Morning all,
I sent an email to
thepeople@ogero.gov.lb on June 10 asking them about my max attainable speed and whether I would benefit from VDSL. They gave me a call on June 17 but I couldn't pick up (my phone was in the glove compartment and I couldn't hear it ringing). So I sent them 2 reminder emails (the last being yesterday) and they finally replied to me today (by email though this time).
They said that I need to contact the point of sale at my area and they will be able to assist me. Did anyone get such a reply upon contacting them? and will contacting the point of sale really do me any good? I tried calling them a few minutes ago but it seems they're closed on weekends.
The reason I'm asking is that I kind of doubt that they tried contacting me by phone at first just to tell me to call the POS in my area. Could it be that if I had picked up the phone the first time, I would have gotten a different (more helpful) answer?
EDIT: by different answer I mean directly telling me on the phone what my max rate is and whether I would benefit from VDSL.