• Networking

  • Slow DSL speed after reseting ogero router to default settings

Long story short; I reset my ogero D-Link router to its default setti gs (recommended by ogero employee), and my internet speed went down from 15Mbps to 5Mbps, and I can't seem to figure out why.

I tried to contact their support again, but they wanted me to call them from the landline number to open a ticket, but I dont have a phone to connect it.

Am I missing something?

Can someone with a similar router share with me the internet settings or the backup file (remove username and password) so i can compare it to my settings and find out what's wrong.

Thanks in advance,
There is only 1 reason from your side to get that speed and that is adsl modulation if you router is syncing with G
DMT modulation you get max 8Mbps you need to uncheck G.dmt and obly select Adsl2+ modulation disable all other modulations
I have already unchecked all modulation and kept thr Adsl2+ buy still no success,
Ogero support was not usefull at all,
Mastermind wroteI have already unchecked all modulation and kept thr Adsl2+ buy still no success,
Ogero support was not usefull at all,
post your dsl stats
DNA wrote
Mastermind wroteI have already unchecked all modulation and kept thr Adsl2+ buy still no success,
Ogero support was not usefull at all,
post your dsl stats
ADSL
Adsl Line Status	SHOWTIME.
Adsl Mode	G992.5
Channel Mode	Interleave
Up Stream	1019 kbps
Down Stream	6962 kbps
Attenuation Down Stream	23
Attenuation Up Stream	15
SNR Margin Down Stream	11.0
SNR Margin Up Stream	10.5
Vendor ID	RETK
Firmware Version	v136h720
CRC Errors	0
Up Stream BER	2e-7
Down Stream BER	0e-7
Up Output Power	-8.5
Down Output Power	12
ES	0
SES	0
UAS	112

                    Downstream	Upstream
Hlin Scale	         11069	29728
Loop Attenuation(dB)	2596.5	830.8
Signal Attenuation(dB)	2769.4	2874.1
SNR Margin(dB)	        2622.7	2622.7
Attainable Rate(Kbps)	19557	25972
Output Power(dBm)	1511.4	2622.8
are you sure you werent on VDSL before you reset? if not then your snr is too low ogero has 10db SNR margin profiles so that makes your line too noisy or faulty router as the reset has nothing to do with those numbers in anyway
DNA wroteare you sure you werent on VDSL before you reset? if not then your snr is too low ogero has 10db SNR margin profiles so that makes your line too noisy or faulty router as the reset has nothing to do with those numbers in anyway
Yes, pretty sure I was on adsl2+ (an ogero employee tried switching me to vdsl to get 3mbps upload but was never successfull due to the long distance, so i was stuck with adls2+),

I will contact them again on tuesday and see if they can check my line quality,

But its very weird that this only happened after I reset my router,

Thanks for your helps.