Feedback for IDM

gamer4life · 2014-06-15T18:54:07+00:00

I just noticed recently that IDM introduced the Fair Usage Policy to its internet. Can I please know if anyone is encountering any speed reduction after the...

AliJ7

Ogero is the best option for in terms of latency and stability.Period.

Silentcontrol

Anyone knows how I can report a security issue to IDM. do they have a Security team or an IT Team ... ?

duke-of-bytes

Silentcontrol wroteAnyone knows how I can report a security issue to IDM. do they have a Security team or an IT Team ... ?

i contacted their noc few years ago..no one replied

nuclearcat

Maybe worth to call regular support and ask advice where to contact?
Be careful also on usual white hat risks, legal point, IDM big company, and they wont hesitate to sue you, if their lawyer will see that beneficial.

wollyka

Is IDM down in Mazraa Centrale? No internet and IDM Support is not answering.

super-official

wollyka wroteIs IDM down in Mazraa Centrale? No internet and IDM Support is not answering.

Can confirm that it was down in Zouk Miakel central as well.

wollyka

Yes, and after one hour it is back..

new_user

I want to change my plan from open speed to unlimited. To do that I need to get a change of plan form from the dealer, fill it, submit it to the dealer and pay 2$. It is sometimes hard to deal with the dealers because they are not all familiar with this process and they do not all have the form (or have it but do not know).
Does anyone have the form as pdf who could send it to me? This would save me the trouble of having to explain to the dealers. I still have an old form that I filled a year ago but it has old plan pricing (example 2M unlimited for 40$) and I do not want to risk it getting rejected...

invalid-user-43

Any IDM users been having outages for 1-5 minutes during the day randomly, with the fourth light on the router going off ?

Not sure if it's my router crapping out or a common thing.

wollyka

---()--()--- wroteAny IDM users been having outages for 1-5 minutes during the day randomly, with the fourth light on the router going off ?

Not sure if it's my router crapping out or a common thing.

Nothing here, Mazraa

Romanvian

Im on IDM open speed and its f ridiculous... average of 6 mbps (bit) and 8 mpbs at best. Do i have something wrong going on or are they really calling 6mbps open speed ?

wollyka

Romanvian wroteIm on IDM open speed and its f ridiculous... average of 6 mbps (bit) and 8 mpbs at best. Do i have something wrong going on or are they really calling 6mbps open speed ?

What are your DSL stats from the modem? Maybe you are far from the Centrale

wollyka

Did anyone seeing slow torrent downloads from around 9 pm to 12 am? it seems that they are throttling the speed for torrents (i tried several Ubuntu torrents). I tried it for several days even without downloading anything during the day. I also tried it on a new month (directly after renewal)
I emailed support and they assured me that no FUP is applied on fixed quotas plans such as my plan but i am guessing that they are using some sort of packet shaping. Using VPN the speed is back to normal during that time.
Can anyone also try and report please? thx
Edit: I have a theory, i think they are trying to limit international traffic by throttling heaving downloads like torrents. International traffic costs dollars which they don't have since most of the customers are paying in LL now (using 1515 rate)

infiniteloop

Cyberia too
They are blocking torrents website too
Dictatorship on everything

wollyka

Cyberia and IDM are both owned by the same company GDS

alcolopa

Hello, is anyone having issue with high latency?
I used to get 120 ping on lux.valve.net now i am getting 300+
This only happens at night.

wollyka

alcolopa wroteHello, is anyone having issue with high latency?
I used to get 120 ping on lux.valve.net now i am getting 300+
This only happens at night.

Please see the above
IDM/Cyberia aka GDS are throttling speeds especially torrents (near 25 KB/s) at night. In addition, the overall speed is abysmal

I have a 25 Mbps connection
Speed now at 11 pm

the pings are also very bad ( 200+ instead of the usual 80)

kfc

wollyka wroteDid anyone seeing slow torrent downloads from around 9 pm to 12 pm?

i noted the same thing

wollyka

kfc wrote
wollyka wroteDid anyone seeing slow torrent downloads from around 9 pm to 12 am?
i noted the same thing

it is confirmed that they are now throttling torrents during that time fore sure. Yesterday, they did it also earlier (6pm to 12am)

super-official

I believe that they are also throttling downloads on Uplay at least. Downloading the new siege update wasn't progressing unless I connected to a VPN.

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