bahij-m
Hello guys ! i sold my gpu yesterday , it have been up and running like butter , i told the guy i wanted to sell to come and check it before buying so that he makes sure everything is okay , anyways he couldn't come ( because it was a bit far ) so we met somewhere and everything went fine, he calls me today and tells me the gpu is making "short" with the board ,he took it to someone to try it (he said its reputable shop) for him and he used another motherboard and a tt psu 750W , i couldn't understand what the problem is, what should i do in this case? he called me and told me to try the gpu on my board again to see if its working fine , so i think tomorrow we will meet , should i bail him out because i am sure he is the one who did something wrong and maybe ruined the gpu , or should i walk with him and see what happens ? Gpu is a 980 . Thanks guys any help would be appreciated .
Anthony2000
if you have proof that it was working right before you sold it to him, you shouldn't be responsible for his f*ck up, bail on him. unless you want to end up with a dead GPU worth 0.00 $
it might seem harsh but you said you were sure it was his fault so let him take responsibility
bahij-m
I sent him a pic while playing fallout 4 with the case and vga showing , the problem is the guy is really good ( he is an old man buying a gpu for his son cz he succeeded in brevet ) and i am hesitated atm , he asked me if i can take the gpu and try it home and see if it works , i dunno what to do , the gpu was working flawlessly for the last 7 month, its impossible for it to go defective suddenly next day he took it ...
rolf
Meet in a safe space, and be ready to say no, is all I can say.
This is not ebay where the buyer can leave a bad review, and spoil your reputation.
I think the most you have to worry about is him talking you into feeling guilty and giving him back the money, when you gave him a working item.
I don't know how comfortable you are doing this, but there is a slight chance the GPU still works and he just didn't know how to mount it properly, in which case you can take it back (after testing it - hopefully it won't cause any problems to other hardware) and return his money.
Bahij.M wroteits impossible for it to go defective suddenly next day he took it ...
Everything is possible. Maybe he mishandled it, static electricity, water, dropped it, or just really bad luck. Did you handle it properly for your part?
Anthony2000
Bahij.M wroteI sent him a pic while playing fallout 4 with the case and vga showing , the problem is the guy is really good ( he is an old man buying a gpu for his son cz he succeeded in brevet ) and i am hesitated atm , he asked me if i can take the gpu and try it home and see if it works , i dunno what to do , the gpu was working flawlessly for the last 7 month, its impossible for it to go defective suddenly next day he took it ...
damn i wouldn't want to be in your position right now, do you happen to have any kind of warranty on it? if not than i can see this going in only two ways:
1- you screw that guy and his son over, blaming him for the problem (rightfully so), and walk away happy with your rightful amount of cash.
2- you get screwed over, sacrificing your 980 and what it's worth for the good of that man and his son, and enjoy feeling like a good, decent person for as long as that lasts.
your choice
some real Witcher 3 decision making right there
Anthony2000
rolf wroteMeet in a safe space, and be ready to say no, is all I can say.
This is not ebay where the buyer can leave a bad review, and spoil your reputation.
I think the most you have to worry about is him talking you into feeling guilty and giving him back the money, when you gave him a working item.
I don't know how comfortable you are doing this, but there is a slight chance the GPU still works and he just didn't know how to mount it properly, in which case you can take it back (after testing it - hopefully it won't cause any problems to other hardware) and return his money.
Bahij.M wroteits impossible for it to go defective suddenly next day he took it ...
Everything is possible. Maybe he mishandled it, static electricity, water, dropped it, or just really bad luck. Did you handle it properly for your part?
there are a million things that could have gone wrong, his PSU may be cr@p, he may have dropped the thing and not informed OP
bahij-m
From my side yes i handled it with care , i am very delicate when it comes to hardware , i think i am gonna take it tomorrow and try it on my rig , i hope it isn't something serious that can damage my hardware ... one thing that is worrying me is that he took it to a "shop" , i don't know if that guy that tried it is even worthy of touching hardware and like anthony said my thoughts are about the PSU , i am using a tier 1 psu and mobo ( maximus formula and an evga supernove platinum) , and i know thermeltake has some sh*t products , i am just thinking about the chances that it might still be intact since i have to return it to him after that and face him again which i would like to avoid .
