Feedback for WISE

Update again:

Pinging google.co.uk [173.194.44.159] with 32 bytes of data:
Reply from 173.194.44.159: bytes=32 time=102ms TTL=47
Reply from 173.194.44.159: bytes=32 time=93ms TTL=47
Reply from 173.194.44.159: bytes=32 time=101ms TTL=47
Reply from 173.194.44.159: bytes=32 time=93ms TTL=47

Ping statistics for 173.194.44.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 93ms, Maximum = 102ms, Average = 97ms

Though the connection IS lagging now.

DarkNe0441 the very same thing is happening with me too, 2 Mbps plan, it seems that they are out of bandwidth, at peak hours the connection is becoming very bad :(

Have you tried calling them?

Done. Really hope it gets sorted out soon because it's starting to be really irritating..

I have used both the WISE BOX(from aley and beirut) and the 1MBps ADSL package, each for an extended period of time. Wise box is surprisingly good despite it being wireless, ping ranged between 150-250ms most of the time but hits up to a painful 1000ms ping sometimes, over all it is a good compromise for getting a portable internet connection. I'm currently using the same ADSL package(1MBps 12GB prepaid) in both beirut and aramoun(linked to khalde central i think) I get relatively low pings(hits 80ms sometimes to good, great for online gaming) and it is much more consistent then what my friends get from other ISPs, and the best thing about it is that most of the time I get the peak download speed of 126kbps even after 12. My favorite thing about WISE though is their costumer support, the employees there know exactly what they're doing and are very straight forward and helpful.

The ADSL routers supplied by wise are below average though, they are acceptable but for heavy users I highly recommend getting your own router and reconfiguring them yourselves(WISE support is very helpful with this situation and supply you with the configuration info on demand). Also approximately once or twice a month I lose connection completely for around an hour(maybe it's a problem from my side).

The prepaid ADSL package saves you from the hassle of paying monthly through your bank account, and helps you manage not to exceed the qouta limits thus saving you money from over usage.

E-mailed wise support and got no reply. Pretty weird.

any updates longbit?

I applied online yesterday to Wise, just got a phone call today !
They are gonna send someone tomorrow to bring the application papers for me to fill and sign...

@longbit, you think you can make the process of everything that need to be done to start my internet here, a "longbit" faster ? xD

I'm using the Wise 3g service, and it's past midnight. I'm not benefiting from unlimited internet after midnight for some reason. Is it unavailable for the 3g service or is it just me ??

@longbit
My application has been paid since the first of this month now, and I've been told by one of sales employee recently that ogero won't start things up because I needed to cancel my account and number from sodetel.
Which I did at the end of the month with sodetel I canceled..
so the employee in Wise asked for the cancellation papers, I contacted Sodetel they said they can't give me a copy of the cancellation papers until the end of this month, Pfff..
So I talked to the employee at wise again, told her that I can't get the papers until the end of this month.. she said I will try to push your application further to start with ogero since u have cancelled the Internet with sodetel..
And she asked me to email her a copy of the papers as soon as I get it.

Now my request to you, is to make sure that they handle my application as a priority lol and maybe you push them even more..
This is my Dsl number 01/695553.


Update me here, if there is any new updates on my application going on with Wise..
Thanks man.

I finally got my internet yesterday !
Latency is not as expected. I was waiting for better results.
Its average is 100-120ms to google. But BF3 ingame , i have some irritating lags !

I am subscribed with the 1mbps 12GB plan.
It says on the router, 122/1017 kbps (up/down), shouldnt it be more ?! for the upload speed specially.

Depending on the area and CO ping may vary, mine is currently stable 70-80 ms on European BF3 servers but I have some lag at peak times after 11:00, do you have the "irritating lags" all day long ? or just after 11:00 ?

im getting min 109-110ms to google.
With sodetel (When the ping was low) i used to get 90-100ms average interval ! Never reached 70-80ms.
No they occur even in daytime.

Hey, how do i check my monthly usage again ?!
I really forgot all about it when the guy came and set it up. :/

just visit, http://wise.net.lb you will get an account summary on the left, no need to login.

The ping is shit ! I can get into the BF4 Beta servers, if i get it, LAG ! everywhere.
Aly this is all your fault . You pursued me to go to Wise !
This month will be my last month also , going to Ogero, khalas .

And the upload speed is terrible.