THIS IS THE EMAIL I SENT IDM ON FRIDAY:
Speed on internet download manager gives me full bandwidth (450 KB/s). However, when I stream on youtube or browse the internet, the speed is really slow.
Downloading on firefox and chrome is also slow (50-100 KB/s). I’ve tried the connection on 2 different computers, an ipad and an android phone and the connection
is the same. I also changed the filter and wires. I used my Thompson modem (via Ethernet cable) supplied by IDM and I got the same results.
I mentioned all of this in a phone call last week to which a case was opened.
The only software that gives me full speed is internet download manager which makes me think if IDM or another international ISP is setting a maximum download per thread?
Thank you,
Andrew
THEIR REPLY:
Dear Mr Assaf,
We will be conducting a thorough investigation into this concern, and we’ll keep you updated once we have a complete feedback.
Regards,
Since the day i e-mailed them, speed is back to normal...