Hi, so I switched from cyberia to ogero expecting a better Internet but they told that my line can handle only 5mbps while I was getting around 11mbps with my old ISP.

In my modem it shows:
Attainable Rate : 22mbps
Rate : 6mbps

is there a way to fix this, like I think there is mistake in their DB. I dont know how their speed test works but can they maybe redo the feasibility test ?

I had the same experience on open plan, on installation it was limited to 4M, I think the tool used distance.

I simply called them a week later and told them that my 18M line rate dropped to 4M all of a sudden, which isn't true of coarse but they complied and unlocked the speed. 🤷‍♂️