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Just wanted to share with you my experience; AFAIK there are no customs on electronics imported from the USA and this was the case ever since I started using aramex.

Recently, I ordered a couple of electronics on ebay to Lebanon which was dispatched by ebay. The package moves from the US to an EU country then to Lebanon.

They charged me customs because according to them the package came from France which was a transit country. I explained to them that the shipment is coming from the US and that the waybill mentions that but they didn't care.

Obviously they do it on purpose because it happened twice.

Btw, I took Ascendia 2 month and 8 days to deliver the package to Lebanon and 3 weeks at customs doing nothing and I still didn't get the package because nobody knows where it is.
9 days later
zizo99 wrotehas anyone tried Xshippers before?

About more than 1.5 months ago, I placed an Amazon order and decided to try Xshippers for the first time due to their affordable prices (fed up with Aramex Shop & Ship and their ridiculous customs fees)

After reaching out, they provided me with a US address to ship my Amazon package. After 2-3 weeks, I followed up and they sent me a link with a form to fill out so they could ship my goods (which I was not told about earlier).

After 2 more weeks of follow-up, they informed me that most airlines had temporarily canceled their flights to Lebanon, so they decided to hold the items in the USA inventory. (which makes sense)

After another 2 more weeks, I’m trying to reach out again without any response. I’ve called and messaged them on WhatsApp for over 5 consecutive days, but still haven't received any reply.

Has anyone used their service before?

They are either scammers or have the worst customer service, as they often respond the next day 2 days later.
They said they have a new whatsapp number on their Instagram page. Have you tried contacting it?
Did anyone return a product purchased on Aliepxress?
I bought some cheap stuff from there; just received one of them and had to pay 3$ for a 5$ item. I want to prepare myself if I need to return something. Do I tell the courier to return it? or do I need to ship it myself? Any info would be much appreciated.
Ordered from MyUS, I have an Amazon Basics multivitamin inside my shipment, Fedex called to get my ID and said I might have to get a clearance from MoH for the supplements but he assured me that the customs are paid for by the shipper (I had myUS pay them online)

Not sure what happens now but if it's not delivered I have to get taxis to drive around and get papers between Fedex and MoH? :/
5 days later
I have an item from AliExpress that has no update since the 27th July.
It says "Despatched to overseas (Country code: LB)"
Singapore post
jaqen h'ghar wroteOrdered from MyUS, I have an Amazon Basics multivitamin inside my shipment, Fedex called to get my ID and said I might have to get a clearance from MoH for the supplements but he assured me that the customs are paid for by the shipper (I had myUS pay them online)

Not sure what happens now but if it's not delivered I have to get taxis to drive around and get papers between Fedex and MoH? :/
Check a few posts up for a detailed process on how to clear dietary supplements.
If you need further detail, you can contact me directly if you wish.

Is this the first time you use MyUS?
Or are they a frequent forwarder for you?
Are they legit? how are their rates and service?
AVOlio wrote
jaqen h'ghar wroteOrdered from MyUS, I have an Amazon Basics multivitamin inside my shipment, Fedex called to get my ID and said I might have to get a clearance from MoH for the supplements but he assured me that the customs are paid for by the shipper (I had myUS pay them online)

Not sure what happens now but if it's not delivered I have to get taxis to drive around and get papers between Fedex and MoH? :/
Check a few posts up for a detailed process on how to clear dietary supplements.
If you need further detail, you can contact me directly if you wish.

Is this the first time you use MyUS?
Or are they a frequent forwarder for you?
Are they legit? how are their rates and service?
Why did you have to go near the Airport? They told me to come to Sin El Fil they'll give me a file and I can deliver it to the MoH and get it stamped or something.

This is indeed my first time with myUS, it's nice the rates are exactly like the shipping calculator down to the dot and they offer to pay the customs online (DDP) which is nice I used that option as-well. I can access the photos of my shipped items only after they've shipped them and for some reason it's only on the app I can't see it on the website.. otherwise you'll pay extra if you request photos of a package.

But the down side is they only offer US and UK addresses and the problem is I want to ship a bunch of matcha cans from Japan so I will be switching to S&S sometime soon.

They have alot of bad reviews but don't get discouraged, the experience will always change and differ but the pricing is similar to S&S all in all.

The problem is if Libanpost was reliable I wouldn't have had to ship Aliexpress to the US and forward them, it's a hit or miss with them.. so many items with no tracking disappear and everything takes forever with them

EDIT 1: Went to Sin El Fil, they gave me a bunch of papers that have info on the stuff I ordered and I presented it to MoH 2nd Floor, luckily I had 2x10,000 stamps from the covid days that I never used (had 60,000 stamps for MoHE but I never went back lol) and they said to come back tomorrow was around 11:30 , I think they tell everyone to come back tomorrow unless you have 100000 aura or know someone. I didn't pay anything, I saw someone at Fedex paying but I'm not sure if it's because mine is covered by the DDP or not.

EDIT 2: For MYUS, I just canceled my account. They charge a 10$ switching fee cz i switched to the free tier while I was canceling my account. The cancellation process is annoying they make you click on stuff by accident.

I contacted them on WhatsApp and I got the $10 fee refunded and at some point they asked "Shall I canclled the cancellation request?"

EDIT 3: I sent the papers Thursday afternoon and now they sent me that they have to wait for MoT approval and that the first approval was General Security even though they said it was MoT.. yaane they still haven't got it approved by the national assembly
7 days later
Received my earphones today, paid them 14$ in AE ....gomrok? 17$!!!
This is the very last time I order anything to Lebanon as long as the corruption masters are still in place.
Btw why is it aramex who delivered and not libanpost while the delivery was AE standard shipping?
2 months later

What shipping method are you using nowadays?
I tried Xshippers, but they have the worst customer service, and shipping took like two months to arrive. So now I am back to Shop&Ship, but they are becoming very expensive.

5 days later

Does anyone know how much should I pay in tax if i want to ship an iPhone 16 pro from abroad?

    5 days later

    arached

    I wanted to order Google Pixel 9 Pro XL and this is the reply I got from Shop&Ship today. I asked them if I will pay customs and clearance fees in addition to the fees I'm going to pay in LibanPost and this is what I got. I will try find someone in the USA or Canada to bring it with him or just order it with S&S to my friend in the UAE and avoid the hassle here in Lebanon.

    Good Day Valued client ,

    Please note that all mobile device should pass through ministry of telecommunication approval and will cost you formality around 7 million excluding for duties to be paid for Liban post on your behalf

    Regards,

    Update

      8 months later

      Hello fellow lebGeeks, how are you all?
      My partner and i have been running a retail shipping company since 2021, if you need anything from the following countries we can serve you:
      USA
      UAE
      China
      KSA
      Turkey
      Syria
      Egypt
      and shein.
      minimum order quantity 1 piece/ half a kilo
      if you let us know you are from lebgeeks, we will give you a small discount as well

      even if you dont have an order, a follow would be appreciated
      https://www.instagram.com/ship.shop.lebanon/?hl=en

        Ari Is there a number to contact you? I don't use Instagram