Feedback for Sodetel

Ruroken · 2011-10-04T10:54:02+00:00

I have a 512 Sodetel account, and just got a call from the ISP informing me about the new packages. She mainly mentioned the following: Bad news: its almost...

Duath

Im also having the same problem, i have the 16 mb plan, barely getting 2 mb

Adnan

Same for 4Mbps. I tested it a few times around 2am, where it seems to get back to 4Mbps.

ironman

anyone getting crazy latency like 1 or 2 SECONDS ?
this is unbearable... especially this shitty customer support saying SIR if you want to play online, take the fixed ip plan which costs 80$ for 1 MB

Ziad87

I have the 8 Mbps plan and I'm getting a constant speed of around 460 KB/s on my torrents during the unlimited period (1 - 8 am). So essentially it's 4 Mbps during the unlimited time slot. At least it looks like to be consistent so far. Before the upgrade, when I used to have the 4 Mbps plan, I used to get throttled up until 2 or 3 am.

nefe_lpmk

My speed is back to normal yesterday, I hope yours is too.
Average speed : 6.9-7.2 on 44$ plan

m_zeid

So I'm sick and tired and had enough from wise. Can't play online, and can't watch youtube unless with you watch it 140p
That is during the whole day, but during peak hours its more like a hell.

So I'm going to make my big move tomorrow and subscribe with sodetel.
Any last warnings??

Adnan

If I have to judge Sodetel without its old history of satellite backbones:

Just do it.

AvoK95

m_zeid wroteSo I'm sick and tired and had enough from wise. Can't play online, and can't watch youtube unless with you watch it 140p
That is during the whole day, but during peak hours its more like a hell.

So I'm going to make my big move tomorrow and subscribe with sodetel.
Any last warnings??

Don't expect more from Sodetel. I'm facing the same issues here since the beginning of the month. Internet is very unstable, 400+ ping, My subscription is 1.5M and I only get 0.5 of it, on a good day.

Adnan

Well my personal experience is good, I don't have the unlimited plan however.

nefe_lpmk

any updates on the DSL problem ,I just called the tech and they told me that the entire network crashed down after ogero's upgrade.
Anyone have any details on that ?

kfc

nefe_lpmk wroteany updates on the DSL problem ,I just called the tech and they told me that the entire network crashed down after ogero's upgrade.
Anyone have any details on that ?

IDM told me that some centrals crashed after ogero upgraded them , so they had to re-downgrade them and this is the reason behind the upgrades delay.

m_zeid

what "ogero upgrade"? the quota upgrades? or ogero now upgrading the speeds??

kfc

m_zeid wrotewhat "ogero upgrade"? the quota upgrades? or ogero now upgrading the speeds??

upgrading the speeds in the centrales

ironman

Check their reply please, just unbelievable...

they said that 500 ms a NORMAL ping, and it just affects online gaming

nosense

ironman wroteCheck their reply please, just unbelievable...

http://i57.tinypic.com/2luar1g.png

they said that 500 ms a NORMAL ping, and it just affects online gaming

I always wonder how these support people got their jobs
also you should pay for a gaming package to get 100-200 ping ? just wow

ironman

and guess what ... the gaming package is for 80$ (and the ping is up to 200)
i will cancel my subscription and move to ogero (with 4 weeks without internet).

ballad

ironman wroteand guess what ... the gaming package is for 80$ (and the ping is up to 200)
i will cancel my subscription and move to ogero (with 4 weeks without internet).

you can use 3g in the meantime
29$ for 5gb

ironman

that's what i will do, thank you ballad

Adnan

I guess today is my lucky day ...

--- www.google.com ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 9070ms
rtt min/avg/max/mdev = 46.312/47.551/49.507/1.039 ms

--- www.bbc.co.uk ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 9144ms
rtt min/avg/max/mdev = 66.451/68.878/73.947/2.561 ms

--- www.lebgeeks.com ping statistics ---
6 packets transmitted, 5 received, 16% packet loss, time 9144ms
rtt min/avg/max/mdev = 56.853/57.922/58.614/0.614 ms

Is it just me ?

If you're on an unlimited package ironman, I suggest trying with a limited one. But at the same time I don't know when Sodetel might screw me up on the satellite backbone again (which they haven't done in a really long time), so maybe changing is safer.

Obviously

It's been pretty slow on streaming videos/opening web pages. But it's pretty fast when downloading torrents and decent when gaming. I am not sure what's going on.

I am subscribed to the 16M package, yet I can't watch a Youtube video without pausing for it to buffer :)

When I contacted Sodetel, they did some tests, and said that the problem is not from their side, but from my side. My modem and routers are fine, so going to "clean" my phone line as they suggested.

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