• Software

  • Blue Screen (bios memory dump ..) ?

Hello Geeks,

So there's this friend of mine, he's having a problem recently, he keeps on getting a blue screen from time to time. He fixed it like 2 3 weeks back, he got the fan working and got new thermal paste and reinstalled win 7.
Was working fine until today, he turned on his pc, ran mcafee, played counter-strike for few rounds, then he went AFK. When he came back, he saw the PC froze so he restarted. Then ran mcafee, joined counter-strike, played few rounds, then Blue Screened. On the same page (the blue screen) a BIOS error showed, cs crashed, cursor stops, then a countdown appears like 25 secs and restarts the PC. All those errors in matter of minutes ..
He has a cracked version of Win 7. He has his case opened and his fan working, the temperature is like 40-45 degrees C. He was running C cleaner and C defrag at that instant as well.

What seems to be the problem ?

On a side note, when it happened 2 3 weeks ago, he made a check up on the PC (Hardware stuff), he changed his thermal paste because the PC was heating like a lot. Cleaned the dust, made sure his fan was working properly and reinstalled win 7.
i used to get the blue screen after i had installed BlueStacks ... i used system restore and now everything is normal.
usually the blue screen is due to a software problem (that's what i know) and/or a driver problem.
if the problem turns out to be not the fans . then let him see if he has a newly installed program or an update of one .
and let him run safe mode .
anw that's my experience i'm sure someone will come up with a better solution .
Could be RAM problems, let him remove rams then insert them in the different slots,

yes this may solve it even though it may sound like you did nothing at all but you actually did
I talked to my friend, and asked him couple of questions regarding this matter and according to your suggestions.
He didn't have newly installed programs, he sets auto-update for win 7 updates, he scans his PC weekly if not daily .. So program / update problems is out of the equations which leaves the RAM thingy, which i told him about.
The first thing you need to do is get rid of mcafee and install a decent anti-virus :P a blue screen of death usually occurs when an application or a bunch of applications use too much RAM, Imagine staying awake for a few days without sleep your brain just crashes.
C:\Windows\Minidump\090312-29499-01.dmp
C:\Users\Alex\AppData\Local\Temp\WER-52119-0.sysdata.xml

BCCode:3b
BCP1:00000000C0000005
BCP2:FFFFF960001F75EB
BCP3:FFFFF88006E5B070
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:256_1


Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.1
Locale ID:2057

He tried to restart his PC, windows told him the PC didn't reboot properly and gave him this error (after the previous scenario that i posted up there)
Action Center told him that he should back-up his PC which he did today after the problem happened (i don't know if this has anything to do with it)

he doesn't have much programs running on start ups, besides steam / cs / ESL wire ..