Leonedes wroteDG wroteI have to agree with the OP. Getting 20% of the advertised speed during the time you need to use your connection the most is not acceptable by my standards ever if it's a shared connection.
I'd say getting something around 70% at night is more like it.
ISPs are still not delivering the quality expected by most Lebanese people. Let's hope this will improve in the near future.
Technically they are advertising "up to" a certain speed, which gives them the right to provide you with any speed below their promised speed.
Most Lebanese people don't know the difference between the old 64 kbps Dial-up lines, and today's 4 mbps adsl. Its really a shame how tech enthusiasts have to fight, not only against the ones in power, but also against a computer illiterate population.
Who exactly are you calling "illiterate" ?
Perhaps I should have clarified my point of view even more.
ISPs, who advertise an "up to" speed to protect themselves against claims such as the one posted at the start of this thread, should also specify a minimum sustained speed as well so that they feel bound, at their end, to respect the client's rights pertaining to the contract.
I reiterate: delivering 20% of the advertised speed almost every night, even if clearly stating it's "up to" X Mbps, is still way too low by my standards.