jad594
Hey guys my product arrived to Lebanon (says on the app), when do they usually deliver it home? and can I personally go pick it up if I dont want to wait? (AliExpress Standard Shipping)
Jerome
Azachariou wroteMight I ask what you were shipping Jerome?
Rubix cube, to my doorstep
infiniteloop
Ordered 2 items during the anniversary days, one with tracking and the other Singapore 4PX something which is not supposed to have tracking, but both had the exact same tracking info, last one was ''security checks'' accepted, which means for aliexpress that they left China.
I am surprised to see that the tracking and non tracking options were giving me the exact same information while different sellers
Draguen
Hey guys, are you receiving your items normally? I have one item stucked since 21/03 and the other one since 24/03 listed as "arrival at destination country"
For some reasons other items are passing but not these two.
A co-worker is in the same situation, items vary from a tea infuser to a cheap cellphone.
Also, do you know if we can contact the airport directly like we can call libanpost?
anayman_k7
Recently I got a refund on a Ulefone from Banggood, never arrived, its been 2.5 months for now and the last tracking update was on 11/2, so yeah it happens, always keep yourself protected and request protection time extension from the seller few days before the time ran out, and if he doesnt extend it for you open a dispute and he will answer in few minutes.
infiniteloop
Draguen wroteHey guys, are you receiving your items normally? I have one item stucked since 21/03 and the other one since 24/03 listed as "arrival at destination country"
For some reasons other items are passing but not these two.
A co-worker is in the same situation, items vary from a tea infuser to a cheap cellphone.
Also, do you know if we can contact the airport directly like we can call libanpost?
My item arrived yesterday morning at destination country LB, but still nothing new, either aliexpress is giving false information or there are too much pressure on the customs these days that they put our items on waiting list, knowing they will be on vacations for 5 days it will grow up even bigger pressure on the customs
yssf
Hi, I am about to make my first purchase with aliexpress, but the item that I want to buy is shipped by PostNL and shipping is $5.66. Does anyone have any feedback with PostNL ? And does anyone know if I will have to pay customs if shipped by PostNL ? Thanks
Draguen
Hey, usually everything that has "post" is safe : swiss post, China post ect...
Just stay away from DHL, aramex, FedEx ect... Also you will notice that it's way more expensive to ship using the latter insead of the former.
infiniteloop
Hey Draguen any news about your products?
I have 2 items frozen for 3 days now with ''arrival at destination country'', libanpost is saying it's still in Singapore but Singapore Post and aliexpress are saying it's in Beirut, could it be that our good Lebanese customs are freezing intentionally stuff from aliexpress to please OLX sellers (who are selling lot of cheap aliexpress items for 4x the price)?
Draguen
Still the same, since the 21...
I suspect that i will hit the 1 month mark, lose hope and end up getting a refund.
Same for my co-worker's.
infiniteloop
Draguen wroteStill the same, since the 21...
I suspect that i will hit the 1 month mark, lose hope and end up getting a refund.
Same for my co-worker's.
Did you ask your seller? Sometimes they know tracking better than aliexpress system, if they confirm it's in Lebanon since the 21th then it sadly confirm my theory that there is a new corruption system with customs.
My seller is not responding to my messages
Draguen
I'll ask him and get back to you
Georges00
Singapore post said my item was in Lebanon, 3 weeks later it went through customs.
Just wait...
Romanvian
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yssf
When a seller asks you for a zip code, what do you tell him ? Is a zip code required to buy something from the website ? Thanks
xazbrat
yssf wroteWhen a seller asks you for a zip code, what do you tell him ? Is a zip code required to buy something from the website ? Thanks
LOL--there are
zip codes for Lebanon. Most people just don't know it.
port80
yssf wroteWhen a seller asks you for a zip code, what do you tell him ? Is a zip code required to buy something from the website ? Thanks
Just write 00000. Even if you put a zip code libanpost won't look at it.
infiniteloop
What ''held by customs'' mean with aliexpress?
libanpost has a different message: Item handed over to Customs for clearance Retention Reason: Awaiting presentation to customs commissioner
it's just a 18$ mi band 2, small box and under 20$, it's not that I ordered a laptop
yssf
infiniteloop wroteWhat ''held by customs'' mean with aliexpress?
libanpost has a different message: Item handed over to Customs for clearance Retention Reason: Awaiting presentation to customs commissioner
it's just a 18$ mi band 2, small box and under 20$, it's not that I ordered a laptop
Hi infiniteloop, did you receive your product or you're still waiting for it ? I am seeing the same message on the tracking of the product I bought (Item handed over to Customs for clearance Retention Reason: Awaiting presentation to customs commissioner) so I am wondering what does it mean. Let me know please. Thanks
infiniteloop
yssf wroteinfiniteloop wroteWhat ''held by customs'' mean with aliexpress?
libanpost has a different message: Item handed over to Customs for clearance Retention Reason: Awaiting presentation to customs commissioner
it's just a 18$ mi band 2, small box and under 20$, it's not that I ordered a laptop
Hi infiniteloop, did you receive your product or you're still waiting for it ? I am seeing the same message on the tracking of the product I bought (Item handed over to Customs for clearance Retention Reason: Awaiting presentation to customs commissioner) so I am wondering what does it mean. Let me know please. Thanks
Yeah I finally got it, it stayed with the customs for 48h, I was afraid by the message but in the end it just meant it was passing by the customs step, nothing to worry about. Libanpost took 1 full week from airport to delivery.
Now I have another item that I bought with the 4PX without tracking and it's on ''arrived at destination country'' for a month already!