bobo619 wroteJust wanted to add that if he is under warranty which almost all brands have then he is entitled to a free recovery. If not my adivse to your friend is to try to fix the hard disk as it is most likely to be a problem with power delivery assuming it is not fall damage and the disk and actuator are still intact it would be much cost effective
That is not true at all. Warranty covers hardware only. Data recovery is an intensive and time consuming process.