MoeMilord wroteAlso guys, Some information regarding how you requested the VDSL & Location where you live & the distance you are from Ogero Central can give me a glimse of what should i expect.
I think if you have on DSL a download of around 8mbps or more then it's pretty sure you'll be able to get VDSL.

When I called them, the mam was nice ans checked my line immediately and told me that I can see you're currently taking like 15mbps so it's very fast and you probably can have VDSL.

I'm not so close to any central but luckily, for once, the FTTC cabinet is just like 50m away from my house, so that's why.

I come from a frustrating dynamic cable connection of 1mbps (and goes down to 256kbps the more you use your internet) where I couldn't play online or do anything (used my 4G for all of that), to a VDSL connection. The difference is like literally day and night. Finally I can enjoy my internet.
LifeEngineer wroteFunny enough I switched to VDSL last week.
I was also on open speed 200GB package.
On DSL: 15down, 1up
On VDSL: 30down, 9up
It's awesome.
However, I've noticed that my ping increased by like 20ms across the board. But I'm fine with that to get a better upload,
Call them and request Interleaving to be off. I am playing on 54-68ms to Europe servers. If you have any kind of instability on your line after doing that. Just give them another call and request Interleaving to be on again.
HzSamer wrote
Call them and request Interleaving to be off. I am playing on 54-68ms to Europe servers. If you have any kind of instability on your line after doing that. Just give them another call and request Interleaving to be on again.
Had it off on DSL but I'm not sure if it's off or on now that they moved me to VDSL. You reckon it was turned off again?

Edit: called them like couple of hours ago and the guy had me wait like 5min and in the end was like "ok it's done now".
So i rebooted the router and checked back again and I can say that it's still the same if not slightly worse...
Bummer
I’m currently on IDM adsl and have 10mb down 1mb up.

Any idea what speeds I might get with vdsl ?
Victor wroteI’m currently on IDM adsl and have 10mb down 1mb up.

Any idea what speeds I might get with vdsl ?
At first check if your line is feasible. 10 Mbps down suggests that you may be far from the Centrale/cabinet. (by far I mean 1000m+)
wollyka wrote
Victor wroteI’m currently on IDM adsl and have 10mb down 1mb up.

Any idea what speeds I might get with vdsl ?
At first check if your line is feasible. 10 Mbps down suggests that you may be far from the Centrale/cabinet. (by far I mean 1000m+)
1km+ is far? complaining about 10 Mbps?
some people like me are 4km+ from the central and the speed barely reaches 1.3Mbps..

They didn't know how to install cabinets
TokMe3HrsToSolveChallenge wrote
wollyka wrote
Victor wroteI’m currently on IDM adsl and have 10mb down 1mb up.

Any idea what speeds I might get with vdsl ?
At first check if your line is feasible. 10 Mbps down suggests that you may be far from the Centrale/cabinet. (by far I mean 1000m+)
1km+ is far? complaining about 10 Mbps?
some people like me are 4km+ from the central and the speed barely reaches 1.3Mbps..

They didn't know how to install cabinets
1km+ is far for VDSL.
It is a shitty country. Don't expect fiber or new cabinets this decade.
8 days later
Hello all!

So after some time i got the configuration info for the basic pppoe adsl. however, i did not get anything regarding the vdsl. like VLAN ID...etc
also, they told me the switch request got send but it haven't happen yet till the first week of December (this is what told me a week ago). i'm looking to know the config info you guys have used so i wont have to send them an email or contact them unless it takes them forever to do the switch. So if you guys can help thanks!
a month later
Hello everyone,

Sometime ago I requested Ogero to do a line check in order to have VDSL and got back a response saying that it wasn’t possible because my upload speed is too low. I have a max of 1000kbps upload while they said they needed at least 3000kbps upload.

On the other hand, my download speed on ADSL is very good (syncing at ~15000kbps with max attainable of ~17-18000kbps). On the ogero website, it says my phone number has a max of 21mbps.

Other info: Line attenuation is usually ~12dB/~26dB for upload/download, SNR Margin is ~13dB.

Is the reason he gave me legit for not being able to have VDSL, what is the reason for it? Or are there any more statistics that could help me determine how to improve my line for VDSL?

Thanks!
mazendia wroteHello everyone,

Sometime ago I requested Ogero to do a line check in order to have VDSL and got back a response saying that it wasn’t possible because my upload speed is too low. I have a max of 1000kbps upload while they said they needed at least 3000kbps upload.

On the other hand, my download speed on ADSL is very good (syncing at ~15000kbps with max attainable of ~17-18000kbps). On the ogero website, it says my phone number has a max of 21mbps.

Other info: Line attenuation is usually ~12dB/~26dB for upload/download, SNR Margin is ~13dB.

Is the reason he gave me legit for not being able to have VDSL, what is the reason for it? Or are there any more statistics that could help me determine how to improve my line for VDSL?

Thanks!

Based on the speed of your line on Ogero website, you are eligible to get VDSL.

But how far are you from the central? You can estimate the distance from google maps.

