mmk92
Hello, I just bought a Thomson GT585 v7 router and to my surprise it came preconfigured with an ogero username and password, I NEED to change it to my own WISE account and the store i bought it from is an hour away, I was able to open configuration by using "user user" but i cannot change any settings because it keeps asking me for another username and pass
Please help!!
Abdallah
Hello,
Search the reset button (it may be under the router or at the back), and press it by using a pencil, Et Voila!
It will delete all the infos and you can re-set them as you like.
Hope it helps.
Aly
Is this a brand new modem ? or second hand modem ?
Did you try the small reset button on the back ?
mmk92
The modem was in its box, I tried the hard reset button but it doesn't do anything, it must be disabled.
Aly
Look you need to press the hard reset button for like 10 seconds, a single click wont do anything (I dont know if you already did that, but just saying it in case you didnt).
In case hard reset still disnt work for you I also have an alternative in mind for you, can you backup the configuration / restore configuration with this current user ? i mean the user/user have this privilege ?
kamalkh
Hello guys,
I have a simple question related to the thomson routers.
this problem has started happening recently .. everytime the power cuts i have to login to my router and connect it manually while it used to automatically connect after any reset before...
anyone facing the same problem or with a solution ??
thank you
shant
you need to replace the firmware i think, ogero has a custom firmware installed, and according to what you say, its a second hand router
kamalkh
im with Sodetel, i emailed their support and the only reply was get a ups and install it before the router.