Thermaltake MS-I Commander front USB ports

DarkNe0441

They're not working. Left one is a normal USB port and the right one is a blue one, SSD I guess. But whatever I plug into them they just don't work.

yasamoka

Not enough information. What motherboard do you have? Did you connect the USB front panel plugs to the front panel headers on the bottom of the motherboard? How many pins? What solutions have you tried? Do you have the USB3.0 controller turned on, or do you have native USB3.0 support?

AvoK95

Take your case's front face off, and check the plug that comes to the ports on it's USB PCB board. Sometimes they get out of place.

DarkNe0441

yasamoka wroteNot enough information. What motherboard do you have? Did you connect the USB front panel plugs to the front panel headers on the bottom of the motherboard? How many pins? What solutions have you tried? Do you have the USB3.0 controller turned on, or do you have native USB3.0 support?

I'm not the one that assembled the computer. Though I know my motherboard's a DH67CL

AvoK95 wroteTake your case's front face off, and check the plug that comes to the ports on it's USB PCB board. Sometimes they get out of place.

Will do!

DarkNe0441

I updated the 3.0 ports, now my mouse and keyboard won't work on them. (the back ones) though my phone charger and HDD do work

AvoK95

Did you update them from the manufactures website or from Windows Update ?

DarkNe0441

Intel's website.

AvoK95

Try uninstalling and then reinstalling them, and remove keyboard/mouse when you restart and plug them back in after Windows is booted up.

DarkNe0441

AvoK95 wroteTry uninstalling and then reinstalling them, and remove keyboard/mouse when you restart and plug them back in after Windows is booted up.

They stop working DURING the installation. When it pops up asking for admin permission, I can't use my mouse or keyboard to allow it.

AvoK95

Then turn off the UAC permissions from Control Panel.

MohammedSF

After uninstalling, right click on the installer/setup file then choose "Run as administrator" to install the drivers properly..

AvoK95

@DarkNe0441

Please update us on your post, so that they help others who have the same problem aswell.

DarkNe0441

I did all of the suggested actions, but none work. The two 3.0 ports seem to run what they like. For instance my phone cable and HDD work, but my mouse/keyboard/USB storage drive don't get detected

AvoK95

Uninstall it from device manager, plug your peripherals (Mouse/Keyboard) to USB 2.0 ports and run setup as administrator and reinstall again