I suggest you speak to the supervisor/manager also post your stats
Those are the line stats

Uptime:0 days, 7:47:32
Outputpower : 10,0/0,0
Line attenuation: 29,0/48,5
SN Margin : 25,0/28,5
FEC Errors: 1/5.248
CRC Errors: 1/2
HEC Errors: 0/2
Hosni wroteThose are the line stats

Uptime:0 days, 7:47:32
Outputpower : 10,0/0,0
Line attenuation: 29,0/48,5
SN Margin : 25,0/28,5
FEC Errors: 1/5.248
CRC Errors: 1/2
HEC Errors: 0/2
Woaaahhh 48.5 line attenuation :o I am surprised your line even functions :o There is no way a 4mbit plan would be viable in my opinion!


50 can obtain 5mbps according to that chart.
Hello, I just got a call from the ministry of communication and they asked me to provide them with the number of the nearest box to my house and the number of the "provider", how can I know both? And where I can find the provider?
Is anyone else getting constant disconnecting from the internet? Plain timeouts. On the unlimited plan.
Salah wroteIs anyone else getting constant disconnecting from the internet? Plain timeouts. On the unlimited plan.
Yes and I'm on a limited plan in Bekaa, internet mostly unusable. Seems to be nation wide problem since late last night I had 8% loss to EU dota 2 servers.
Salah wroteIs anyone else getting constant disconnecting from the internet? Plain timeouts. On the unlimited plan.
Yes. for about a week. Today had the most outages in a while
same here, my ping is shit too now
Yeah last night disconnections were so terrible!
Unlimited plan, nothing going on here.
Unlimited Plan, near bikfaya central no disconnections as well.
It seems to be back to normal now, i.e. the bare minimum
Uptime: 0 days, 0:38:19
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 242 / 899
Data Transferred (Sent/Received) [kB/kB]: 0,00 / 0,00
Output Power (Up/Down) [dBm]: 11,5 / 17,0
Line Attenuation (Up/Down) [dB]: 31,5 / 59,0
SN Margin (Up/Down) [dB]: 12,0 / 10,0
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 1.768 / 0
Loss of Signal (Local/Remote): 167 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1.387 / 0
FEC Errors (Up/Down): 0 / 1.098.550
CRC Errors (Up/Down): 0 / 2.429
HEC Errors (Up/Down): 0 / 655

Been like that for 2 hours now.My line attenuation is 16/32 by the way(I'm 1.5-2km away from central).I don't know what to do,I called Ogero a while ago and the technician said my line is very clean and normal,I also applied for a test router a month ago and still nothing.
Doom at such a distance from the central office you shouldn't normally have this attenuation and this SNR.
Keep in mind that the only reason your SNR is 10 is because your modem synced at a lower value (899 kbps) than what is was supposed to (2048 kbps) otherwise you SNR might have been much lower.
Yes I know it's not normal.Yesterday I was sitting with no internet(even the broadband light was off).Now its back on with even worse speed:
Uptime: 0 days, 1:08:29
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 242 / 657
Data Transferred (Sent/Received) [kB/kB]: 0,00 / 0,00
Output Power (Up/Down) [dBm]: 11,5 / 17,0
Line Attenuation (Up/Down) [dB]: 31,5 / 58,0
SN Margin (Up/Down) [dB]: 6,0 / 8,0
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 23 / 0
Loss of Signal (Local/Remote): 2 /
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 3 / 0
FEC Errors (Up/Down): 263 / 1.327.235
CRC Errors (Up/Down): 263 / 20
HEC Errors (Up/Down): 3 / 9

And unfortunately,the next couple of days are Eid so can't call Ogero.There's nothing I can do to fix the problem right?
The only thing you can try, if not already done, is to replace the internal cabling (inside the building) but it's not guaranteed to be the solution.
Other than that, I'm afraid you can't do anything from your side.
guys what do i do to post my line stats