dio wroteHello, I came home last night to discover there was no net, I assumed it would return since the power just came back to the building. Anyway, it never did.
Router: Technicolor TG582n, 3 green lights, no 4th (not even red.)
I tried restarting it, manually disconnecting/reconnecting through the router page, nothing helped. I also noticed that when I did try to manually reconnect, it gave me "Concentrator not reachable". I've seen this error before, but the net would always come back eventually after 5-10 minutes. I even tried re-configuring it myself (which I've done in the past successfully).
So I messaged Ogero on Twitter, they said I need to take it to Ogero HQ to reconfigure, so I went this morning, the nice lady reconfigured it in 5 minutes, and even asked me to connect to the WiFi of it and test it, it worked fine. Brought it home with no luck. Net is still down and I have no idea why.
Ogero said they will investigate, but was hoping some of you could help me out? As you might know, I've had issues in the past with power interference and so on, I don't know if any of this has to do with the issue.
Any help is appreciated.
If I were in your shoes, first thing I would check are the filters. They tend to randomly and suddenly go bad and give you all sorts of problems. Unplug them all and plug the modem directly into the outlet without a filter. Hopefully this helps---if it doesn't, try getting access to your phone line where it enters the building and try connecting your line there (you may need a portable power supply and/or an electrician). If you get a connection, then the problem is from the box to your apartment--if not, you have deeper issues which hopefully can be cured by Ogero or an outside source. With the randomness of things in this country, it is hard to pinpoint the problem quickly.
In any case, good luck.