Sometimes when the electricity goes off and the power switches to UPS u get a temporary disconnection for a couple of minutes or till u manually disconnect and reconnect the modem. This happens when the UPS has a low switching rate. Could this be the case with you?
Feedback for TerraNet
- Edited
I have a UPS connected to my modem but the limited connection doesn't occur when the electricity is cut.
It usually happens at specific times during the day. For example, almost every day at around 11 pm, it suddenly becomes limited, while the electricity is running fine.
Is DNS a possible issue as well?
It usually happens at specific times during the day. For example, almost every day at around 11 pm, it suddenly becomes limited, while the electricity is running fine.
Is DNS a possible issue as well?
Since you said that connecting the pc to modem directly works fine this means that your problem may be local. You can do an exta check to narrow things down. When you get the yellow exclamation point try accessing the modem's webpage through your browser. If you are unable to reach the page this means that your issue is local and you may need to modify your modem's configurations. If you are able to reach your modem's webpage then further investigations need to be done...
Wow they look so confident with their up to 300 Mbps speed.
Their key is the 2 words "Up To"Aly wroteWow they look so confident with their up to 300 Mbps speed.
6 months later
Anyone have any feedback regarding TerraNet's residential Microwave? I was offered 12mb down, 12 up, with unlimited quota for $180 a month. Just curious about the ping to EU. Would appreciate any feedback on this.
Gimme a url/ip and i'll test it.dio wroteAnyone have any feedback regarding TerraNet's residential Microwave? I was offered 12mb down, 12 up, with unlimited quota for $180 a month. Just curious about the ping to EU. Would appreciate any feedback on this.
Their is FUP on the microwave afaik, so it's not really unlimited.
You can just ping lux.valve.net for the ping. Thanks man.Hybrid wroteGimme a url/ip and i'll test it.dio wroteAnyone have any feedback regarding TerraNet's residential Microwave? I was offered 12mb down, 12 up, with unlimited quota for $180 a month. Just curious about the ping to EU. Would appreciate any feedback on this.
Their is FUP on the microwave afaik, so it's not really unlimited.
Terra Microwave in Zalka
$ ping lux.valve.net
PING lux.valve.net (146.66.152.2) 56(84) bytes of data.
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=1 ttl=53 time=62.9 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=2 ttl=53 time=65.6 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=3 ttl=53 time=69.1 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=4 ttl=53 time=77.6 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=5 ttl=53 time=70.9 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=6 ttl=53 time=64.2 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=7 ttl=53 time=70.3 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=8 ttl=53 time=61.8 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=9 ttl=53 time=65.7 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=10 ttl=53 time=66.2 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=11 ttl=53 time=63.3 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=12 ttl=53 time=71.0 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=13 ttl=53 time=67.3 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=14 ttl=53 time=77.3 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=15 ttl=53 time=72.1 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=16 ttl=53 time=66.3 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=17 ttl=53 time=65.5 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=18 ttl=53 time=62.9 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=19 ttl=53 time=63.2 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=20 ttl=53 time=724 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=21 ttl=53 time=66.2 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=22 ttl=53 time=62.1 ms
64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=23 ttl=53 time=66.9 ms
^C
--- lux.valve.net ping statistics ---
23 packets transmitted, 23 received, 0% packet loss, time 22026ms
rtt min/avg/max/mdev = 61.865/95.832/724.653/134.133 ms
Cool. Looks good except for that 724ms spike ^^. Thanks man.Hybrid wroteTerra Microwave in Zalka$ ping lux.valve.net PING lux.valve.net (146.66.152.2) 56(84) bytes of data. 