wollyka wrotekfc wrotewollyka wroteWell you won't be switched automatically. I recharged my account 15 days ago and still nothing.However, they are fast at first sending the modem and taking the money.
Well she was very confident that I will be switched very fast...
did they tell you about the speed that you can attain with vdsl? I feel that the 20 is too little knowing that I am already getting 13 to 14 on ADSL
Well, every time i contact them, they give me a different excuse. Today's excuse was "The system at the exchange (central) is currently out of service and we are not able to switch any positions." which i don't know what it does mean?!!
Probably, they aren't ready infrastructure wise and they are just trying to sell new modems and to gauge demand. If they switch you, please let me know because the way things are moving, i may be getting fiber before i get that "promised VDSL" (btw i am not getting fiber until the next phase in 2020 at least)
I have not requested the switch yet because I I am not willing to pay more every month for 100 Gigabytes that I don't need.
However what happened with me is that I emailed them asking if VDSL is available at my central. The answer was negative at the beginning.So I called the central myself and was told that the service is available indeed And that Ogero can provide it to me. So I went back to IDM and informed them of the central's response. The sales representative said that she will inquire and get back to me. A few days later, she called and gave me a positive answer that yes VDSL is available at my central and said that she will ask for a feasibility test...the week after, she informed me that the result is 20 and asked for the confirmation that really want to switch which will take effect starting my next recharge if I say yes...and she said that the switch is very simple and fast to do at the central.
I suggest that you call the central!
By the way, I am connected to Antelias central. At first, it was on Ogero's map for phase 1 of the FTTC deployment , But when the Ogero chairman announced the deployment Schedule until Q2 of 2019, he did not mention it and later on they removed it from the map even!!! So nothing for me before Q3 of 2019 at least..