Nemesis-301
you want some advise? don't be a nice guy, I've learned that the hard way...
TheStunMan
Its easy to give an advice while no one is in the same shoes as you are. Here's a bit of advice, if you are not up to the task for option 1 which is testing the GPU from your side and option 2 the GPU doesn't work at all. Then give him a straight answer I will not do option 1 or option 2 straight ahead. If you want to proceed with option 1 only then tell him whatever the outcome I will return the money straight ahead. In either case I will not speculate anything but I think when I was a kid I did bad things to my PC so maybe his child did something wrong while installing the GPU. Either way hope it works out for both of you. BTW you can always meet him at a safe shop that you trust and test the GPU up there.
MrClass
Well is the GFX ruined?
As long as the GFX is still working, then you're ok whether he still buys it or not.
If the GFX is not working anymore, ask him what did he do> Show him proof that you were using it just fine.
Hope warranty is still active
bahij-m
i am not sure if its ruined or not i am gonna find out today , gonna take it and try it home , if it didn't work i am not gonna refund anything and he can do what he wants i am really pissed from whats happening , since i fkng told him to come and try it before buying it so we can have a clear mind , i am not gonna waste 400$ for a person i don't know who can't handle a piece of hardware.
nuclearcat
You asked him to check before buying, he refused.
Already you offered more than any seller.
It is completely his fault. You hold no responsibility, because GPU card is not made for unskilled installation, and it is very easy to damage it.
Salloum
Depends on the person you're dealing with. You say he's an old man, so if the GPU is still working (test if first) I would refund him. If he did something wrong, you can't possibly accept responsibility.
Aly
DONT Refund, you can bail out with a clear mind.
If you really think he is a good guy, test it for him, but never refund even if it is working. I would act like that if I were in your shoes.
Nemesis-301
completely agree with aly and nuclearcat, you offered more than any seller! NO REFUND!
bahij-m
Thanks guys a lot for ur help , i just got the gpu from him and tested it nothing is wrong with it !! I ran benchmarks , played witcher 3 and dying light , all is good , what i am gonna do is i will tell him to come to my house , try it and everything , after that he takes the card and from after that i wont take any responsibility at all. Man that was such a relief i really can't stand such situations. I really wont sell anything from now on without letting them test it.
TheStunMan
Bahij.M wroteThanks guys a lot for ur help , i just got the gpu from him and tested it nothing is wrong with it !! I ran benchmarks , played witcher 3 and dying light , all is good , what i am gonna do is i will tell him to come to my house , try it and everything , after that he takes the card and from after that i wont take any responsibility at all. Man that was such a relief i really can't stand such situations. I really wont sell anything from now on without letting them test it.
Great to hear that, for next time when you sell an item make sure to post your after sale conditions. I think this is a very good lesson for most of us who didn't get in such situation. I encourage everyone (inexperienced) should learn a few basic tips when getting into sales, it will help him for the rest of his life especially living here in lebanon.
mmk92
I don't know if this is helper, but a friend of mine with a Strix GTX 980 was having problems with 1 dp and 1 HDMI port, he would only get no signal on both of them(but on some occasions they worked temporarily) all other ports work perfectly.
Apparently this is a very common problem. So I'm speculating maybe the buyer was using one of these ports, or maybe the fault on these ports only arises on certain hardware configurations (which would explain why it would work on ur machine and not his)
rolf
Bahij.M wroteThanks guys a lot for ur help , i just got the gpu from him and tested it nothing is wrong with it !! I ran benchmarks , played witcher 3 and dying light , all is good , what i am gonna do is i will tell him to come to my house , try it and everything , after that he takes the card and from after that i wont take any responsibility at all. Man that was such a relief i really can't stand such situations. I really wont sell anything from now on without letting them test it.
I think you should give him his money back. He seems to be honest but maybe doesn't 100% know what he's doing. He should hire someone to build a PC for his son.
As such he might not understand what is happening and have trouble trusting you (even if shown proof) because he is not knowledgeable on the matter and is afraid to be scammed.
Or maybe just let him decide.
So my advice is if he wants his money back just give it to him and sell the card it to someone who can better appreciate it and not give you trouble.
In any case it's good to hear that the item is OK, at least. That's much better.