I'm speechless.. disappointments everywhere and the only bit of self joy by purchasing small insignificant items for our little pleasure is taken away from us..

Are they doing this to get maximum money for the teachers' salaries (..)
HAHAHA this is the funniest thing I've heard. Your friend probably got crazy from all the parcels. Couldn't they collaborate with Libanpost and use the automated mail sorting machine?

Anyways DNA man, do you have any sort of proof regarding your friend and his colleagues?
Hi all,
I ordered from aliexpress months ago and mostly I received my items via Libanpost without paying additional fees.
Last time I ordered many items, its been 45 days, and none of the items arrived.
I contacted Libanpost this morning and they told me that they have new rules:
All items will pass by customs: "We have to pay additional fees on each item" and maybe additional fees for delivery.
They didn't give more info, all what they said: "You have to wait for your items because that will take long time and once they are delivered to you, you will know how much the fees are!"
I'm really disappointed, I am waiting for more than 50 items.
Conclusion: We have to wait so long, we have to pay for our items...
Damn! This is bad news! Very bad news!
I am also waiting some goodies that cost me around 300$!
God help us! I'm afraid that these might never reach me, and in case it do, I'm afraid of high custom fees and other fees!
Damn it! :@
That's not fair at all.
They should apply their new rule on new orders not on the ones stocked in customs.
I heard that we may pay 15% on each item +5000LL for delivery. If that's true, I would pay around 250$ fees for items costing less than 500$.
By the way, an employee at Libanpost told me that Aliexpress are working on having their own dealer in Lebanon. I hope that will be a good information, if not I will never order again.
no for real i am not joking, shipments will take longer time now until they get new employees, anyways Libanpost is a very shitty company with respect to sorting and stuff 80% of work is manual no sorting machines whatsoever, eventually you're packages will be delivered its a matter if time
This has nothing to do with Libanpost. It's about the customs. All parcels will go through customs, they will probably get randomly priced for customs and then upon delivery you pay libanpost who in return will pay the customs.

That's all folks.
i met the libanpost delivery guy, and said that all items are stuck at the customs, and he doesn't know when they will be released.
Guys there is something you don't understand the customs is part of LibanPost there is a desk inside the sorting department in which couple of customs persons see the packages and it is the job of LibanPost employees to pass the parcels through the X-ray machine at the customs desk and show them the packages, so if LibanPost is slow so will be the customs.
6 days later
ali.bassam wroteThose who already bought something through AliExpress, I have some questions, I never bought something online, is there a 100% guarantee that you'll get the thing?
No
rolf wrote
ali.bassam wroteThose who already bought something through AliExpress, I have some questions, I never bought something online, is there a 100% guarantee that you'll get the thing?
No

Will this also apply for orders from Amazon and Ebay, Because i had an order from aliexpress that hasn't arrived, and i was thinking maybe it's their fault, but after asking them and the dealer, they both confirmed that the shipment was made, and it's probably in customs

and i wanted to get some stuff from Amazon, so i guess it won't work

But what about DHL, i know i have to pay more, but will i receive the goods

i've never ordered items online in Lebanon before, but if the address is correct, (Mar Elias...) is Liban post responsible of delivering the parcels, or is there something that I have to do or request to receive the item @home?
MD Maarawi wrote
rolf wrote
ali.bassam wroteThose who already bought something through AliExpress, I have some questions, I never bought something online, is there a 100% guarantee that you'll get the thing?
No

Will this also apply for orders from Amazon and Ebay, Because i had an order from aliexpress that hasn't arrived, and i was thinking maybe it's their fault, but after asking them and the dealer, they both confirmed that the shipment was made, and it's probably in customs

and i wanted to get some stuff from Amazon, so i guess it won't work

But what about DHL, i know i have to pay more, but will i receive the goods

i've never ordered items online in Lebanon before, but if the address is correct, (Mar Elias...) is Liban post responsible of delivering the parcels, or is there something that I have to do or request to receive the item @home?
Concerning Aliexpress, the problem isn't because of Aliexpress, mostly items arrive. But weeks ago, Libanpost aren't processing parcels. They said, they will apply a new rule: Parcels will all pass by customs for clearance. This means: you mostly have to pay taxes on the items you order and the delivery will take much more time. (before applying that rule, parcels from China were taking 4 to 6 weeks to arrive, now I guess it will take 6 to 8 weeks).

For DHL (and all Express shipping), you have to pay clearance and TVA on all your items. Delivery is much more fast and guaranteed.
genghis wroteAny updates guys?
Yes, I ordered many items via Chinapost, nothing arrived since 2 months.
I ordered via Sweden post, items on hold in customs for clearance since 2 weeks.
Libanpost said, starting next week, processing will be started again, applying the new rules (all items pass by customs for clearance and when item delivered to you, you have to pay the taxes on it to libanpost).
Guys, according to the tracking number my item is at the Lebanese customs for clearance since 22/07/2014. This morning i passed by Libanpost where my PObox is and i found a notification from the customs that i have to pass by them at the Airport to pay the fees which is 9,900LBP.
But, there is a possibility that i would pay more since there are many fees to add on their chart, such as the Storage fees if it stays more than 6 days and this is my case, in addition, the customs fees beside the Libanpost fees..

Will keep you posted..
Guys I just called Libanpost, they said: all items will pass by customs, and they will be responsible for processing and delivery (not us). This means, they will pay the fees and process the items in customs, then they will deliver it to us and we pay the fees. The problem now, this will take a lot of time, and we will pay a lot. Why I have to pay 6$ taxes for an item costing 3$. I ordered around 50 items costing less than 300$, is it fair to pay 300$ taxes on it? That's not acceptable!!!!!!!!!!
Apparently the customs didn't send anything to Libanpost from 7/7/2014

This is why everything is stuck I will try to get my packages myself instead of waiting for libanpost. (I will try to get my hands on the customs paper and then go myself to the airport.). However all Libanpost lines are busy so I'm not sure what would happen if i go directly to the airport.
chosen2k wroteApparently the customs didn't send anything to Libanpost from 7/7/2014

This is why everything is stuck I will try to get my packages myself instead of waiting for libanpost. (I will try to get my hands on the customs paper and then go myself to the airport.). However all Libanpost lines are busy so I'm not sure what would happen if i go directly to the airport.

This morning I called them, I waited 3 minutes on phone, you have to keep the line on and wait till they answer.
I asked them if I can do it by myself, they said no, they will process items in customs and deliver it to us, and they have a lot of parcels waiting, this will take too much time :(
Please let us know if you did anything.

By the way, I just contacted aliexpress, and they said all what we have to do is to open dispute, I said there is thousands of Lebanese customers having the same problem and I explained what is happening, but no positive answers, they keep replying: open dispute.
Called Libanpost, the lady said "depends on your luck if you go to the airport".

Anyways she also said that they re-started delivering items that are getting released from customs. So now it's wait and see
so now customs want to rip off more money, interesting :)