The reason they gave you is not correct, ask them again to do a feasibility test and when Ogero's technician comes and makes the test, you can know the result immediately from him and you will know the speed you will get from his xDSL tester On VDSL.

Just ask them and keep asking until you meet someone knows what he is doing.
Ogero told me the same thing even though I am syncing at 13000kbps with max attainable 16000kbps, snr margin around 11dB. On ogero website my line max is listed as 21 mbps.

I requested twice to upgrade to vdsl, and I got the same answer that I am far from the central.
HzSamer wrote
mazendia wroteHello everyone,

Sometime ago I requested Ogero to do a line check in order to have VDSL and got back a response saying that it wasn’t possible because my upload speed is too low. I have a max of 1000kbps upload while they said they needed at least 3000kbps upload.

On the other hand, my download speed on ADSL is very good (syncing at ~15000kbps with max attainable of ~17-18000kbps). On the ogero website, it says my phone number has a max of 21mbps.

Other info: Line attenuation is usually ~12dB/~26dB for upload/download, SNR Margin is ~13dB.

Is the reason he gave me legit for not being able to have VDSL, what is the reason for it? Or are there any more statistics that could help me determine how to improve my line for VDSL?

Thanks!

Based on the speed of your line on Ogero website, you are eligible to get VDSL.

But how far are you from the central? You can estimate the distance from google maps.

The reason they gave you is not correct, ask them again to do a feasibility test and when Ogero's technician comes and makes the test, you can know the result immediately from him and you will know the speed you will get from his xDSL tester On VDSL.

Just ask them and keep asking until you meet someone knows what he is doing.

Today the technician came for a previous issue, and I asked him about VDSL. He told me that it was feasible based on his results but that he wouldn't recommend it as it might cause problems. We are ~730 meters away from the central. The ADSL is syncing at ~18Mb at the outside box, and ~16-17Mb in home so there isn't much loss between i guess.


agdroubi wroteOgero told me the same thing even though I am syncing at 13000kbps with max attainable 16000kbps, snr margin around 11dB. On ogero website my line max is listed as 21 mbps.

I requested twice to upgrade to vdsl, and I got the same answer that I am far from the central.
I am in the same boat as you. I reapplied today after the previous issue was fixed and will let you guys know what will they tell me.
18 days later
Hello,

I was able to upgrade late last month to VDSL, and they told me it would take effect at the beginning of this month.
Well, I called a couple of times and today I was told that yesterday it was changed and that it would take a couple of days for it to switch on my router (?). They said it would auto-adjust to VDSL, which I kind of doubt it will.

At the moment, I tried changing the dsl settings to VDSL with VLAN ID = 0, but it wouldn't connect. ADSL works fine though.

Should I just wait for them to hopefully change it sometime soon or is there something else in the settings I should test out?

I already submitted a ticket regarding the issue and was closed as resolved.

Thanks
It could be a technical problem. A had a technician come and take a look & fixed some stuff.
MoeMilord wroteIt could be a technical problem. A had a technician come and take a look & fixed some stuff.
I guess I’ll give it till monday and see if they can send someone out if it’s still not working.
18 days later
Hey, I just got upgraded to VDSL after 24 days of waiting.
My router stats are the following:

Upstream Downstream
Current Rate (kbps) 4434 18916
Max Rate (kbps) 4434 24027
SNR Margin (dB) 10.1 9.9
Line Attenuation (dB) 7.8 21.9
Errors (pkts) 0 5

For some reason, no speed test on any device (wired or wireless) will reach any of the speeds stated by the router. The speed test gets around 7mbps down and 1mbps up. Does anyone know the reason for this? Should I change the VDSL Annex type from auto?

Also, I know I can expect ping to be a little bit worse on VDSL but it almost doubled (from 50ms to ~80-90 ms), is this normal or could it be possible that they re-enabled Interleaved mode when they switched me to the new port?

Any help is appreciated, thanks!
5 days later
It seems that they are capping you which is weird. What was your old speed on adsl? 8 Mbps?
Interleaved mode is enabled by default
wollyka wroteIt seems that they are capping you which is weird. What was your old speed on adsl? 8 Mbps?
Interleaved mode is enabled by default

I called them regarding interleaving and they re-disabled it which got my ping back to where it was.
On ADSL my speed on the router was 1/15 mbps up/down (with a max of 1/17mbps) but effectively reaching 10-11mbps down on different speedtests. Speedtests are still giving me the same results, and the upload speed spikes up to 3mbps but quickly goes back down to <1mbps.

Could they be capping my speed from their side? And what reason would make them do that?
No they are not capping your speed clearly seen by max rate and the 10db SNR which ogero profiles sync at, your line is just not great. at least you got 4Mb/s upload from it
DNA wroteNo they are not capping your speed clearly seen by max rate and the 10db SNR which ogero profiles sync at, your line is just not great. at least you got 4Mb/s upload from it
Oh okay. The only thing bothering me is that I can never reach more than 1-1.5 mbps upload, so is there anyway to fix that? Even if it would mean decreasing my max download speed (since i'm already getting only 11-12 mbps down).