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=1 ttl=53 time=62.9 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=2 ttl=53 time=65.6 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=3 ttl=53 time=69.1 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=4 ttl=53 time=77.6 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=5 ttl=53 time=70.9 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=6 ttl=53 time=64.2 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=7 ttl=53 time=70.3 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=8 ttl=53 time=61.8 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=9 ttl=53 time=65.7 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=10 ttl=53 time=66.2 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=11 ttl=53 time=63.3 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=12 ttl=53 time=71.0 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=13 ttl=53 time=67.3 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=14 ttl=53 time=77.3 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=15 ttl=53 time=72.1 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=16 ttl=53 time=66.3 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=17 ttl=53 time=65.5 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=18 ttl=53 time=62.9 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=19 ttl=53 time=63.2 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=20 ttl=53 time=724 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=21 ttl=53 time=66.2 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=22 ttl=53 time=62.1 ms 64 bytes from fw0.lux.valve.net (146.66.152.2): icmp_seq=23 ttl=53 time=66.9 ms ^C --- lux.valve.net ping statistics --- 23 packets transmitted, 23 received, 0% packet loss, time 22026ms rtt min/avg/max/mdev = 61.865/95.832/724.653/134.133 ms
https://www.terra.net.lb/OnlineApplication/FibraApplication.aspx
Fiber to the Home Plans - up to 300Mbps
70GB $25 125GB $35 200GB $45 350GB $60 500GB $80
750GB $120 1000GB $160
One-time setup, Installation & Fiber Optic Modem with Built-In WI-FI Router $199
Unlimited Night $24
Unlimited Night is between 00:00 and 07:00. It is only available for the 350GB plan or higher.
Fiber to the Home Plans - up to 300Mbps
70GB $25 125GB $35 200GB $45 350GB $60 500GB $80
750GB $120 1000GB $160
One-time setup, Installation & Fiber Optic Modem with Built-In WI-FI Router $199
Unlimited Night $24
Unlimited Night is between 00:00 and 07:00. It is only available for the 350GB plan or higher.
5 months later
hello i'm an old terranet user
but i'm really upset about pubg ping lately
in the morning the ping is good like 64 ms
but at night there is a big lag a lost packets ping about 300 ms
at night there are more family members that are connected to the wifi
my question is that the ping problem can it be from my telephone cables ? or from the router ? or it is from terranet itself and i need to talk to them
but i'm really upset about pubg ping lately
in the morning the ping is good like 64 ms
but at night there is a big lag a lost packets ping about 300 ms
at night there are more family members that are connected to the wifi
my question is that the ping problem can it be from my telephone cables ? or from the router ? or it is from terranet itself and i need to talk to them
- Edited
It could be from many factors, first it is 99% not because of your telephone cables since telephone cables are not sensitive to day and night cycle, there are several possible reasons:
1- Family members consuming the bandwidth which will cause the latency to become high (to double check this, simply when you are lagging log in to your modem, turn off the wifi only and see if the ping drops).
2- Congestion from DSP side, which means the infrastructure between your house and the ISP can be poor due to old copper wires or legacy equipment and will not handle high speed internet for the whole area you live in and therefore the connection will be poor during peak times (you can do nothing about that, you will have to wait for Ogero or whoever the DSP is to upgrade their infrastructure).
3- Congestion from ISP side, this happens when your DSP has a decent infrastructure but the ISP has a bottleneck from their end, their international links are operating at maximum capacity during peak times and cannot deliver the promised speeds for their customers, they usually cover themselves by telling the customer the speed is (up to x Mbps) and not dedicated ... you can also do nothing from your side to fix this.
In some cases you can have a combination off all above three reasons causing your high latency, your only hope is to change the ISP and hope your next one is better.
1- Family members consuming the bandwidth which will cause the latency to become high (to double check this, simply when you are lagging log in to your modem, turn off the wifi only and see if the ping drops).
2- Congestion from DSP side, which means the infrastructure between your house and the ISP can be poor due to old copper wires or legacy equipment and will not handle high speed internet for the whole area you live in and therefore the connection will be poor during peak times (you can do nothing about that, you will have to wait for Ogero or whoever the DSP is to upgrade their infrastructure).
3- Congestion from ISP side, this happens when your DSP has a decent infrastructure but the ISP has a bottleneck from their end, their international links are operating at maximum capacity during peak times and cannot deliver the promised speeds for their customers, they usually cover themselves by telling the customer the speed is (up to x Mbps) and not dedicated ... you can also do nothing from your side to fix this.
