Finally!

When i was paying my phone bill on the browser, i usually check speed test feature and normally shows 6 mbps. Suddenly yesterday noticed it was 10 Mbps which is logical based on my modem stats. So emailed IDM with the necessary info and today :



Yup it worked i tested it and everything is smooth so far.
a month later
Hello, if anyone is on IDM Fast Path (with low ping), can you please share your Gateway, I'm just checking if they have a specific Gateway for the Fast Path that I can set manually without the need to contact them which several times without any result

Here are my current configurations:
IP Address: 10.37.21.6
Subnet: 255.255.255.255
GateWay: 172.17.18.1
DNS Server: 194.126.16.38
Encapsulation: PPPoE
It has nothing to do with the gateway, it is a parameter specified by the ISP, this is an error correction protocol.
When a customer is put on a "Noise Profile" usually their DSL line is changed from FastPath to Interleaved.

Interleaving is an error correction protocol that is implemented for your line at the DSLAM. With Interleaving enabled, the DSLAM can correct errors in the data stream it receives before passing that data to your gateway router. It is usually implemented on noisy or marginal lines and can greatly increase sync stability and effectively eliminate "first hop" packet loss. The largest drawback to Interleaving is that it will increase your ping time, specifically to your first hop gateway router.
Your best bet it to contact IDM by mail since they are less likely to lie or try to beat around the bushes, you should get a straight answer by mail. Also tell them all the ISPs are doing this for their customers upon request (Ogero is doing it for sure as I am subscribed with them and I requested it long time ago, they done it the same day), keep annoying them until they do it.
15 days later
Hello,
Lately I am getting high ping on my Xbox one games (Titanfall 2, Battlefield 1, cod ww2 ...always Red bars !!)
I called them and they put me on the gaming pool thingy where we can get real ips, but unfortunately everything is still the same !!
This was done after tons of calls and emails, and I am still annoying them to get at least something useful to my ping/latency.

My plan is OS / 100 GB , Ras Enabe3 Central.
So IDM users whats the solution in your opinion?
Did anyone try the gaming pool, does it work ?

PS.
I took my Xbox to my friend's home, he has DSL plan 4 MB / 40 GB with TerraNet, Ras Beirut Central
here the ping is way better in around 35 ms in most of these games !! He doesn't have a gaming pool neither he is a gamer !
So the problem is the ISP or the central itself, since I heard that Ras Beirut is Fiber compatible or something like that !


Please advice,
Thanks
You can start by making some ping tests and trace routes to local servers (like idm.net.lb) and international servers (like google.com or 8.8.8.8) to find the root cause of the problem. Of course you won't be able to fix it from your side since this is an ISP problem but at least you can have an idea where the problem is.
a month later
idm are having troubles since last night, disconnects and very slow internet even that the modem numbers are ok, I called them and they confirmed that and refused to give a timeline for the fix
anayman_k7 wroteidm are having troubles since last night, disconnects and very slow internet even that the modem numbers are ok, I called them and they confirmed that and refused to give a timeline for the fix
Have the same issues since yesterday at night. If you check your speed on fast.com it shows 0 Kbps, and might jump to 40 Kbps. Your DSP is GDS? and what is your exchange area?
Not sure which one is the GDS but it can surpass the 10mbps (16mbps at parent's) and 8 mbps at my place which is further away from Ogero Central, I'm located in Kalamoun just south of Tripoli
Mine is Bir Hasan, you can easily know the DSP if your VPI/VCI is 8/35 then GDS, if 0/35 then OGERO.
it seems fine now, back to normal

Edit: I take that back, disconnects happening again
Same here. Hope they fix it soon, ruining productivity at home. Will be forced to go to a crowded cafe.
Mazraa, GDS
Same issue. Just happened too. Very slow internet even though speedtest is showing near normal speeds. Websites are the most affected
wollyka wroteMazraa, GDS
Same issue. Just happened too. Very slow internet even though speedtest is showing near normal speeds. Websites are the most affected
same here, u need to speedtest to servers outside lebanon to get the real speed not the speed to servers in lebanon
I did, server in Paris. But still websites take ages to load and sometimes timeout.
wollyka wroteI did, server in Paris. But still websites take ages to load and sometimes timeout.
Try LINK
Yeah getting half speeds now in torrents (like they are throttling them). Http downloads are fine now
Fast.com showing very different results every time. All lower than 15 Mbps (more like 7 Max)
kareem_nasser wrote
anayman_k7 wroteidm are having troubles since last night, disconnects and very slow internet even that the modem numbers are ok, I called them and they confirmed that and refused to give a timeline for the fix
Have the same issues since yesterday at night. If you check your speed on fast.com it shows 0 Kbps, and might jump to 40 Kbps. Your DSP is GDS? and what is your exchange area?
Today was worst then yesterday for me. I am getting max half my speed in torrents, websites are very slow. Only some http downloads are working fine with full speed.
Today several people told me that IDM is being DDoS'ed.
nuclearcat wroteToday several people told me that IDM is being DDoS'ed.
Inside sources?
Before all this, I think it was Thursday's afternoon, the connection went out for several hours. The modem was not synchronizing and getting PADO timeout errors.
When the connection went back, it was fine at first then the slowness began. It will be fine for some hours and very bad lately.
One of their customers told me, that they admitted that. Also they sent letter to several customers today.