISPs so far, cullinan86?

It is for all DSL services.

nuclearcat

Really cullinan86?
This is IDM DSL.

 Host                                                                                        Loss%   Snt   Last   Avg  Best  Wrst StDev
 3. 194.126.20.181                                                                            0.0%     5   29.5  27.3  26.0  29.5   1.3
 4. 213.175.184.194                                                                           0.0%     5   27.7  27.9  26.4  29.8   1.6
 5. 212.36.211.40                                                                             0.0%     5   31.2  29.4  27.2  31.2   1.5
 6. ???
 7. 12.118.94.9                                                                               0.0%     5  400.9 403.2 400.9 404.5   1.4
 8. cr1.n54ny.ip.att.net                                                                      0.0%     5  406.2 411.9 405.0 435.5  13.2
 9. gar1.nw2nj.ip.att.net                                                                     0.0%     5  401.8 446.4 401.8 620.0  97.0
10. 12.249.162.6                                                                              0.0%     5  404.6 403.8 401.4 405.9   1.9
11. 72.14.239.46                                                                              0.0%     5  416.0 412.6 410.7 416.0   2.5
12. 209.85.250.55                                                                             0.0%     5  408.7 407.0 404.9 409.0   2.2
13. 72.14.233.63                                                                              0.0%     5  406.1 407.0 403.4 410.9   3.1
14. 209.85.248.183                                                                            0.0%     5  414.4 416.6 414.1 422.8   4.1
15. 209.85.254.41                                                                             0.0%     5  415.1 411.6 406.5 415.1   3.6
    209.85.254.57
16. fra07s07-in-f104.1e100.net                                                                0.0%     4  405.5 406.8 404.8 408.9   1.9

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