In some cases you can have a combination off all above three reasons causing your high latency, your only hope is to change the ISP and hope your next one is better.
big thanks for this informative replyAly wroteIt could be from many factors, first it is 99% not because of your telephone cables since telephone cables are not sensitive to day and night cycle, there are several possible reasons:
1- Family members consuming the bandwidth which will cause the latency to become high (to double check this, simply when you are lagging log in to your modem, turn off the wifi only and see if the ping drops).
2- Congestion from DSP side, which means the infrastructure between your house and the ISP can be poor due to old copper wires or legacy equipment and will not handle high speed internet for the whole area you live in and therefore the connection will be poor during peak times (you can do nothing about that, you will have to wait for Ogero or whoever the DSP is to upgrade their infrastructure).
3- Congestion from ISP side, this happens when your DSP has a decent infrastructure but the ISP has a bottleneck from their end, their international links are operating at maximum capacity during peak times and cannot deliver the promised speeds for their customers, they usually cover themselves by telling the customer the speed is (up to x Mbps) and not dedicated ... you can also do nothing from your side to fix this.
In some cases you can have a combination off all above three reasons causing your high latency, your only hope is to change the ISP and hope your next one is better.
i will try to call them or changing the cable because it was cut in the end and i connected it
if there is no solution i will change to local distributor
the coffe where i go to have 4 mbps and the ping rarely drop how much the connected clients are
5 months later
Hello,
Any idea how much the FUP is on the microwave? Are you satisfied with it? I'm switching from ADSL as Ogero is refusing to fix their ATM/DSLAM. I really need this for my work, and 4G is not affordable and realistic for my job.
Thanks in advance.
Any idea how much the FUP is on the microwave? Are you satisfied with it? I'm switching from ADSL as Ogero is refusing to fix their ATM/DSLAM. I really need this for my work, and 4G is not affordable and realistic for my job.
Thanks in advance.
- Edited
Do you have the dedicated IP plan?Hybrid wroteGimme a url/ip and i'll test it.dio wroteAnyone have any feedback regarding TerraNet's residential Microwave? I was offered 12mb down, 12 up, with unlimited quota for $180 a month. Just curious about the ping to EU. Would appreciate any feedback on this.
Their is FUP on the microwave afaik, so it's not really unlimited.
Thanks
Edit: Those ping times are exactly the same on my current ADSL connection from Aley.
6 months later
Good evening ,
I am new here . ?
I want to subscribe to DSL internet, my friend recommended Terranet especially that they have better offers. So to people subscribed with them, do you recommend Terranet , how is your connection with them ?
I am new here . ?
I want to subscribe to DSL internet, my friend recommended Terranet especially that they have better offers. So to people subscribed with them, do you recommend Terranet , how is your connection with them ?
I've gone through Terranet ADSL > Ogero ADSL > Terranet agogo, ADSL from terranet is terrible unless you request a dedicated IP service for some reason, had the same issue with agogo. Ogero's support only works through Imad Kreidieh twitter I guess.itguyleb wroteGood evening ,
I am new here . ?
I want to subscribe to DSL internet, my friend recommended Terranet especially that they have better offers. So to people subscribed with them, do you recommend Terranet , how is your connection with them ?
6 days later
Hey guys,
Terranet hamra here, i am experiencing "no internet access" through afternoon till about 6-8 pm.
I called them they said that its my modem, for the last 1.5 hrs it only has upload. Is anyone having such trouble? Should i just buy a new modem?
At night it works fine, both pcs have access (connected via cable) and all the cell phones have internet. Yesterday i updated apex legends on both pcs, almost 18gb and download speed was fine.
Terranet hamra here, i am experiencing "no internet access" through afternoon till about 6-8 pm.
I called them they said that its my modem, for the last 1.5 hrs it only has upload. Is anyone having such trouble? Should i just buy a new modem?
At night it works fine, both pcs have access (connected via cable) and all the cell phones have internet. Yesterday i updated apex legends on both pcs, almost 18gb and download speed was fine.